'description': desc,
'email_from': msg.get('from'),
'email_cc': msg.get('cc'),
+ 'partner_id': msg.get('author_id', False),
'user_id': False,
}
if msg.get('priority') in dict(crm.AVAILABLE_PRIORITIES):
'description': desc,
'email_from': msg.get('from'),
'email_cc': msg.get('cc'),
+ 'partner_id': msg.get('author_id', False),
}
if msg.get('priority'):
defaults['priority'] = msg.get('priority')
'email_from': msg.get('from'),
'email_cc': msg.get('cc'),
'user_id': False,
+ 'partner_id': msg.get('author_id', False),
}
defaults.update(custom_values)
return super(crm_helpdesk,self).message_new(cr, uid, msg, custom_values=defaults, context=context)
'email_from': msg.get('from'),
'email_cc': msg.get('cc'),
'user_id': False,
+ 'partner_id': msg.get('author_id', False),
}
if msg.get('priority'):
defaults['priority'] = msg.get('priority')
'description': desc,
'email_from': msg.get('from'),
'email_cc': msg.get('cc'),
+ 'partner_id': msg.get('author_id', False),
'user_id': False,
}
if msg.get('priority'):