addons/crm/report/crm_phonecall_report.py

   1 # -*- coding: utf-8 -*-
   2 ##############################################################################
   3 #
   4 #    OpenERP, Open Source Management Solution
   5 #    Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
   6 #
   7 #    This program is free software: you can redistribute it and/or modify
   8 #    it under the terms of the GNU Affero General Public License as
   9 #    published by the Free Software Foundation, either version 3 of the
  10 #    License, or (at your option) any later version.
  11 #
  12 #    This program is distributed in the hope that it will be useful,
  13 #    but WITHOUT ANY WARRANTY; without even the implied warranty of
  14 #    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
  15 #    GNU Affero General Public License for more details.
  16 #
  17 #    You should have received a copy of the GNU Affero General Public License
  18 #    along with this program.  If not, see <http://www.gnu.org/licenses/>.
  19 #
  20 ##############################################################################
  21
  22 from openerp import tools
  23 from openerp.addons.crm import crm
  24 from openerp.osv import fields, osv
  25
  26 AVAILABLE_STATES = [
  27     ('draft', 'Draft'),
  28     ('open', 'Todo'),
  29     ('cancel', 'Cancelled'),
  30     ('done', 'Held'),
  31     ('pending', 'Pending')
  32 ]
  33
  34
  35 class crm_phonecall_report(osv.osv):
  36     """ Phone calls by user and team """
  37
  38     _name = "crm.phonecall.report"
  39     _description = "Phone calls by user and team"
  40     _auto = False
  41
  42     _columns = {
  43         'user_id':fields.many2one('res.users', 'User', readonly=True),
  44         'team_id':fields.many2one('crm.team', 'Sales Team', oldname='section_id', readonly=True),
  45         'priority': fields.selection([('0','Low'), ('1','Normal'), ('2','High')], 'Priority'),
  46         'nbr': fields.integer('# of Cases', readonly=True),  # TDE FIXME master: rename into nbr_cases
  47         'state': fields.selection(AVAILABLE_STATES, 'Status', readonly=True),
  48         'create_date': fields.datetime('Create Date', readonly=True, select=True),
  49         'delay_close': fields.float('Delay to close', digits=(16,2),readonly=True, group_operator="avg",help="Number of Days to close the case"),
  50         'duration': fields.float('Duration', digits=(16,2),readonly=True, group_operator="avg"),
  51         'delay_open': fields.float('Delay to open',digits=(16,2),readonly=True, group_operator="avg",help="Number of Days to open the case"),
  52         'categ_id': fields.many2one('crm.phonecall.category', 'Category'),
  53         'partner_id': fields.many2one('res.partner', 'Partner' , readonly=True),
  54         'company_id': fields.many2one('res.company', 'Company', readonly=True),
  55         'opening_date': fields.datetime('Opening Date', readonly=True, select=True),
  56         'date_closed': fields.datetime('Close Date', readonly=True, select=True),
  57     }
  58
  59     def init(self, cr):
  60
  61         """ Phone Calls By User And Team
  62             @param cr: the current row, from the database cursor,
  63         """
  64         tools.drop_view_if_exists(cr, 'crm_phonecall_report')
  65         cr.execute("""
  66             create or replace view crm_phonecall_report as (
  67                 select
  68                     id,
  69                     c.date_open as opening_date,
  70                     c.date_closed as date_closed,
  71                     c.state,
  72                     c.user_id,
  73                     c.team_id,
  74                     c.categ_id,
  75                     c.partner_id,
  76                     c.duration,
  77                     c.company_id,
  78                     c.priority,
  79                     1 as nbr,
  80                     c.create_date as create_date,
  81                     extract('epoch' from (c.date_closed-c.create_date))/(3600*24) as  delay_close,
  82                     extract('epoch' from (c.date_open-c.create_date))/(3600*24) as  delay_open
  83                 from
  84                     crm_phonecall c
  85             )""")
  86
  87 # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: