+++ /dev/null
-# -*- coding: utf-8 -*-
-##############################################################################
-#
-# OpenERP, Open Source Management Solution
-# Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
-#
-# This program is free software: you can redistribute it and/or modify
-# it under the terms of the GNU Affero General Public License as
-# published by the Free Software Foundation, either version 3 of the
-# License, or (at your option) any later version.
-#
-# This program is distributed in the hope that it will be useful,
-# but WITHOUT ANY WARRANTY; without even the implied warranty of
-# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
-# GNU Affero General Public License for more details.
-#
-# You should have received a copy of the GNU Affero General Public License
-# along with this program. If not, see <http://www.gnu.org/licenses/>.
-#
-##############################################################################
-
-from osv import fields
-from osv import orm
-from osv import osv
-import crm
-
-class crm_helpdesk(osv.osv):
- """ Helpdesk Cases """
-
- _name = "crm.helpdesk"
- _description = "Helpdesk Cases"
- _order = "id desc"
- _inherit = 'crm.case'
-
- _columns = {
- 'date_closed': fields.datetime('Closed', readonly=True),
- 'date': fields.datetime('Date'),
- 'ref' : fields.reference('Reference', selection=crm._links_get, size=128),
- 'ref2' : fields.reference('Reference 2', selection=crm._links_get, size=128),
- 'canal_id': fields.many2one('res.partner.canal', 'Channel', \
- help="The channels represent the different communication \
- modes available with the customer." \
- " With each commercial opportunity, you can indicate\
- the canall which is this opportunity source."),
- 'planned_revenue': fields.float('Planned Revenue'),
- 'planned_cost': fields.float('Planned Costs'),
- 'priority': fields.selection(crm.AVAILABLE_PRIORITIES, 'Priority'),
- 'probability': fields.float('Probability (%)'),
- 'som': fields.many2one('res.partner.som', 'State of Mind', \
- help="The minds states allow to define a value scale which represents" \
- "the partner mentality in relation to our services.The scale has" \
- "to be created with a factor for each level from 0 \
- (Very dissatisfied) to 10 (Extremely satisfied)."),
- 'categ_id': fields.many2one('crm.case.categ', 'Category', \
- domain="[('section_id','=',section_id),\
- ('object_id.model', '=', 'crm.helpdesk')]"),
- 'duration': fields.float('Duration'),
- }
-
- _defaults = {
- 'company_id': lambda s,cr,uid,c: s.pool.get('res.company')._company_default_get(cr, uid, 'crm.helpdesk', context=c),
- 'priority': lambda *a: crm.AVAILABLE_PRIORITIES[2][0],
- }
-
-crm_helpdesk()
-
-# vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4:
-
+++ /dev/null
-<?xml version="1.0"?>
-<openerp>
-<data noupdate="1">
- <!--
- Case Sections
- -->
-
-</data>
-</openerp>
+++ /dev/null
-<?xml version="1.0"?>
-<openerp>
-<data noupdate="1">
-
-</data>
-</openerp>
+++ /dev/null
-<?xml version="1.0" encoding="utf-8"?>
-<openerp>
- <data noupdate="1">
- <menuitem id="base.menu_aftersale" name="After-Sale Services"
- parent="base.menu_base_partner" sequence="6" />
-
-<!-- Help Desk (menu) -->
-
- <record model="ir.actions.act_window" id="crm_case_helpdesk_act111">
- <field name="name">Helpdesk Requests</field>
- <field name="res_model">crm.helpdesk</field>
- <field name="view_mode">tree,calendar,form</field>
- <field name="view_id" ref="crm_case_tree_view_helpdesk"/>
- <field name="search_view_id" ref="crm.view_crm_case_helpdesk_filter"/>
- </record>
-
- <record model="ir.actions.act_window.view" id="action_crm_sec_tree_view_act111">
- <field name="sequence" eval="1"/>
- <field name="view_mode">tree</field>
- <field name="view_id" ref="crm_case_tree_view_helpdesk"/>
- <field name="act_window_id" ref="crm_case_helpdesk_act111"/>
- </record>
-
- <record model="ir.actions.act_window.view" id="action_crm_sec_calendar_view_act111">
- <field name="sequence" eval="2"/>
- <field name="view_mode">calendar</field>
- <field name="view_id" ref="crm_case_helpdesk_calendar_view"/>
- <field name="act_window_id" ref="crm_case_helpdesk_act111"/>
- </record>
-
- <record model="ir.actions.act_window.view" id="action_crm_sec_form_view_act111">
- <field name="sequence" eval="3"/>
- <field name="view_mode">form</field>
- <field name="view_id" ref="crm_case_form_view_helpdesk"/>
- <field name="act_window_id" ref="crm_case_helpdesk_act111"/>
- </record>
-
- <menuitem name="Helpdesk and Support" id="menu_help_support_main"
- parent="base.menu_aftersale" action="crm_case_helpdesk_act111" />
-
- </data>
-</openerp>
-
+++ /dev/null
-<?xml version="1.0"?>
-<openerp>
-<data>
-
-<!-- Helpdesk Support Categories Form View -->
-
- <record id="crm_helpdesk_categ_action" model="ir.actions.act_window">
- <field name="name">Helpdesk Categories</field>
- <field name="res_model">crm.case.categ</field>
- <field name="view_type">form</field>
- <field name="view_id" ref="crm.crm_case_categ_tree-view"/>
- <field name="domain">[('object_id.model', '=', 'crm.helpdesk')]</field>
- <field name="context">{'object_id':'crm.helpdesk'}</field>
- </record>
-
- <menuitem action="crm_helpdesk_categ_action"
- id="menu_crm_case_helpdesk-act" parent="crm.menu_crm_case_categ" />
-
-<!-- Helpdesk Support Form View -->
-
- <record model="ir.ui.view" id="crm_case_form_view_helpdesk">
- <field name="name">CRM - Helpdesk Support Form</field>
- <field name="model">crm.helpdesk</field>
- <field name="type">form</field>
- <field name="arch" type="xml">
- <form string="Helpdesk Support">
- <group colspan="4" col="4">
- <field colspan="4" name="name" select="1"/>
- <field name="date" select="1"/>
- <field name="date_deadline"/>
- </group>
- <notebook colspan="4">
- <page string="General">
- <separator colspan="4" string="Communication"/>
- <group col="7" colspan="4">
- <field name="partner_id"
- on_change="onchange_partner_id(partner_id, email_from)"
- select="1" />
- <field name="partner_address_id"
- on_change="onchange_partner_address_id(partner_address_id, email_from)"
- />
-
- <field name="email_from" />
- <button name="remind_partner"
- states="open,pending"
- string="Send Reminder" type="object"
- icon="gtk-go-forward" />
-
- </group>
- <separator colspan="4" string="Categorization"/>
- <group col="7" colspan="4">
- <field name="priority"/>
- <field name="section_id" widget="selection"/>
- <field name="user_id" select="1"/>
- <button name="remind_user"
- states="open,pending"
- string="Send Reminder" type="object"
- icon="gtk-go-forward" />
- </group>
-
- <separator colspan="4" string="Notes"/>
- <field name="description" colspan="4"
- nolabel="1" widget="text_tag" readonly="1" />
- <separator colspan="4"/>
- <group col="8" colspan="4">
- <field name="state" select="1"/>
- <button name="case_close"
- states="open,draft,pending" string="Close"
- type="object" icon="gtk-close" />
- <button name="case_open"
- states="draft,pending" string="Open"
- type="object" icon="gtk-go-forward" />
- <button name="case_cancel"
- states="draft,open,pending" string="Cancel"
- type="object" icon="gtk-cancel" />
- <button name="case_pending"
- states="draft,open" string="Pending"
- type="object" icon="gtk-media-pause" />
- <button name="case_escalate"
- states="open,draft,pending"
- string="Escalate" type="object"
- icon="gtk-go-up" />
- <button name="case_reset"
- states="done,cancel"
- string="Reset to Draft" type="object"
- icon="gtk-convert" />
- </group>
- </page>
- <page string="History" groups="base.group_extended">
- <field name="id" select="1"/>
- <field name="active"/>
- <field name="categ_id"/>
- <field name="som"/>
- <separator colspan="4" string="Dates"/>
- <field name="create_date"/>
- <field name="date_closed"/>
- <separator colspan="4" string="Estimates"/>
- <field name="planned_cost"/>
- <separator colspan="4" string="References"/>
- <field colspan="4" name="ref"/>
- <field colspan="4" name="ref2"/>
- <field colspan="4" name="log_ids" nolabel="1">
- <form string="Actions">
- <separator colspan="4" string="Action Information"/>
- <field colspan="4" name="name"/>
- <field name="date"/>
- <field name="user_id"/>
- </form>
- </field>
- </page>
- <page string="Emails" groups="base.group_extended">
- <group colspan="4">
- <field colspan="4" name="email_cc" string="CC"/>
- </group>
- <field name="history_line" colspan="4" nolabel="1" mode="form,tree">
- <form string="Communication history">
- <group col="7" colspan="4">
- <field name="date"/>
- <field name="email_to"/>
- <field name="email_from"/>
- <button
- string="Add a CC"
- name="%(crm.action_view_crm_email_add_cc_wizard)d"
- icon="gtk-add" type="action"/>
- </group>
- <newline/>
- <field name="description" colspan="4" nolabel="1"/>
- <button colspan="4"
- string="Reply to Last Email"
- name="%(action_crm_send_mail)d"
- context="{'mail':'reply', 'model': 'crm.helpdesk'}"
- icon="gtk-undo" type="action" />
- </form>
- <tree string="Communication history">
- <field name="description"/>
- <field name="email_to"/>
- <field name="date"/>
- </tree>
- </field>
- <button colspan="4" string="Send New Email"
- name="%(action_crm_send_mail)d"
- context="{'mail':'new', 'model': 'crm.helpdesk'}"
- icon="gtk-go-forward" type="action" />
- </page>
- </notebook>
- </form>
- </field>
- </record>
-
-<!-- Helpdesk Support Tree View -->
-
- <record model="ir.ui.view" id="crm_case_tree_view_helpdesk">
- <field name="name">CRM - Helpdesk Support Tree</field>
- <field name="model">crm.helpdesk</field>
- <field name="type">tree</field>
- <field name="arch" type="xml">
- <tree string="Helpdesk Support Tree"
- colors="black:state=='open';blue:state=='pending';grey:state in ('cancel','close')">
- <field name="id"/>
- <field name="name" string="Query Description" />
- <field name="partner_id" string="Partner"/>
- <field name="date" string="Date"/>
- <field name="date_deadline"/>
- <field name="user_id"/>
- <field name="section_id"/>
- <field name="state"/>
- <button name="case_close" string="Done"
- states="open,draft,pending" type="object"
- icon="gtk-close" />
- <button name="case_open" string="Open"
- states="draft,pending" type="object"
- icon="gtk-go-forward" />
- <button name="case_cancel" string="Cancel"
- states="draft,open,pending" type="object"
- icon="gtk-cancel" />
- <button name="case_pending" string="Pending"
- states="draft,open" type="object"
- icon="gtk-media-pause" />
- <button name="case_escalate" string="Escalate"
- groups="base.group_extended"
- states="open,draft,pending" type="object"
- icon="gtk-go-up" />
- <button name="case_reset" string="Reset to Draft"
- states="done,cancel" type="object" icon="gtk-convert" />
- </tree>
- </field>
- </record>
-
-<!-- Helpdesk Support Calendar View -->
-
- <record model="ir.ui.view" id="crm_case_helpdesk_calendar_view">
- <field name="name">CRM - Helpdesk Support Calendar</field>
- <field name="model">crm.helpdesk</field>
- <field name="type">calendar</field>
- <field name="priority" eval="2"/>
- <field name="arch" type="xml">
- <calendar string="Helpdesk Supports" date_start="date" color="user_id" date_delay="duration">
- <field name="name"/>
- <field name="partner_id"/>
- <field name="categ_id"/>
- </calendar>
- </field>
- </record>
-
-<!-- Helpdesk Support Search View -->
-
- <record id="view_crm_case_helpdesk_filter" model="ir.ui.view">
- <field name="name">CRM - Helpdesk Search</field>
- <field name="model">crm.helpdesk</field>
- <field name="type">search</field>
- <field name="arch" type="xml">
- <search string="Search Helpdesk">
- <filter icon="gtk-home" string="Today"
- separator="1"
- domain="[('date::date','=',time.strftime('%%Y-%%m-%%d'))]"
- help="Todays's Helpdesk Requests"
- />
- <filter icon="gtk-media-rewind"
- string="7 Days" separator="1"
- help="Helpdesk requests during last 7 days"
- domain="[('date','<', time.strftime('%%Y-%%m-%%d')), ('date','>=',(datetime.date.today()-datetime.timedelta(days=7)).strftime('%%Y-%%m-%%d'))]"
- />
- <separator orientation="vertical"/>
- <field name="name" select='1' string="Query"/>
- <field name="partner_id" />
- <field name="user_id" select="1" widget="selection">
- <filter icon="terp-partner"
- domain="[('user_id','=',uid)]"
- help="My Helpdesk Requests" default="1" />
- </field>
- <field name="section_id" select="1" widget="selection" string="Sales Team">
- <filter icon="terp-crm"
- domain="[('section_id','=',context.get('section_id',False))]"
- help="My section" />
- </field>
- <newline/>
- <group expand="1" string="Group By..." colspan="12" col="20">
- <filter string="Customer" icon="terp-crm"
- domain="[]" context="{'group_by':'partner_id'}" />
- <filter string="State" icon="terp-crm" domain="[]"
- context="{'group_by':'state'}" />
- <filter string="Priority" icon="terp-crm"
- domain="[]" context="{'group_by':'priority'}" />
- </group>
- </search>
- </field>
- </record>
-</data>
-</openerp>
+++ /dev/null
-# -*- coding: utf-8 -*-
-##############################################################################
-#
-# OpenERP, Open Source Management Solution
-# Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
-#
-# This program is free software: you can redistribute it and/or modify
-# it under the terms of the GNU Affero General Public License as
-# published by the Free Software Foundation, either version 3 of the
-# License, or (at your option) any later version.
-#
-# This program is distributed in the hope that it will be useful,
-# but WITHOUT ANY WARRANTY; without even the implied warranty of
-# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
-# GNU Affero General Public License for more details.
-#
-# You should have received a copy of the GNU Affero General Public License
-# along with this program. If not, see <http://www.gnu.org/licenses/>.
-#
-##############################################################################
-
-from osv import fields,osv
-import tools
-
-
-class crm_helpdesk_report(osv.osv):
- """ Helpdesk report after Sales Services """
-
- _name = "crm.helpdesk.report"
- _description = "Helpdesk report after Sales Services"
- _auto = False
- _inherit = "crm.case.report"
-
- _columns = {
- 'delay_close': fields.char('Delay to close', size=20, readonly=True),
- 'partner_id': fields.many2one('res.partner', 'Partner' , readonly=True),
- 'company_id': fields.many2one('res.company', 'Company', readonly=True),
- 'date_deadline': fields.date('Deadline'),
- 'priority': fields.selection([('5', 'Lowest'), ('4', 'Low'), \
- ('3', 'Normal'), ('2', 'High'), ('1', 'Highest')], 'Priority'),
- }
-
- def init(self, cr):
-
- """
- Display Deadline ,Responsible user, partner ,Department
- @param cr: the current row, from the database cursor
- """
-
- tools.drop_view_if_exists(cr, 'crm_helpdesk_report')
- cr.execute("""
- create or replace view crm_helpdesk_report as (
- select
- min(c.id) as id,
- to_char(c.create_date, 'YYYY') as name,
- to_char(c.create_date, 'MM') as month,
- c.state,
- c.user_id,
- c.section_id,
- c.partner_id,
- c.company_id,
- c.priority,
- c.date_deadline,
- count(*) as nbr,
- 0 as avg_answers,
- 0.0 as perc_done,
- 0.0 as perc_cancel,
- to_char(avg(date_closed-c.create_date), 'DD"d" HH24:MI:SS') as delay_close
- from
- crm_helpdesk c
- group by to_char(c.create_date, 'YYYY'), to_char(c.create_date, 'MM'),\
- c.state, c.user_id,c.section_id,c.priority,\
- c.partner_id,c.company_id,c.date_deadline
- )""")
-
-crm_helpdesk_report()
-
-# vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4:
+++ /dev/null
-<?xml version="1.0" encoding="utf-8"?>
-<openerp>
- <data>
-
-<!-- Helpdesk report after Sales Services Tree View -->
-
- <record id="view_report_crm_helpdesk_tree" model="ir.ui.view">
- <field name="name">crm.helpdesk.report.tree</field>
- <field name="model">crm.helpdesk.report</field>
- <field name="type">tree</field>
- <field name="arch" type="xml">
- <tree string="Helpdesk">
- <field name="name" />
- <field name="month"/>
- <field name="section_id" />
- <field name="user_id" />
- <field name="company_id"/>
- <field name="partner_id" />
- <field name="date_deadline" invisible="1"/>
- <field name="priority" invisible="1"/>
- <field name="nbr" string="#Helpdesk" />
- <field name="delay_close"/>
- <field name="state" invisible="1"/>
- </tree>
- </field>
- </record>
-
-<!-- Helpdesk report after Sales Services Form View -->
-
- <record id="view_report_crm_helpdesk_form" model="ir.ui.view">
- <field name="name">crm.helpdesk.report.form</field>
- <field name="model">crm.helpdesk.report</field>
- <field name="inherit_id" ref="view_crm_case_form"/>
- <field name="type">form</field>
- <field name="arch" type="xml">
- <field name="nbr" position="after">
- <field name="delay_close"/>
- <field name="amount_revenue"/>
- <field name="amount_revenue_prob"/>
- <field name="probability"/>
- </field>
- </field>
- </record>
-
-<!-- Helpdesk report after Sales Services Graph View -->
-
- <record id="view_report_crm_helpdesk_graph" model="ir.ui.view">
- <field name="name">crm.helpdesk.report.graph</field>
- <field name="model">crm.helpdesk.report</field>
- <field name="type">graph</field>
- <field name="arch" type="xml">
- <graph orientation="horizontal" string="Helpdesk" type="bar">
- <field name="state"/>
- <field name="nbr" operator="+"/>
- <field group="True" name="user_id"/>
- </graph>
- </field>
- </record>
-
-<!-- Helpdesk report after Sales Services Search View -->
-
- <record id="view_report_crm_helpdesk_filter" model="ir.ui.view">
- <field name="name">crm.helpdesk.report.select</field>
- <field name="model">crm.helpdesk.report</field>
- <field name="type">search</field>
- <field name="arch" type="xml">
- <search string="Search">
- <group col="16" colspan="9">
- <filter string="This Year" icon="terp-hr"
- domain="[('name','=',time.localtime()[0])]"
- default="1" />
-
- <filter string="This Month" icon="terp-hr"
- domain="[('month','=',time.strftime('%%m'))]"
- default="1" />
-
- <separator orientation="vertical" />
- <filter string="Current" icon="terp-hr"
- domain="[('state','in',('open','draft'))]" />
-
- <filter string="Won" icon="terp-hr"
- domain="[('state','=','done')]" />
-
- <filter string="Lost" icon="terp-hr"
- domain="[('state','=','cancel')]" />
-
- <filter string="Deadline" icon="terp-hr"
- domain="[('date_deadline','=',time.strftime('%%m/%%d/%%Y'))]" />
-
- <separator orientation="vertical" />
- <field name="section_id"
- default="context.get('section_id', False)"
- widget="selection"
- context="{'invisible_section': False}">
-
- <filter icon="terp-crm"
- context="{'invisible_section': False}"
- domain="[('section_id.user_id','=',uid)]"
- help="My section" />
-
- </field>
- <field name="company_id" widget="selection">
- <filter icon="terp-crm"
- context="{'invisible_section': False}"
- domain="[('section_id.user_id.company_id','=',uid)]"
- help="My company"/>
-
- </field>
- <field name="user_id" widget="selection"/>
- </group>
- <newline/>
- <group expand="1" string="Extended options..." colspan="4" col="5">
- <filter icon="terp-sale"
- string="Lowest"
- domain="[('priority','=','5')]"/>
-
- <filter icon="terp-sale"
- string="Low"
- domain="[('priority','=','4')]"/>
-
- <filter icon="terp-sale"
- string="Normal"
- domain="[('priority','=','3')]"/>
-
- <filter icon="terp-sale"
- string="High"
- domain="[('priority','=','2')]"/>
-
- <filter icon="terp-sale"
- string="Highest"
- domain="[('priority','=','1')]"/>
-
- </group>
- <newline/>
-
-<!-- Helpdesk report after Sales Services Apply Group -->
-
- <group expand="1" string="Group By..." colspan="4" col="8">
- <filter string="User" icon="terp-sale"
- domain="[]" context="{'group_by':'user_id'}"
- default="1" />
-
- <filter string="Company" icon="terp-sale"
- domain="[]"
- context="{'group_by':'company_id'}" />
-
- <filter string="Section" icon="terp-sale"
- domain="[]"
- context="{'group_by':'section_id'}" />
-
- <separator orientation="vertical" />
- <filter string="State" icon="terp-sale"
- domain="[]" context="{'group_by':'state'}" />
-
- <filter string="Partner" icon="terp-sale"
- domain="[]"
- context="{'group_by':'partner_id'}" />
-
- <separator orientation="vertical" />
- <filter string="Month" icon="terp-sale"
- domain="[]" context="{'group_by':'month'}" />
-
- <filter string="Year" icon="terp-sale"
- domain="[]" context="{'group_by':'name'}" />
-
- </group>
- </search>
- </field>
- </record>
-
-<!-- Helpdesk report after Sales Services Action -->
-
- <record id="action_report_crm_helpdesk" model="ir.actions.act_window">
- <field name="name">Helpdesk</field>
- <field name="res_model">crm.helpdesk.report</field>
- <field name="view_type">form</field>
- <field name="view_mode">tree,graph</field>
- <field name="view_id" ref="view_report_crm_helpdesk_tree"/>
- <field name="search_view_id" ref="view_report_crm_helpdesk_filter"/>
- </record>
-
- <record model="ir.actions.act_window.view" id="action_report_crm_helpdesk_tree">
- <field name="sequence" eval="1"/>
- <field name="view_mode">tree</field>
- <field name="view_id" ref="view_report_crm_helpdesk_tree"/>
- <field name="act_window_id" ref="action_report_crm_helpdesk"/>
- </record>
-
- <record model="ir.actions.act_window.view" id="action_report_crm_helpdesk_graph">
- <field name="sequence" eval="2"/>
- <field name="view_mode">graph</field>
- <field name="view_id" ref="view_report_crm_helpdesk_graph"/>
- <field name="act_window_id" ref="action_report_crm_helpdesk"/>
- </record>
-
- <menuitem name="Helpdesk" action="action_report_crm_helpdesk"
- groups="base.group_extended"
- id="menu_report_crm_helpdesks_tree" parent="base.next_id_64" />
-
- </data>
-</openerp>
-
"access_crm_case_categ","crm.case.categ","model_crm_case_categ","crm.group_crm_user",1,0,0,0
"access_crm_case_manger","crm.case manager","model_crm_case","crm.group_crm_user",1,1,1,1
"access_crm_case","crm.case","model_crm_case","crm.group_crm_manager",1,1,1,1
-"access_crm_helpdesk","crm.helpdesk","model_crm_helpdesk","crm.group_crm_manager",1,1,1,1
"access_crm_meeting","crm.meeting","model_crm_meeting","crm.group_crm_manager",1,1,1,1
"access_crm_lead","crm.lead","model_crm_lead","crm.group_crm_manager",1,1,1,1
"access_crm_opportunity","crm.opportunity","model_crm_opportunity","crm.group_crm_manager",1,1,1,1
"access_crm_phonecall2phonecall","crm.phonecall2phonecall","model_crm_phonecall2phonecall","crm.group_crm_user",1,1,1,1
"access_crm_phonecall2partner","crm.phonecall2partner","model_crm_phonecall2partner","crm.group_crm_user",1,1,1,1
"access_crm_phonecall2opportunity","crm.phonecall2opportunity","model_crm_phonecall2opportunity","crm.group_crm_user",1,1,1,1
-"access_report_crm_helpdesk","report.crm.helpdesk","model_crm_helpdesk_report","crm.group_crm_user",1,1,1,1
"access_crm_send_mail","crm.send.mail","model_crm_send_mail","crm.group_crm_user",1,1,1,1
"access_crm_partner2opportunity","crm.partner2opportunity","model_crm_partner2opportunity","crm.group_crm_user",1,1,1,1
"access_crm_lead2opportunity_partner","crm.lead2opportunity.partner","model_crm_lead2opportunity_partner","crm.group_crm_user",1,1,1,1