)""")
report_crm_claim_categ()
+class report_crm_claim_section(osv.osv):
+ _name = "report.crm.claim.section"
+ _description = "Claim by Section"
+ _auto = False
+ _inherit = "report.crm.case.section"
+
+ def _get_data(self, cr, uid, ids, field_name, arg, context={}):
+ res = {}
+ state_perc = 0.0
+ avg_ans = 0.0
+
+ for case in self.browse(cr, uid, ids, context):
+ if field_name != 'avg_answers':
+ state = field_name[5:]
+ cr.execute("select count(*) from crm_claim where section_id =%s and state='%s'"%(case.section_id.id,state))
+ state_cases = cr.fetchone()[0]
+ perc_state = (state_cases / float(case.nbr_cases) ) * 100
+
+ res[case.id] = perc_state
+ else:
+ cr.execute('select count(*) from crm_case_log l where l.section_id=%s'%(case.section_id.id))
+ logs = cr.fetchone()[0]
+
+ avg_ans = logs / case.nbr_cases
+ res[case.id] = avg_ans
+
+ return res
+
+ _columns = {
+ 'avg_answers': fields.function(_get_data,string='Avg. Answers', method=True,type="integer"),
+ 'perc_done': fields.function(_get_data,string='%Done', method=True,type="float"),
+ 'perc_cancel': fields.function(_get_data,string='%Cancel', method=True,type="float"),
+ 'delay_close': fields.char('Delay to close', size=20, readonly=True),
+ }
+ _order = 'name desc, section_id'
+ def init(self, cr):
+ tools.drop_view_if_exists(cr, 'report_crm_claim_section')
+ cr.execute("""
+ create or replace view report_crm_claim_section as (
+ select
+ min(c.id) as id,
+ to_char(c.create_date, 'YYYY') as name,
+ to_char(c.create_date, 'MM') as month,
+ count(*) as nbr_cases,
+ c.section_id as section_id,
+ 0 as avg_answers,
+ 0.0 as perc_done,
+ 0.0 as perc_cancel,
+ to_char(avg(date_closed-c.create_date), 'DD"d" HH24:MI:SS') as delay_close
+ from
+ crm_claim c
+ group by to_char(c.create_date, 'YYYY'),to_char(c.create_date, 'MM'),c.section_id
+ )""")
+report_crm_claim_section()
# vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4:
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</record>
<record id="action_report_crm_claim_categ_tree" model="ir.actions.act_window">
- <field name="name">claims by Categories and Section</field>
+ <field name="name">Claims by Categories and Section</field>
<field name="res_model">report.crm.claim.categ</field>
<field name="view_type">form</field>
<field name="view_mode">graph,tree</field>
<field name="search_view_id" ref="view_crm_claim_categ_filter"/>
</record>
<menuitem action="action_report_crm_claim_categ_tree" id="menu_crm_claim_categ_tree" parent="menu_crm_claim_tree"/>
-
+
+ <!-- Claim by Section -->
+
+ <record id="view_report_crm_claim_section_tree" model="ir.ui.view">
+ <field name="name">report.crm.claim.section.tree</field>
+ <field name="model">report.crm.claim.section</field>
+ <field name="inherit_id" ref="view_report_crm_case_section_tree"/>
+ <field name="type">tree</field>
+ <field name="arch" type="xml">
+ <field name="nbr_cases" position="after">
+ <field name="avg_answers"/>
+ <field name="perc_done" select="2"/>
+ <field name="perc_cancel" select="2"/>
+ <field name="delay_close"/>
+ </field>
+ </field>
+ </record>
+
+ <record id="view_report_crm_claim_section_graph" model="ir.ui.view">
+ <field name="name">report.crm.claim.section.graph</field>
+ <field name="model">report.crm.claim.section</field>
+ <field name="type">graph</field>
+ <field name="arch" type="xml">
+ <graph orientation="horizontal" string="claims by Section" type="bar">
+ <field name="name"/>
+ <field name="nbr_cases" operator="+"/>
+ </graph>
+ </field>
+ </record>
+
+ <record id="view_report_crm_claim_section_filter" model="ir.ui.view">
+ <field name="name">report.crm.claim.section.select</field>
+ <field name="model">report.crm.claim.section</field>
+ <field name="inherit_id" ref="view_report_crm_case_section_filter"/>
+ <field name="type">search</field>
+ <field name="arch" type="xml">
+ <field name="nbr_cases" position="before">
+ </field>
+ </field>
+ </record>
+
+ <record id="action_report_crm_claim_section_tree" model="ir.actions.act_window">
+ <field name="name">Claims by Section</field>
+ <field name="res_model">report.crm.claim.section</field>
+ <field name="view_type">form</field>
+ <field name="view_mode">tree,graph</field>
+ <field name="view_id" ref="view_report_crm_claim_section_tree"/>
+ <field name="search_view_id" ref="view_report_crm_claim_section_filter"/>
+ </record>
+ <menuitem action="action_report_crm_claim_section_tree" id="menu_crm_claim_section_tree" parent="menu_crm_claim_tree"/>
</data>
</openerp>
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