import binascii
import time
import tools
+from crm import wizard
+wizard.mail_compose_message.SUPPORTED_MODELS.append('project.issue')
class project_issue_version(osv.osv):
_name = "project.issue.version"
class project_issue(crm.crm_case, osv.osv):
_name = "project.issue"
_description = "Project Issue"
- _order = "priority, id desc"
- _inherit = ['mailgate.thread']
+ _order = "priority, create_date desc"
+ _inherit = ['mail.thread']
+
+ def write(self, cr, uid, ids, vals, context=None):
+ #Update last action date everytime the user change the stage, the state or send a new email
+ logged_fields = ['type_id', 'state', 'message_ids']
+ if any([field in vals for field in logged_fields]):
+ vals['date_action_last'] = time.strftime('%Y-%m-%d %H:%M:%S')
+ return super(project_issue, self).write(cr, uid, ids, vals, context)
def case_open(self, cr, uid, ids, *args):
"""
"""
res = super(project_issue, self).case_open(cr, uid, ids, *args)
- self.write(cr, uid, ids, {'date_open': time.strftime('%Y-%m-%d %H:%M:%S')})
+ self.write(cr, uid, ids, {'date_open': time.strftime('%Y-%m-%d %H:%M:%S'), 'user_id' : uid})
for (id, name) in self.name_get(cr, uid, ids):
message = _("Issue '%s' has been opened.") % name
self.log(cr, uid, id, message)
return res
def _compute_day(self, cr, uid, ids, fields, args, context=None):
- if context is None:
- context = {}
"""
@param cr: the current row, from the database cursor,
@param uid: the current user’s ID for security checks,
res = {}
for issue in self.browse(cr, uid, ids, context=context):
+ res[issue.id] = {}
for field in fields:
- res[issue.id] = {}
duration = 0
ans = False
hours = 0
+ date_create = datetime.strptime(issue.create_date, "%Y-%m-%d %H:%M:%S")
if field in ['working_hours_open','day_open']:
if issue.date_open:
- date_create = datetime.strptime(issue.create_date, "%Y-%m-%d %H:%M:%S")
date_open = datetime.strptime(issue.date_open, "%Y-%m-%d %H:%M:%S")
ans = date_open - date_create
date_until = issue.date_open
#Calculating no. of working hours to open the issue
hours = cal_obj.interval_hours_get(cr, uid, issue.project_id.resource_calendar_id.id,
- datetime.strptime(issue.create_date, '%Y-%m-%d %H:%M:%S'),
- datetime.strptime(issue.date_open, '%Y-%m-%d %H:%M:%S'))
+ date_create,
+ date_open)
elif field in ['working_hours_close','day_close']:
if issue.date_closed:
- date_create = datetime.strptime(issue.create_date, "%Y-%m-%d %H:%M:%S")
date_close = datetime.strptime(issue.date_closed, "%Y-%m-%d %H:%M:%S")
date_until = issue.date_closed
ans = date_close - date_create
#Calculating no. of working hours to close the issue
hours = cal_obj.interval_hours_get(cr, uid, issue.project_id.resource_calendar_id.id,
- datetime.strptime(issue.create_date, '%Y-%m-%d %H:%M:%S'),
- datetime.strptime(issue.date_closed, '%Y-%m-%d %H:%M:%S'))
+ date_create,
+ date_close)
+ elif field in ['days_since_creation']:
+ if issue.create_date:
+ days_since_creation = datetime.today() - datetime.strptime(issue.create_date, "%Y-%m-%d %H:%M:%S")
+ res[issue.id][field] = days_since_creation.days
+ continue
+
+ elif field in ['inactivity_days']:
+ res[issue.id][field] = 0
+ if issue.date_action_last:
+ inactive_days = datetime.today() - datetime.strptime(issue.date_action_last, '%Y-%m-%d %H:%M:%S')
+ res[issue.id][field] = inactive_days.days
+ continue
if ans:
resource_id = False
if issue.user_id:
duration = float(ans.days)
if issue.project_id and issue.project_id.resource_calendar_id:
duration = float(ans.days) * 24
- new_dates = cal_obj.interval_min_get(cr, uid, issue.project_id.resource_calendar_id.id, datetime.strptime(issue.create_date, '%Y-%m-%d %H:%M:%S'), duration, resource=resource_id)
+
+ new_dates = cal_obj.interval_min_get(cr, uid,
+ issue.project_id.resource_calendar_id.id,
+ date_create,
+ duration, resource=resource_id)
no_days = []
date_until = datetime.strptime(date_until, '%Y-%m-%d %H:%M:%S')
for in_time, out_time in new_dates:
if out_time > date_until:
break
duration = len(no_days)
+
if field in ['working_hours_open','working_hours_close']:
res[issue.id][field] = hours
else:
res[issue.id][field] = abs(float(duration))
+
return res
def _get_issue_task(self, cr, uid, ids, context=None):
- if context is None:
- context = {}
issues = []
issue_pool = self.pool.get('project.issue')
for task in self.pool.get('project.task').browse(cr, uid, ids, context=context):
- issues += issue_pool.search(cr, uid, [('task_id','=',task.id)])
+ issues += issue_pool.search(cr, uid, [('task_id','=',task.id)])
return issues
def _get_issue_work(self, cr, uid, ids, context=None):
- if context is None:
- context = {}
issues = []
issue_pool = self.pool.get('project.issue')
for work in self.pool.get('project.task.work').browse(cr, uid, ids, context=context):
progress = 0.0
if issue.task_id:
progress = task_pool._hours_get(cr, uid, [issue.task_id.id], field_names, args, context=context)[issue.task_id.id]['progress']
- res[issue.id] = {'progress' : progress}
- return res
+ res[issue.id] = {'progress' : progress}
+ return res
_columns = {
- 'id': fields.integer('ID'),
+ 'id': fields.integer('ID', readonly=True),
'name': fields.char('Issue', size=128, required=True),
'active': fields.boolean('Active', required=False),
- 'create_date': fields.datetime('Creation Date', readonly=True),
+ 'create_date': fields.datetime('Creation Date', readonly=True,select=True),
'write_date': fields.datetime('Update Date', readonly=True),
+ 'days_since_creation': fields.function(_compute_day, string='Days since creation date', \
+ multi='compute_day', type="integer", help="Difference in days between creation date and current date"),
'date_deadline': fields.date('Deadline'),
'section_id': fields.many2one('crm.case.section', 'Sales Team', \
select=True, help='Sales team to which Case belongs to.\
Define Responsible user and Email account for mail gateway.'),
- 'user_id': fields.many2one('res.users', 'Responsible'),
- 'partner_id': fields.many2one('res.partner', 'Partner'),
+ 'partner_id': fields.many2one('res.partner', 'Partner', select=1),
'partner_address_id': fields.many2one('res.partner.address', 'Partner Contact', \
domain="[('partner_id','=',partner_id)]"),
'company_id': fields.many2one('res.company', 'Company'),
'description': fields.text('Description'),
- 'state': fields.selection([('draft', 'Draft'), ('open', 'To Do'), ('cancel', 'Cancelled'), ('done', 'Closed'),('pending', 'Pending'), ], 'State', size=16, readonly=True,
+ 'state': fields.selection([('draft', 'New'), ('open', 'In Progress'), ('cancel', 'Cancelled'), ('done', 'Done'),('pending', 'Pending'), ], 'State', size=16, readonly=True,
help='The state is set to \'Draft\', when a case is created.\
\nIf the case is in progress the state is set to \'Open\'.\
\nWhen the case is over, the state is set to \'Done\'.\
\nIf the case needs to be reviewed then the state is set to \'Pending\'.'),
- 'email_from': fields.char('Email', size=128, help="These people will receive email."),
+ 'email_from': fields.char('Email', size=128, help="These people will receive email.", select=1),
'email_cc': fields.char('Watchers Emails', size=256, help="These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma"),
- 'date_open': fields.datetime('Opened', readonly=True),
+ 'date_open': fields.datetime('Opened', readonly=True,select=True),
# Project Issue fields
- 'date_closed': fields.datetime('Closed', readonly=True),
+ 'date_closed': fields.datetime('Closed', readonly=True,select=True),
'date': fields.datetime('Date'),
- 'canal_id': fields.many2one('res.partner.canal', 'Channel', help="The channels represent the different communication modes available with the customer." \
- " With each commercial opportunity, you can indicate the canall which is this opportunity source."),
+ 'channel_id': fields.many2one('crm.case.channel', 'Channel', help="Communication channel."),
'categ_id': fields.many2one('crm.case.categ', 'Category', domain="[('object_id.model', '=', 'crm.project.bug')]"),
- 'priority': fields.selection(crm.AVAILABLE_PRIORITIES, 'Priority'),
+ 'priority': fields.selection(crm.AVAILABLE_PRIORITIES, 'Priority', select=True),
'version_id': fields.many2one('project.issue.version', 'Version'),
- 'partner_name': fields.char("Employee's Name", size=64),
- 'partner_mobile': fields.char('Mobile', size=32),
- 'partner_phone': fields.char('Phone', size=32),
- 'type_id': fields.many2one ('project.task.type', 'Resolution'),
+ 'type_id': fields.many2one ('project.task.type', 'Stages', domain="[('project_ids', '=', project_id)]"),
'project_id':fields.many2one('project.project', 'Project'),
'duration': fields.float('Duration'),
'task_id': fields.many2one('project.task', 'Task', domain="[('project_id','=',project_id)]"),
'day_open': fields.function(_compute_day, string='Days to Open', \
- method=True, multi='day_open', type="float", store=True),
+ multi='compute_day', type="float", store=True),
'day_close': fields.function(_compute_day, string='Days to Close', \
- method=True, multi='day_close', type="float", store=True),
- 'assigned_to': fields.related('task_id', 'user_id', string = 'Assigned to', type="many2one", relation="res.users", store=True, help='This is the current user to whom the related task have been assigned'),
+ multi='compute_day', type="float", store=True),
+ 'user_id': fields.many2one('res.users', 'Assigned to', required=False, select=1),
'working_hours_open': fields.function(_compute_day, string='Working Hours to Open the Issue', \
- method=True, multi='working_days_open', type="float", store=True),
+ multi='compute_day', type="float", store=True),
'working_hours_close': fields.function(_compute_day, string='Working Hours to Close the Issue', \
- method=True, multi='working_days_close', type="float", store=True),
- 'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('model','=',_name)]),
+ multi='compute_day', type="float", store=True),
+ 'inactivity_days': fields.function(_compute_day, string='Days since last action', \
+ multi='compute_day', type="integer", help="Difference in days between last action and current date"),
+ 'color': fields.integer('Color Index'),
+ 'user_email': fields.related('user_id', 'user_email', type='char', string='User Email', readonly=True),
+ 'message_ids': fields.one2many('mail.message', 'res_id', 'Messages', domain=[('model','=',_name)]),
'date_action_last': fields.datetime('Last Action', readonly=1),
'date_action_next': fields.datetime('Next Action', readonly=1),
- 'progress': fields.function(_hours_get, method=True, string='Progress (%)', multi='hours', group_operator="avg", help="Computed as: Time Spent / Total Time.",
+ 'progress': fields.function(_hours_get, string='Progress (%)', multi='hours', group_operator="avg", help="Computed as: Time Spent / Total Time.",
store = {
'project.issue': (lambda self, cr, uid, ids, c={}: ids, ['task_id'], 10),
'project.task': (_get_issue_task, ['progress'], 10),
}
def _get_project(self, cr, uid, context=None):
- if not context:
- context = {}
user = self.pool.get('res.users').browse(cr, uid, uid, context=context)
if user.context_project_id:
return user.context_project_id.id
return False
+ def on_change_project(self, cr, uid, ids, project_id, context=None):
+ return {}
+
+
_defaults = {
'active': 1,
- 'user_id': crm.crm_case._get_default_user,
'partner_id': crm.crm_case._get_default_partner,
'partner_address_id': crm.crm_case._get_default_partner_address,
- 'email_from': crm.crm_case. _get_default_email,
+ 'email_from': crm.crm_case._get_default_email,
'state': 'draft',
- 'section_id': crm.crm_case. _get_section,
+ 'section_id': crm.crm_case._get_section,
'company_id': lambda s, cr, uid, c: s.pool.get('res.company')._company_default_get(cr, uid, 'crm.helpdesk', context=c),
'priority': crm.AVAILABLE_PRIORITIES[2][0],
'project_id':_get_project,
- }
+ 'categ_id' : lambda *a: False,
+ }
+
+ def set_priority(self, cr, uid, ids, priority):
+ """Set lead priority
+ """
+ return self.write(cr, uid, ids, {'priority' : priority})
+
+ def set_high_priority(self, cr, uid, ids, *args):
+ """Set lead priority to high
+ """
+ return self.set_priority(cr, uid, ids, '1')
+
+ def set_normal_priority(self, cr, uid, ids, *args):
+ """Set lead priority to normal
+ """
+ return self.set_priority(cr, uid, ids, '3')
def convert_issue_task(self, cr, uid, ids, context=None):
case_obj = self.pool.get('project.issue')
'name': bug.name,
'partner_id': bug.partner_id.id,
'description':bug.description,
- 'date': bug.date,
+ 'date_deadline': bug.date,
'project_id': bug.project_id.id,
- 'priority': bug.priority,
- 'user_id': bug.assigned_to.id,
+ # priority must be in ['0','1','2','3','4'], while bug.priority is in ['1','2','3','4','5']
+ 'priority': str(int(bug.priority) - 1),
+ 'user_id': bug.user_id.id,
'planned_hours': 0.0,
})
def _convert(self, cr, uid, ids, xml_id, context=None):
- if not context:
- context = {}
data_obj = self.pool.get('ir.model.data')
id2 = data_obj._get_id(cr, uid, 'project_issue', xml_id)
categ_id = False
return True
def convert_to_feature(self, cr, uid, ids, context=None):
- if not context:
- context = {}
return self._convert(cr, uid, ids, 'feature_request_categ', context=context)
def convert_to_bug(self, cr, uid, ids, context=None):
- if not context:
- context = {}
return self._convert(cr, uid, ids, 'bug_categ', context=context)
def next_type(self, cr, uid, ids, *args):
self.write(cr, uid, task.id, {'type_id': index and types[index-1] or False})
return True
-
def onchange_task_id(self, cr, uid, ids, task_id, context=None):
- if context is None:
- context = {}
result = {}
if not task_id:
return {'value':{}}
task = self.pool.get('project.task').browse(cr, uid, task_id, context=context)
- return {'value':{'assigned_to': task.user_id.id,}}
+ return {'value':{'user_id': task.user_id.id,}}
def case_escalate(self, cr, uid, ids, *args):
"""Escalates case to top level
"""
cases = self.browse(cr, uid, ids)
for case in cases:
- data = {}
+ data = {'state' : 'draft'}
if case.project_id.project_escalation_id:
data['project_id'] = case.project_id.project_escalation_id.id
if case.project_id.project_escalation_id.user_id:
else:
raise osv.except_osv(_('Warning !'), _('You cannot escalate this issue.\nThe relevant Project has not configured the Escalation Project!'))
self.write(cr, uid, [case.id], data)
- self._history(cr, uid, cases, _('Escalate'))
+ self.message_append(cr, uid, cases, _('Escalate'))
return True
- def message_new(self, cr, uid, msg, context=None):
- """
- Automatically calls when new email message arrives
-
- @param self: The object pointer
- @param cr: the current row, from the database cursor,
- @param uid: the current user’s ID for security checks
- """
- if not context:
+ def message_new(self, cr, uid, msg, custom_values=None, context=None):
+ """Automatically called when new email message arrives"""
+ if context is None:
context = {}
- mailgate_pool = self.pool.get('email.server.tools')
-
subject = msg.get('subject') or _('No Title')
- body = msg.get('body')
+ body = msg.get('body_text')
msg_from = msg.get('from')
priority = msg.get('priority')
-
vals = {
'name': subject,
'email_from': msg_from,
'description': body,
'user_id': False,
}
- if msg.get('priority', False):
+ if priority:
vals['priority'] = priority
-
- res = mailgate_pool.get_partner(cr, uid, msg.get('from'))
- if res:
- vals.update(res)
+ vals.update(self.message_partner_by_email(cr, uid, msg_from))
context.update({'state_to' : 'draft'})
- res = self.create(cr, uid, vals, context=context)
- self.convert_to_bug(cr, uid, [res], context=context)
-
- attachents = msg.get('attachments', [])
- for attactment in attachents or []:
- data_attach = {
- 'name': attactment,
- 'datas': binascii.b2a_base64(str(attachents.get(attactment))),
- 'datas_fname': attactment,
- 'description': 'Mail attachment',
- 'res_model': self._name,
- 'res_id': res,
- }
- self.pool.get('ir.attachment').create(cr, uid, data_attach)
- return res
+ if custom_values and isinstance(custom_values, dict):
+ vals.update(custom_values)
- def message_update(self, cr, uid, ids, vals={}, msg="", default_act='pending', context=None):
- if context is None:
- context = {}
- """
- @param self: The object pointer
- @param cr: the current row, from the database cursor,
- @param uid: the current user’s ID for security checks,
- @param ids: List of update mail’s IDs
- """
+ res_id = self.create(cr, uid, vals, context)
+ self.message_append_dict(cr, uid, [res_id], msg, context=context)
+ self.convert_to_bug(cr, uid, [res_id], context=context)
+ return res_id
+
+ def message_update(self, cr, uid, ids, msg, vals=None, default_act='pending', context=None):
+
+ if vals is None:
+ vals = {}
if isinstance(ids, (str, int, long)):
ids = [ids]
vals.update({
- 'description': msg['body']
+ 'description': msg['body_text']
})
if msg.get('priority', False):
vals['priority'] = msg.get('priority')
'revenue': 'planned_revenue',
'probability': 'probability'
}
+
+ # Reassign the 'open' state to the case if this one is in pending or done
+ for record in self.browse(cr, uid, ids, context=context):
+ if record.state in ('pending', 'done'):
+ record.write({'state' : 'open'})
+
vls = { }
- for line in msg['body'].split('\n'):
+ for line in msg['body_text'].split('\n'):
line = line.strip()
res = tools.misc.command_re.match(line)
if res and maps.get(res.group(1).lower(), False):
vals.update(vls)
res = self.write(cr, uid, ids, vals)
+ self.message_append_dict(cr, uid, ids, msg, context=context)
return res
- def msg_send(self, cr, uid, id, *args, **argv):
-
- """ Send The Message
- @param self: The object pointer
- @param cr: the current row, from the database cursor,
- @param uid: the current user’s ID for security checks,
- @param ids: List of email’s IDs
- @param *args: Return Tuple Value
- @param **args: Return Dictionary of Keyword Value
- """
- return True
-
def copy(self, cr, uid, id, default=None, context=None):
- if not context:
- context={}
issue = self.read(cr, uid, id, ['name'], context=context)
if not default:
default = {}
class project(osv.osv):
_inherit = "project.project"
_columns = {
- 'resource_calendar_id' : fields.many2one('resource.calendar', 'Working Time', help="Timetable working hours to adjust the gantt diagram report", states={'close':[('readonly',True)], 'cancelled':[('readonly',True)]}),
'project_escalation_id' : fields.many2one('project.project','Project Escalation', help='If any issue is escalated from the current Project, it will be listed under the project selected here.', states={'close':[('readonly',True)], 'cancelled':[('readonly',True)]}),
'reply_to' : fields.char('Reply-To Email Address', size=256)
}
def _check_escalation(self, cr, uid, ids, context=None):
- if not context:
- context = {}
project_obj = self.browse(cr, uid, ids[0], context=context)
if project_obj.project_escalation_id:
if project_obj.project_escalation_id.id == project_obj.id: