<field name="view_mode">tree,calendar,form</field>
<field name="view_id" ref="crm_case_tree_view_helpdesk"/>
<field name="search_view_id" ref="view_crm_case_helpdesk_filter"/>
- <field name="context">{"search_default_user_id":uid, "search_default_current":1, 'search_default_section_id': section_id}</field>
+ <field name="context">{"search_default_user_id":uid, 'search_default_section_id': section_id}</field>
<field name="help">Helpdesk and Support allow you to track your interventions. Select a customer, add notes and categorize interventions with partners if necessary. You can also assign a priority level. Use the OpenERP Issues system to manage your support activities. Issues can be connected to the email gateway: new emails may create issues, each of them automatically gets the history of the conversation with the customer.</field>
</record>