<?xml version="1.0" encoding="utf-8"?>
<openerp>
<data noupdate="1">
- <menuitem id="base.menu_aftersale" name="After-Sale Services"
- parent="base.menu_base_partner" sequence="6" />
+ <menuitem
+ icon="terp-project" id="base.menu_main_pm"
+ name="Project" sequence="10"
+ web_icon="images/project.png"
+ web_icon_hover="images/project-hover.png"/>
+
+ <menuitem id="base.menu_aftersale" name="After-Sale Services" sequence="2" parent="base.menu_main_pm" />
<!-- Help Desk (menu) -->
- <record model="ir.actions.act_window" id="crm_case_helpdesk_act111">
- <field name="name">Helpdesk Requests</field>
- <field name="res_model">crm.helpdesk</field>
- <field name="view_mode">tree,calendar,form</field>
- <field name="view_id" ref="crm_case_tree_view_helpdesk"/>
- <field name="search_view_id" ref="view_crm_case_helpdesk_filter"/>
- </record>
-
- <record model="ir.actions.act_window.view" id="action_crm_sec_tree_view_act111">
- <field name="sequence" eval="1"/>
- <field name="view_mode">tree</field>
- <field name="view_id" ref="crm_case_tree_view_helpdesk"/>
- <field name="act_window_id" ref="crm_case_helpdesk_act111"/>
- </record>
-
- <record model="ir.actions.act_window.view" id="action_crm_sec_calendar_view_act111">
- <field name="sequence" eval="2"/>
- <field name="view_mode">calendar</field>
- <field name="view_id" ref="crm_case_helpdesk_calendar_view"/>
- <field name="act_window_id" ref="crm_case_helpdesk_act111"/>
- </record>
-
- <record model="ir.actions.act_window.view" id="action_crm_sec_form_view_act111">
- <field name="sequence" eval="3"/>
- <field name="view_mode">form</field>
- <field name="view_id" ref="crm_case_form_view_helpdesk"/>
- <field name="act_window_id" ref="crm_case_helpdesk_act111"/>
- </record>
-
- <menuitem name="Helpdesk and Support" id="menu_help_support_main"
- parent="base.menu_aftersale" action="crm_case_helpdesk_act111" />
+ <record model="ir.actions.act_window" id="crm_case_helpdesk_act111">
+ <field name="name">Helpdesk Requests</field>
+ <field name="res_model">crm.helpdesk</field>
+ <field name="view_mode">tree,calendar,form</field>
+ <field name="view_id" ref="crm_case_tree_view_helpdesk"/>
+ <field name="search_view_id" ref="view_crm_case_helpdesk_filter"/>
+ <field name="context">{"search_default_user_id":uid, 'search_default_section_id': section_id}</field>
+ <field name="help">Helpdesk and Support allow you to track your interventions. Select a customer, add notes and categorize interventions with partners if necessary. You can also assign a priority level. Use the OpenERP Issues system to manage your support activities. Issues can be connected to the email gateway: new emails may create issues, each of them automatically gets the history of the conversation with the customer.</field>
+ </record>
+
+ <record model="ir.actions.act_window.view" id="action_crm_sec_tree_view_act111">
+ <field name="sequence" eval="1"/>
+ <field name="view_mode">tree</field>
+ <field name="view_id" ref="crm_case_tree_view_helpdesk"/>
+ <field name="act_window_id" ref="crm_case_helpdesk_act111"/>
+ </record>
+
+ <record model="ir.actions.act_window.view" id="action_crm_sec_calendar_view_act111">
+ <field name="sequence" eval="2"/>
+ <field name="view_mode">calendar</field>
+ <field name="view_id" ref="crm_case_helpdesk_calendar_view"/>
+ <field name="act_window_id" ref="crm_case_helpdesk_act111"/>
+ </record>
+
+ <record model="ir.actions.act_window.view" id="action_crm_sec_form_view_act111">
+ <field name="sequence" eval="3"/>
+ <field name="view_mode">form</field>
+ <field name="view_id" ref="crm_case_form_view_helpdesk"/>
+ <field name="act_window_id" ref="crm_case_helpdesk_act111"/>
+ </record>
+
+ <menuitem name="Helpdesk and Support" id="menu_help_support_main"
+ groups="base.group_extended,base.group_sale_salesman"
+ parent="base.menu_aftersale" action="crm_case_helpdesk_act111" sequence="2"/>
</data>
</openerp>