<data>
<menuitem id="base.menu_aftersale" name="After-Sale Services"
- groups="base.group_extended"
+ groups="base.group_extended,base.group_sale_salesman"
parent="base.menu_base_partner" sequence="7" />
<!-- Claims Menu -->
<field name="name">Claims</field>
<field name="res_model">crm.claim</field>
<field name="view_type">form</field>
- <field name="view_mode">tree,calendar,form,graph</field>
+ <field name="view_mode">tree,calendar,form</field>
<field name="view_id" ref="crm_case_claims_tree_view"/>
- <field name="context">{"search_default_section_id":section_id,"search_default_current":1,"search_default_user_id":uid}</field>
+ <field name="context">{'search_default_section_id': section_id, "search_default_current":1,"search_default_user_id":uid, "stage_type":'claim'}</field>
<field name="search_view_id" ref="crm_claim.view_crm_case_claims_filter"/>
- <field name="help">Record and trace your customers' claims here. A claim is defined by a client name, several types, a status and a priority level. A claim can also be a preventive or repairing action. A claim can be linked to a reference like a sales order, or a lot. You can send emails with attachments and get the history of the claim treatment (emails send, interventions type, etc.). </field>
+ <field name="help">Record and track your customers' claims. Claims may be linked to a sales order or a lot. You can send emails with attachments and keep the full history for a claim (emails sent, intervention type and so on). Claims may automatically be linked to an email address using the mail gateway module.</field>
</record>
<record model="ir.actions.act_window.view" id="action_crm_tag_tree_claim0">
<field name="act_window_id" ref="crm_case_categ_claim0"/>
</record>
- <record model="ir.actions.act_window.view" id="action_crm_sec_graph_view_act_job">
- <field name="sequence" eval="4"/>
- <field name="view_mode">graph</field>
- <field name="view_id" ref="crm_case_graph_view_stage_cost"/>
- <field name="act_window_id" ref="crm_case_categ_claim0"/>
- </record>
<menuitem name="Claims" id="menu_crm_case_claims"
parent="base.menu_aftersale" action="crm_case_categ_claim0" sequence="1"/>