# -*- coding: utf-8 -*-
##############################################################################
-#
+#
# OpenERP, Open Source Management Solution
-# Copyright (C) 2004-2009 Tiny SPRL (<http://tiny.be>).
+# Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
#
# This program is free software: you can redistribute it and/or modify
# it under the terms of the GNU Affero General Public License as
# GNU Affero General Public License for more details.
#
# You should have received a copy of the GNU Affero General Public License
-# along with this program. If not, see <http://www.gnu.org/licenses/>.
+# along with this program. If not, see <http://www.gnu.org/licenses/>.
#
##############################################################################
-from caldav import common
-from dateutil.rrule import *
+from crm import crm_case
from osv import fields, osv
-import datetime
-import base64
-import re
+from tools.translate import _
+import crm
import time
-import tools
+from datetime import datetime, timedelta
-from tools.translate import _
+class crm_phonecall(crm_case, osv.osv):
+ """ Phonecall Cases """
-class crm_phonecall(osv.osv):
_name = "crm.phonecall"
- _description = "Phonecall Cases"
+ _description = "Phonecall"
_order = "id desc"
- _inherits = {'crm.case':"inherit_case_id"}
- _columns = {
- 'inherit_case_id': fields.many2one('crm.case','Case',ondelete='cascade'),
+ _inherit = ['mailgate.thread']
+ _columns = {
+ # From crm.case
+ 'id': fields.integer('ID'),
+ 'name': fields.char('Call Summary', size=64),
+ 'active': fields.boolean('Active', required=False),
+ 'date_action_last': fields.datetime('Last Action', readonly=1),
+ 'date_action_next': fields.datetime('Next Action', readonly=1),
+ 'create_date': fields.datetime('Creation Date' , readonly=True),
+ 'section_id': fields.many2one('crm.case.section', 'Sales Team', \
+ select=True, help='Sales team to which Case belongs to.'),
+ 'user_id': fields.many2one('res.users', 'Responsible'),
+ 'partner_id': fields.many2one('res.partner', 'Partner'),
+ 'partner_address_id': fields.many2one('res.partner.address', 'Partner Contact', \
+ domain="[('partner_id','=',partner_id)]"),
+ 'company_id': fields.many2one('res.company', 'Company'),
+ 'description': fields.text('Description'),
+ 'state': fields.selection([
+ ('open', 'Todo'),
+ ('cancel', 'Cancelled'),
+ ('done', 'Held'),
+ ('pending', 'Pending'),
+ ], 'State', size=16, readonly=True,
+ help='The state is set to \'Todo\', when a case is created.\
+ \nIf the case is in progress the state is set to \'Open\'.\
+ \nWhen the case is over, the state is set to \'Done\'.\
+ \nIf the case needs to be reviewed then the state is set to \'Pending\'.'),
+ 'email_from': fields.char('Email', size=128, help="These people will receive email."),
+ 'date_open': fields.datetime('Opened', readonly=True),
+ # phonecall fields
+ 'duration': fields.float('Duration', help="Duration in Minutes"),
+ 'categ_id': fields.many2one('crm.case.categ', 'Category', \
+ domain="['|',('section_id','=',section_id),('section_id','=',False),\
+ ('object_id.model', '=', 'crm.phonecall')]"),
+ 'partner_phone': fields.char('Phone', size=32),
+ 'partner_contact': fields.related('partner_address_id', 'name', \
+ type="char", string="Contact", size=128),
+ 'partner_mobile': fields.char('Mobile', size=32),
+ 'priority': fields.selection(crm.AVAILABLE_PRIORITIES, 'Priority'),
+ 'canal_id': fields.many2one('res.partner.canal', 'Channel', \
+ help="The channels represent the different communication\
+ modes available with the customer." \
+ " With each commercial opportunity, you can indicate\
+ the canall which is this opportunity source."),
+ 'date_closed': fields.datetime('Closed', readonly=True),
+ 'date': fields.datetime('Date'),
+ 'opportunity_id': fields.many2one ('crm.lead', 'Lead/Opportunity'),
+ 'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('model','=',_name)]),
+ }
+
+ def _get_default_state(self, cr, uid, context=None):
+ if context and context.get('default_state', False):
+ return context.get('default_state')
+ return 'open'
+
+ _defaults = {
+ 'date': lambda *a: time.strftime('%Y-%m-%d %H:%M:%S'),
+ 'priority': crm.AVAILABLE_PRIORITIES[2][0],
+ 'state': _get_default_state,
+ 'user_id': lambda self,cr,uid,ctx: uid,
+ 'active': 1,
}
- def _map_ids(self, method, cr, uid, ids, *args, **argv):
- case_data = self.browse(cr, uid, ids)
- new_ids = []
- for case in case_data:
- if case.inherit_case_id:
- new_ids.append(case.inherit_case_id.id)
- return getattr(self.pool.get('crm.case'),method)(cr, uid, new_ids, *args, **argv)
-
-
- def onchange_case_id(self, cr, uid, ids, *args, **argv):
- return self._map_ids('onchange_case_id',cr,uid,ids,*args,**argv)
- def onchange_partner_id(self, cr, uid, ids, *args, **argv):
- return self._map_ids('onchange_partner_id',cr,uid,ids,*args,**argv)
- def onchange_partner_address_id(self, cr, uid, ids, *args, **argv):
- return self._map_ids('onchange_partner_address_id',cr,uid,ids,*args,**argv)
- def onchange_categ_id(self, cr, uid, ids, *args, **argv):
- return self._map_ids('onchange_categ_id',cr,uid,ids,*args,**argv)
- def case_close(self,cr, uid, ids, *args, **argv):
- return self._map_ids('case_close',cr,uid,ids,*args,**argv)
- def case_open(self,cr, uid, ids, *args, **argv):
- return self._map_ids('case_open',cr,uid,ids,*args,**argv)
- def case_cancel(self,cr, uid, ids, *args, **argv):
- return self._map_ids('case_cancel',cr,uid,ids,*args,**argv)
- def case_reset(self,cr, uid, ids, *args, **argv):
- return self._map_ids('case_reset',cr,uid,ids,*args,**argv)
- def case_escalate(self,cr, uid, ids, *args, **argv):
- return self._map_ids('case_escalate',cr,uid,ids,*args,**argv)
- def case_pending(self,cr, uid, ids, *args, **argv):
- return self._map_ids('case_pending',cr,uid,ids,*args,**argv)
-
-crm_phonecall()
+ # From crm.case
+ def onchange_partner_address_id(self, cr, uid, ids, add, email=False):
+ res = super(crm_phonecall, self).onchange_partner_address_id(cr, uid, ids, add, email)
+ res.setdefault('value', {})
+ if add:
+ address = self.pool.get('res.partner.address').browse(cr, uid, add)
+ res['value']['partner_phone'] = address.phone
+ res['value']['partner_mobile'] = address.mobile
+ return res
-class crm_phonecall_assign_wizard(osv.osv_memory):
- _name = 'crm.phonecall.assign_wizard'
+ def case_close(self, cr, uid, ids, *args):
+ """Overrides close for crm_case for setting close date
+ @param self: The object pointer
+ @param cr: the current row, from the database cursor,
+ @param uid: the current user’s ID for security checks,
+ @param ids: List of case Ids
+ @param *args: Tuple Value for additional Params
+ """
+ for phone in self.browse(cr, uid, ids):
+ phone_id= phone.id
+ data = {'date_closed': time.strftime('%Y-%m-%d %H:%M:%S')}
+ if phone.duration <=0:
+ duration = datetime.now() - datetime.strptime(phone.date, '%Y-%m-%d %H:%M:%S')
+ data.update({'duration': duration.seconds/float(60)})
+ res = super(crm_phonecall, self).case_close(cr, uid, [phone_id], args)
+ self.write(cr, uid, ids, data)
+ return res
- _columns = {
- 'section_id': fields.many2one('crm.case.section', 'Section', required=True),
- 'user_id': fields.many2one('res.users', 'Responsible'),
- }
+ def case_reset(self, cr, uid, ids, *args):
+ """Resets case as Todo
+ @param self: The object pointer
+ @param cr: the current row, from the database cursor,
+ @param uid: the current user’s ID for security checks,
+ @param ids: List of case Ids
+ @param *args: Tuple Value for additional Params
+ """
+ res = super(crm_phonecall, self).case_reset(cr, uid, ids, args, 'crm.phonecall')
+ self.write(cr, uid, ids, {'duration': 0.0})
+ return res
- def _get_default_section(self, cr, uid, context):
- case_id = context.get('active_id',False)
- if not case_id:
- return False
- case_obj = self.pool.get('crm.phonecall')
- case = case_obj.read(cr, uid, case_id, ['state','section_id'])
- if case['state'] in ('done'):
- raise osv.except_osv(_('Error !'), _('You can not assign Closed Case.'))
- return case['section_id']
+ def case_open(self, cr, uid, ids, *args):
+ """Overrides cancel for crm_case for setting Open Date
+ @param self: The object pointer
+ @param cr: the current row, from the database cursor,
+ @param uid: the current user’s ID for security checks,
+ @param ids: List of case's Ids
+ @param *args: Give Tuple Value
+ """
+ res = super(crm_phonecall, self).case_open(cr, uid, ids, *args)
+ self.write(cr, uid, ids, {'date_open': time.strftime('%Y-%m-%d %H:%M:%S')})
+ return res
+
+ def action_make_meeting(self, cr, uid, ids, context=None):
+ """
+ This opens Meeting's calendar view to schedule meeting on current Phonecall
+ @param self: The object pointer
+ @param cr: the current row, from the database cursor,
+ @param uid: the current user’s ID for security checks,
+ @param ids: List of Phonecall to Meeting IDs
+ @param context: A standard dictionary for contextual values
+
+ @return : Dictionary value for created Meeting view
+ """
+ value = {}
+ for phonecall in self.browse(cr, uid, ids, context=context):
+ data_obj = self.pool.get('ir.model.data')
+
+ # Get meeting views
+ result = data_obj._get_id(cr, uid, 'crm', 'view_crm_case_meetings_filter')
+ res = data_obj.read(cr, uid, result, ['res_id'])
+ id1 = data_obj._get_id(cr, uid, 'crm', 'crm_case_calendar_view_meet')
+ id2 = data_obj._get_id(cr, uid, 'crm', 'crm_case_form_view_meet')
+ id3 = data_obj._get_id(cr, uid, 'crm', 'crm_case_tree_view_meet')
+ if id1:
+ id1 = data_obj.browse(cr, uid, id1, context=context).res_id
+ if id2:
+ id2 = data_obj.browse(cr, uid, id2, context=context).res_id
+ if id3:
+ id3 = data_obj.browse(cr, uid, id3, context=context).res_id
+
+ context = {
+ 'default_phonecall_id': phonecall.id,
+ 'default_partner_id': phonecall.partner_id and phonecall.partner_id.id or False,
+ 'default_email': phonecall.email_from ,
+ 'default_name': phonecall.name
+ }
+
+ value = {
+ 'name': _('Meetings'),
+ 'domain' : "[('user_id','=',%s)]" % (uid),
+ 'context': context,
+ 'view_type': 'form',
+ 'view_mode': 'calendar,form,tree',
+ 'res_model': 'crm.meeting',
+ 'view_id': False,
+ 'views': [(id1, 'calendar'), (id2, 'form'), (id3, 'tree')],
+ 'type': 'ir.actions.act_window',
+ 'search_view_id': res['res_id'],
+ 'nodestroy': True
+ }
- _defaults = {
- 'section_id': _get_default_section
- }
- def action_create(self, cr, uid, ids, context=None):
- case_obj = self.pool.get('crm.phonecall')
- case_id = context.get('active_id',[])
- res = self.read(cr, uid, ids)[0]
- case = case_obj.browse(cr, uid, case_id)
- if case.state in ('done'):
- raise osv.except_osv(_('Error !'), _('You can not assign Closed Case.'))
- new_case_id = case_obj.copy(cr, uid, case_id, default=
- {
- 'section_id':res.get('section_id',False),
- 'user_id':res.get('user_id',False),
- 'case_id' : case.inherit_case_id.id
- }, context=context)
- case_obj.case_close(cr, uid, [case_id])
- data_obj = self.pool.get('ir.model.data')
- result = data_obj._get_id(cr, uid, 'crm', 'view_crm_case_phonecalls_filter')
- search_view = data_obj.read(cr, uid, result, ['res_id'])
- value = {
- 'name': _('Phone Calls'),
- 'view_type': 'form',
- 'view_mode': 'form,tree',
- 'res_model': 'crm.phonecall',
- 'res_id': int(new_case_id),
- 'type': 'ir.actions.act_window',
- 'search_view_id': search_view['res_id']
- }
return value
-crm_phonecall_assign_wizard()
+crm_phonecall()
+
+
+# vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: