-<?xml version="1.0"?>
+<?xml version="1.0" encoding="utf-8"?>
<terp>
-<data noupdate="1">
+ <data noupdate="1">
- <!--
+ <!--
Case Sections
-->
- <record model="crm.case.section" id="section_support">
- <field name="name">Helpdesk and Support</field>
- <field name="code">support</field>
- </record>
- <record model="crm.case.section" id="section_sale">
- <field name="name">Sales opportunities</field>
- <field name="code">sale</field>
- </record>
- <record model="crm.case.section" id="section_purchase">
- <field name="name">Supplier complaints</field>
- <field name="code">purchase</field>
- </record>
-
- <!--
+ <record id="section_support" model="crm.case.section">
+ <field name="name">Helpdesk and Support</field>
+ <field name="code">support</field>
+ </record>
+ <record id="section_sale" model="crm.case.section">
+ <field name="name">Sales opportunities</field>
+ <field name="code">sale</field>
+ </record>
+ <record id="section_purchase" model="crm.case.section">
+ <field name="name">Supplier complaints</field>
+ <field name="code">purchase</field>
+ </record>
+
+ <!--
Case Categories
-->
- <record model="crm.case.categ" id="categ1">
- <field name="name">Computer Crashed</field>
- <field name="section_id" ref="section_support"/>
- </record>
- <record model="crm.case.categ" id="categ2">
- <field name="name">Unknown</field>
- <field name="section_id" ref="section_support"/>
- </record>
- <record model="crm.case.categ" id="categ3">
- <field name="name">Bad Program Utilisation</field>
- <field name="section_id" ref="section_support"/>
- </record>
- <record model="crm.case.categ" id="categ4">
- <field name="name">Website Opportunity</field>
- <field name="section_id" ref="section_sale"/>
- </record>
- <record model="crm.case.categ" id="categ5">
- <field name="name">ERP Opportunity</field>
- <field name="section_id" ref="section_sale"/>
- </record>
- <record model="crm.case.categ" id="categ6">
- <field name="name">Furnitures</field>
- <field name="section_id" ref="section_purchase"/>
- </record>
-
- <!-- Specific menus -->
-
- <!--
+ <record id="categ1" model="crm.case.categ">
+ <field name="name">Computer Crashed</field>
+ <field name="section_id" ref="section_support"/>
+ </record>
+ <record id="categ2" model="crm.case.categ">
+ <field name="name">Unknown</field>
+ <field name="section_id" ref="section_support"/>
+ </record>
+ <record id="categ3" model="crm.case.categ">
+ <field name="name">Bad Program Utilisation</field>
+ <field name="section_id" ref="section_support"/>
+ </record>
+ <record id="categ4" model="crm.case.categ">
+ <field name="name">Website Opportunity</field>
+ <field name="section_id" ref="section_sale"/>
+ </record>
+ <record id="categ5" model="crm.case.categ">
+ <field name="name">ERP Opportunity</field>
+ <field name="section_id" ref="section_sale"/>
+ </record>
+ <record id="categ6" model="crm.case.categ">
+ <field name="name">Furnitures</field>
+ <field name="section_id" ref="section_purchase"/>
+ </record>
+
+ <!-- Specific menus -->
+
+ <!--
<record model="ir.actions.act_window" id="crm_case_categ2-act">
<field name="name">crm.case.form</field>
<field name="res_model">crm.case</field>
<field name="view_id" ref="crm_case-view"/>
<field name="domain" eval="'[(\'section_id\',\'=\','+str(section_support)+')]'"/>
</record>
- <menuitem name="Crm & Srm/Helpdesk/Helpdesk Cases" id="menu_crm_case_categ2-act" action="crm_case_categ2-act"/>
+ <menuitem name="CRM & SRM/Helpdesk/Helpdesk Cases" id="menu_crm_case_categ2-act" action="crm_case_categ2-act"/>
-->
- <function
- model="crm.case.section"
- name="menu_create"
- eval="([section_support], 'Helpdesk', ref('menu_crm'))"/>
-
- <!-- Demo Cases -->
-
- <record model="crm.case">
- <field name="name">Think about Tiny ERP</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="30000"/>
- <field name="probability" eval="0.85"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">draft</field>
- </record>
-
- <record model="crm.case" id="case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="3000"/>
- <field name="probability" eval="0.85"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Hdd Crashed unexpectedly</field>
- <field name="priority">2</field>
- <field name="description">HDD Crashed
-Linux turned it readonly.
-The CPU Cooler is down.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ1"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_sale"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="2345"/>
- <field name="probability" eval="0.60"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_sale"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="1000"/>
- <field name="planned_cost" eval="79"/>
- <field name="probability" eval="0.30"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="8000"/>
- <field name="probability" eval="0.30"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','admin')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="4200"/>
- <field name="probability" eval="0.90"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">pending</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="2000"/>
- <field name="probability" eval="0.30"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','admin')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="2230"/>
- <field name="probability" eval="0.80"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="1000"/>
- <field name="probability" eval="0.40"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','admin')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ5"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="3100"/>
- <field name="planned_cost" eval="790"/>
- <field name="probability" eval="0.90"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">done</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_sale"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="8000"/>
- <field name="planned_cost" eval="1234"/>
- <field name="probability" eval="0.50"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="800"/>
- <field name="probability" eval="0.90"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="300"/>
- <field name="probability" eval="0.10"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">done</field>
- <field name="user_id" search="[('login','=','admin')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ5"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="8000"/>
- <field name="probability" eval="0.90"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="1000"/>
- <field name="probability" eval="0.30"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','admin')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ5"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="1300"/>
- <field name="planned_cost" eval="79"/>
- <field name="probability" eval="0.95"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case" id="case2">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="1000"/>
- <field name="probability" eval="0.15"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','admin')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="5670"/>
- <field name="probability" eval="0.5"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','admin')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="8700"/>
- <field name="probability" eval="0.20"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="1300"/>
- <field name="probability" eval="0.5"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">done</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="1000"/>
- <field name="probability" eval="0.15"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="2000"/>
- <field name="planned_cost" eval="279"/>
- <field name="probability" eval="0.70"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="300"/>
- <field name="planned_cost" eval="300"/>
- <field name="probability" eval="0.5"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="1875"/>
- <field name="probability" eval="0.35"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','admin')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="1235"/>
- <field name="probability" eval="0.35"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">cancel</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="5000"/>
- <field name="planned_cost" eval="679"/>
- <field name="probability" eval="0.45"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="6400"/>
- <field name="probability" eval="0.75"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="4000"/>
- <field name="probability" eval="0.45"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="1000"/>
- <field name="probability" eval="0.40"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">done</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="1000"/>
- <field name="probability" eval="0.85"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="135"/>
- <field name="probability" eval="0.95"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','admin')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Need a new eCommerce Website</field>
- <field name="priority">2</field>
- <field name="description">Fabien think about a new EC website
-Send them a price.</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ4"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="6790"/>
- <field name="planned_cost" eval="679"/>
- <field name="probability" eval="0.90"/>
- <field name="date">2005-04-05</field>
- <field name="date_deadline">2005-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
- <record model="crm.case">
- <field name="name">Server down</field>
- <field name="priority">2-high</field>
- <field name="description">Server is down, doesn't answser to pingz
- Should check if still running, and if network still up (need to be in front of the server)
-
- Very very very high priority, as I cannot svn up/ci/st without the server
-
- (btw : this is only demo data. no stress dear sysadmin :))</field>
- <field name="section_id" ref="section_support"/>
- <field name="categ_id" eval="categ1"/>
- <field name="partner_id" search="[]" model="res.partner"/>
- <field name="som" search="[]" model="res.partner.som"/>
- <field name="planned_revenue" eval="0"/>
- <field name="planned_cost" eval="0"/>
- <field name="probability" eval="0"/>
- <field name="date">2006-03-29</field>
- <field name="date_deadline">2006-05-07</field>
- <field name="canal_id" search="[]" model="res.partner.canal"/>
- <field name="state">open</field>
- <field name="user_id" search="[('login','=','demo')]" model="res.users"/>
- </record>
-
-</data>
+ <!-- Demo Cases -->
+
+ <record model="crm.case">
+ <field name="name">Think about Tiny ERP</field>
+ <field name="priority">3</field>
+ <field name="description">Fabien think about a new EC website
+ Send them a price.
+ </field>
+ <field name="section_id" ref="section_sale"/>
+ <field eval="categ4" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_asus"/>
+ <field name="som" ref="base.som_normal"/>
+ <field eval="30000" name="planned_revenue"/>
+ <field eval="0.85" name="probability"/>
+ <field eval="time.strftime('%Y-%m-01')" name="date"/>
+ <field eval="time.strftime('%Y-%m-24')" name="date_deadline"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ </record>
+
+ <record id="case1" model="crm.case">
+ <field name="name">Need a new eCommerce Website</field>
+ <field name="priority">4</field>
+ <field name="description">Fabien think about a new EC website
+ Send them a price.
+ </field>
+ <field name="section_id" ref="section_sale"/>
+ <field eval="categ4" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_agrolait"/>
+ <field name="som" ref="base.som_happy"/>
+ <field eval="3000" name="planned_revenue"/>
+ <field eval="0.85" name="probability"/>
+ <field eval="time.strftime('%Y-%m-10')" name="date"/>
+ <field eval="time.strftime('%Y-%m-20')" name="date_deadline"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.users" name="user_id" search="[('login','=','demo')]"/>
+ </record>
+ <function model="crm.case" name="case_open">
+ <value eval="[ref('case1')]" model="crm.case"/>
+ </function>
+ <function model="crm.case" name="case_log">
+ <value eval="[ref('case1')]" model="crm.case"/>
+ </function>
+
+ <record id="case2" model="crm.case">
+ <field name="name">Hdd Crashed unexpectedly</field>
+ <field name="priority">3</field>
+ <field name="description">HDD Crashed
+ Linux turned it readonly.
+ The CPU Cooler is down.
+ </field>
+ <field name="section_id" ref="section_support"/>
+ <field eval="categ1" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_sednacom"/>
+ <field name="som" ref="base.som_unhappy"/>
+ <field eval="time.strftime('%Y-%m-03')" name="date"/>
+ <field eval="time.strftime('%Y-%m-10')" name="date_deadline"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ </record>
+
+ <record id="case3" model="crm.case">
+ <field name="name">Need a new eCommerce Website</field>
+ <field name="priority">3</field>
+ <field name="description">Fabien think about a new EC website
+ Send them a price.
+ </field>
+ <field name="section_id" ref="section_sale"/>
+ <field eval="categ4" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_thymbra"/>
+ <field name="som" ref="base.som_very_happy"/>
+ <field eval="2345" name="planned_revenue"/>
+ <field eval="0.60" name="probability"/>
+ <field eval="time.strftime('%Y-%m-18')" name="date"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.users" name="user_id" search="[('login','=','demo')]"/>
+ </record>
+ <function model="crm.case" name="case_open">
+ <value eval="[ref('case3')]" model="crm.case"/>
+ </function>
+ <function model="crm.case" name="case_log">
+ <value eval="[ref('case3')]" model="crm.case"/>
+ </function>
+
+ <record id="case4" model="crm.case">
+ <field name="name">Need a new eCommerce Website</field>
+ <field name="priority">3</field>
+ <field name="description">Fabien think about a new EC website
+ Send them a price.
+ </field>
+ <field name="section_id" ref="section_sale"/>
+ <field eval="categ4" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_desertic_hispafuentes"/>
+ <field name="som" ref="base.som_happy"/>
+ <field eval="1000" name="planned_revenue"/>
+ <field eval="79" name="planned_cost"/>
+ <field eval="0.30" name="probability"/>
+ <field eval="time.strftime('%Y-%m-05')" name="date"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.users" name="user_id" search="[('login','=','demo')]"/>
+ </record>
+ <function model="crm.case" name="case_open">
+ <value eval="[ref('case4')]" model="crm.case"/>
+ </function>
+ <function model="crm.case" name="case_log">
+ <value eval="[ref('case4')]" model="crm.case"/>
+ </function>
+
+ <record id="case5" model="crm.case">
+ <field name="name">Bug in program</field>
+ <field name="priority">3</field>
+ <field name="description">There is a bug in the program</field>
+ <field name="section_id" ref="section_support"/>
+ <field eval="categ4" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_asus"/>
+ <field name="som" ref="base.som_normal"/>
+ <field eval="8000" name="planned_revenue"/>
+ <field eval="0.30" name="probability"/>
+ <field eval="time.strftime('%Y-%m-08')" name="date"/>
+ <field eval="time.strftime('%Y-%m-28')" name="date_deadline"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.users" name="user_id" search="[('login','=','root')]"/>
+ </record>
+ <function model="crm.case" name="case_open">
+ <value eval="[ref('case5')]" model="crm.case"/>
+ </function>
+
+ <record id="case6" model="crm.case">
+ <field name="name">Server is down</field>
+ <field name="priority">3</field>
+ <field name="description">The web server is down</field>
+ <field name="section_id" ref="section_support"/>
+ <field eval="categ4" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_3"/>
+ <field name="som" ref="base.som_normal"/>
+ <field eval="4200" name="planned_revenue"/>
+ <field eval="0.90" name="probability"/>
+ <field eval="time.strftime('%Y-%m-03')" name="date"/>
+ <field eval="time.strftime('%Y-%m-25')" name="date_deadline"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.users" name="user_id" search="[('login','=','demo')]"/>
+ </record>
+ <function model="crm.case" name="case_open">
+ <value eval="[ref('case6')]" model="crm.case"/>
+ </function>
+ <function model="crm.case" name="case_log">
+ <value eval="[ref('case6')]" model="crm.case"/>
+ </function>
+ <record id="case6" model="crm.case">
+ <field name="description">Have been rebooted</field>
+ </record>
+ <function model="crm.case" name="case_pending">
+ <value eval="[ref('case6')]" model="crm.case"/>
+ </function>
+
+ <record id="case7" model="crm.case">
+ <field name="name">Disk failure</field>
+ <field name="priority">2</field>
+ <field name="description">The new disk doesn't work</field>
+ <field name="section_id" ref="section_purchase"/>
+ <field eval="categ4" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_maxtor"/>
+ <field name="som" ref="base.som_normal"/>
+ <field eval="2000" name="planned_revenue"/>
+ <field eval="0.30" name="probability"/>
+ <field eval="time.strftime('%Y-%m-06')" name="date"/>
+ <field eval="time.strftime('%Y-%m-18')" name="date_deadline"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.users" name="user_id" search="[('login','=','root')]"/>
+ </record>
+ <function model="crm.case" name="case_open">
+ <value eval="[ref('case7')]" model="crm.case"/>
+ </function>
+ <function model="crm.case" name="case_log">
+ <value eval="[ref('case7')]" model="crm.case"/>
+ </function>
+
+ <record id="case8" model="crm.case">
+ <field name="name">Missing hardware</field>
+ <field name="priority">3</field>
+ <field name="description">Missing some hardwares in the packing</field>
+ <field name="section_id" ref="section_support"/>
+ <field eval="categ4" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_seagate"/>
+ <field name="som" ref="base.som_normal"/>
+ <field eval="2230" name="planned_revenue"/>
+ <field eval="0.80" name="probability"/>
+ <field eval="time.strftime('%Y-%m-02')" name="date"/>
+ <field eval="time.strftime('%Y-%m-14')" name="date_deadline"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.users" name="user_id" search="[('login','=','demo')]"/>
+ </record>
+ <function model="crm.case" name="case_open">
+ <value eval="[ref('case8')]" model="crm.case"/>
+ </function>
+ <function model="crm.case" name="case_log">
+ <value eval="[ref('case8')]" model="crm.case"/>
+ </function>
+
+ <record id="case9" model="crm.case">
+ <field name="name">Need a new eCommerce Website</field>
+ <field name="priority">4</field>
+ <field name="description">Fabien think about a new EC website
+ Send them a price.
+ </field>
+ <field name="section_id" ref="section_sale"/>
+ <field eval="categ4" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_9"/>
+ <field name="som" ref="base.som_happy"/>
+ <field eval="1000" name="planned_revenue"/>
+ <field eval="0.40" name="probability"/>
+ <field eval="time.strftime('%Y-%m-06')" name="date"/>
+ <field eval="time.strftime('%Y-%m-24')" name="date_deadline"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.users" name="user_id" search="[('login','=','root')]"/>
+ </record>
+ <function model="crm.case" name="case_open">
+ <value eval="[ref('case9')]" model="crm.case"/>
+ </function>
+ <function model="crm.case" name="case_log">
+ <value eval="[ref('case9')]" model="crm.case"/>
+ </function>
+
+ <record id="case10" model="crm.case">
+ <field name="name">Need a new module</field>
+ <field name="priority">3</field>
+ <field name="description">Need a new module</field>
+ <field name="section_id" ref="section_sale"/>
+ <field eval="categ5" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_11"/>
+ <field name="som" ref="base.som_unhappy"/>
+ <field eval="3100" name="planned_revenue"/>
+ <field eval="790" name="planned_cost"/>
+ <field eval="0.90" name="probability"/>
+ <field eval="time.strftime('%Y-%m-02')" name="date"/>
+ <field eval="time.strftime('%Y-%m-12')" name="date_deadline"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.users" name="user_id" search="[('login','=','demo')]"/>
+ </record>
+ <function model="crm.case" name="case_open">
+ <value eval="[ref('case10')]" model="crm.case"/>
+ </function>
+ <function model="crm.case" name="case_log">
+ <value eval="[ref('case10')]" model="crm.case"/>
+ </function>
+ <record id="case10" model="crm.case">
+ <field name="description">Module delivries</field>
+ </record>
+ <function model="crm.case" name="case_close">
+ <value eval="[ref('case10')]" model="crm.case"/>
+ </function>
+
+ <record id="case11" model="crm.case">
+ <field name="name">Need support on module</field>
+ <field name="priority">1</field>
+ <field name="description">Need some information on module ...</field>
+ <field name="section_id" ref="section_sale"/>
+ <field eval="categ4" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_10"/>
+ <field name="som" ref="base.som_happy"/>
+ <field eval="8000" name="planned_revenue"/>
+ <field eval="1234" name="planned_cost"/>
+ <field eval="0.50" name="probability"/>
+ <field eval="time.strftime('%Y-%m-18')" name="date"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.users" name="user_id" search="[('login','=','demo')]"/>
+ </record>
+ <function model="crm.case" name="case_open">
+ <value eval="[ref('case11')]" model="crm.case"/>
+ </function>
+ <function model="crm.case" name="case_log">
+ <value eval="[ref('case11')]" model="crm.case"/>
+ </function>
+
+ <record id="case12" model="crm.case">
+ <field name="name">Bad packing</field>
+ <field name="priority">2</field>
+ <field name="description">We receive bad package</field>
+ <field name="section_id" ref="section_purchase"/>
+ <field eval="categ4" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_14"/>
+ <field name="som" ref="base.som_happy"/>
+ <field eval="800" name="planned_revenue"/>
+ <field eval="0.90" name="probability"/>
+ <field eval="time.strftime('%Y-%m-25')" name="date"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.users" name="user_id" search="[('login','=','demo')]"/>
+ </record>
+ <function model="crm.case" name="case_open">
+ <value eval="[ref('case12')]" model="crm.case"/>
+ </function>
+ <function model="crm.case" name="case_log">
+ <value eval="[ref('case12')]" model="crm.case"/>
+ </function>
+
+ <record id="case13" model="crm.case">
+ <field name="name">Need quotation</field>
+ <field name="priority">3</field>
+ <field name="description">Need quotation for new development</field>
+ <field name="section_id" ref="section_support"/>
+ <field eval="categ4" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_tinyatwork"/>
+ <field name="som" ref="base.som_happy"/>
+ <field eval="300" name="planned_revenue"/>
+ <field eval="0.10" name="probability"/>
+ <field eval="time.strftime('%Y-%m-26')" name="date"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.users" name="user_id" search="[('login','=','root')]"/>
+ </record>
+ <function model="crm.case" name="case_open">
+ <value eval="[ref('case13')]" model="crm.case"/>
+ </function>
+ <function model="crm.case" name="case_log">
+ <value eval="[ref('case13')]" model="crm.case"/>
+ </function>
+ <record id="case13" model="crm.case">
+ <field name="description">Not interested</field>
+ </record>
+ <function model="crm.case" name="case_close">
+ <value eval="[ref('case13')]" model="crm.case"/>
+ </function>
+
+ <record id="case14" model="crm.case">
+ <field name="name">New server</field>
+ <field name="priority">1</field>
+ <field name="description">We need a new server</field>
+ <field name="section_id" ref="section_sale"/>
+ <field eval="categ5" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_4"/>
+ <field name="som" ref="base.som_normal"/>
+ <field eval="8000" name="planned_revenue"/>
+ <field eval="0.90" name="probability"/>
+ <field eval="time.strftime('%Y-%m-16')" name="date"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.users" name="user_id" search="[('login','=','demo')]"/>
+ </record>
+ <function model="crm.case" name="case_open">
+ <value eval="[ref('case14')]" model="crm.case"/>
+ </function>
+ <function model="crm.case" name="case_log">
+ <value eval="[ref('case14')]" model="crm.case"/>
+ </function>
+
+ <record id="case15" model="crm.case">
+ <field name="name">Formation</field>
+ <field name="priority">4</field>
+ <field name="description">Provide a formation</field>
+ <field name="section_id" ref="section_sale"/>
+ <field eval="categ4" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_5"/>
+ <field name="som" ref="base.som_normal"/>
+ <field eval="1000" name="planned_revenue"/>
+ <field eval="0.30" name="probability"/>
+ <field eval="time.strftime('%Y-%m-17')" name="date"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.users" name="user_id" search="[('login','=','root')]"/>
+ </record>
+ <function model="crm.case" name="case_open">
+ <value eval="[ref('case15')]" model="crm.case"/>
+ </function>
+ <function model="crm.case" name="case_log">
+ <value eval="[ref('case15')]" model="crm.case"/>
+ </function>
+ <record id="case15" model="crm.case">
+ <field name="description">Information sended</field>
+ </record>
+ <function model="crm.case" name="case_log">
+ <value eval="[ref('case15')]" model="crm.case"/>
+ </function>
+
+ <record id="case16" model="crm.case">
+ <field name="name">Need new specific reports</field>
+ <field name="priority">3</field>
+ <field name="description">Need some specific reports</field>
+ <field name="section_id" ref="section_support"/>
+ <field eval="categ5" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_thymbra"/>
+ <field name="som" ref="base.som_normal"/>
+ <field eval="1300" name="planned_revenue"/>
+ <field eval="79" name="planned_cost"/>
+ <field eval="0.95" name="probability"/>
+ <field eval="time.strftime('%Y-%m-13')" name="date"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.users" name="user_id" search="[('login','=','demo')]"/>
+ </record>
+ <function model="crm.case" name="case_open">
+ <value eval="[ref('case16')]" model="crm.case"/>
+ </function>
+ <function model="crm.case" name="case_log">
+ <value eval="[ref('case16')]" model="crm.case"/>
+ </function>
+
+ <record id="case17" model="crm.case">
+ <field name="name">Server down</field>
+ <field name="priority">3</field>
+ <field name="description">Server is down, doesn't answser to pingz
+ Should check if still running, and if network still up (need to be in front of the server)
+
+ Very very very high priority, as I cannot svn up/ci/st without the server
+
+ (btw : this is only demo data. no stress dear sysadmin :))
+ </field>
+ <field name="section_id" ref="section_support"/>
+ <field eval="categ1" name="categ_id"/>
+ <field name="partner_id" ref="base.res_partner_9"/>
+ <field name="som" ref="base.som_normal"/>
+ <field eval="0" name="planned_revenue"/>
+ <field eval="0" name="planned_cost"/>
+ <field eval="0" name="probability"/>
+ <field eval="time.strftime('%Y-%m-19')" name="date"/>
+ <field model="res.partner.canal" name="canal_id" search="[]"/>
+ <field model="res.users" name="user_id" search="[('login','=','demo')]"/>
+ </record>
+ <function model="crm.case" name="case_open">
+ <value eval="[ref('case17')]" model="crm.case"/>
+ </function>
+ <function model="crm.case" name="case_log">
+ <value eval="[ref('case17')]" model="crm.case"/>
+ </function>
+
+ </data>
</terp>