import mx.DateTime
from tools.translate import _
-from osv import fields
-from osv import osv
+from osv import fields
+from osv import osv
from osv import orm
from osv.orm import except_orm
import crm
class case(osv.osv):
+ """ Case """
+
_inherit = 'crm.case'
+ _description = 'case'
+
_columns = {
'date_action_last': fields.datetime('Last Action', readonly=1),
'date_action_next': fields.datetime('Next Action', readonly=1),
}
def remind_partner(self, cr, uid, ids, context={}, attach=False):
+
+ """
+ @param self: The object pointer
+ @param cr: the current row, from the database cursor,
+ @param uid: the current user’s ID for security checks,
+ @param ids: List of Remind Partner's IDs
+ @param context: A standard dictionary for contextual values
+
+ """
return self.remind_user(cr, uid, ids, context, attach,
destination=False)
- def remind_user(self, cr, uid, ids, context={}, attach=False,
- destination=True):
+ def remind_user(self, cr, uid, ids, context={}, attach=False,destination=True):
+
+ """
+ @param self: The object pointer
+ @param cr: the current row, from the database cursor,
+ @param uid: the current user’s ID for security checks,
+ @param ids: List of Remind user's IDs
+ @param context: A standard dictionary for contextual values
+
+ """
for case in self.browse(cr, uid, ids):
if not case.section_id.reply_to:
raise osv.except_osv(_('Error!'), ("Reply To is not specified in Section"))
raise osv.except_osv(_('Email!'),("Email Successfully Sent"))
else:
raise osv.except_osv(_('Email Fail!'),("Email is not sent successfully"))
- return True
+ return True
def _check(self, cr, uid, ids=False, context={}):
- '''
+ """
Function called by the scheduler to process cases for date actions
Only works on not done and cancelled cases
- '''
+
+ @param self: The object pointer
+ @param cr: the current row, from the database cursor,
+ @param uid: the current user’s ID for security checks,
+ @param context: A standard dictionary for contextual values
+ """
cr.execute('select * from crm_case \
where (date_action_last<%s or date_action_last is null) \
and (date_action_next<=%s or date_action_next is null) \
and state not in (\'cancel\',\'done\')',
(time.strftime("%Y-%m-%d %H:%M:%S"),
time.strftime('%Y-%m-%d %H:%M:%S')))
- ids2 = map(lambda x: x[0], cr.fetchall() or [])
+
+ ids2 = map(lambda x: x[0], cr.fetchall() or [])
cases = self.browse(cr, uid, ids2, context)
- return self._action(cr, uid, cases, False, context=context)
+ return self._action(cr, uid, cases, False, context=context)
- def _action(self, cr, uid, cases, state_to, scrit=None, context={}):
+ def _action(self, cr, uid, cases, state_to, scrit=None, context={}):
if not context:
context = {}
- context['state_to'] = state_to
+ context['state_to'] = state_to
rule_obj = self.pool.get('base.action.rule')
model_obj = self.pool.get('ir.model')
- model_ids = model_obj.search(cr, uid, [('model','=',self._name)])
+ model_ids = model_obj.search(cr, uid, [('model','=',self._name)])
rule_ids = rule_obj.search(cr, uid, [('name','=',model_ids[0])])
return rule_obj._action(cr, uid, rule_ids, cases, scrit=scrit, context=context)
- def format_body(self, body):
+ def format_body(self, body):
return self.pool.get('base.action.rule').format_body(body)
def format_mail(self, obj, body):
case()
class base_action_rule(osv.osv):
+ """ Base Action Rule """
_inherit = 'base.action.rule'
_description = 'Action Rules'
-
+
def do_check(self, cr, uid, action, obj, context={}):
+
+ """ @param self: The object pointer
+ @param cr: the current row, from the database cursor,
+ @param uid: the current user’s ID for security checks,
+ @param context: A standard dictionary for contextual values"""
+
ok = super(base_action_rule, self).do_check(cr, uid, action, obj, context=context)
-
+
if hasattr(obj, 'section_id'):
ok = ok and (not action.trg_section_id or action.trg_section_id.id==obj.section_id.id)
if hasattr(obj, 'categ_id'):
return ok
def do_action(self, cr, uid, action, model_obj, obj, context={}):
- res = super(base_action_rule, self).do_action(cr, uid, action, model_obj, obj, context=context)
+
+ """ @param self: The object pointer
+ @param cr: the current row, from the database cursor,
+ @param uid: the current user’s ID for security checks,
+ @param context: A standard dictionary for contextual values """
+
+ res = super(base_action_rule, self).do_action(cr, uid, action, model_obj, obj, context=context)
write = {}
-
+
if action.act_section_id:
obj.section_id = action.act_section_id
- write['section_id'] = action.act_section_id.id
-
+ write['section_id'] = action.act_section_id.id
+
if hasattr(obj, 'email_cc') and action.act_email_cc:
if '@' in (obj.email_cc or ''):
emails = obj.email_cc.split(",")
write['email_cc'] = obj.email_cc+','+obj.act_email_cc
else:
write['email_cc'] = obj.act_email_cc
-
+
model_obj.write(cr, uid, [obj.id], write, context)
emails = []
+
if hasattr(obj, 'email_from') and action.act_mail_to_partner:
emails.append(obj.email_from)
emails = filter(None, emails)
emails = list(set(emails))
self.email_send(cr, uid, obj, emails, action.act_mail_body)
return True
-
-
+
+
base_action_rule()
class base_action_rule_line(osv.osv):
+ """ Base Action Rule Line """
_inherit = 'base.action.rule.line'
+ _description = 'Base Action Rule Line'
def state_get(self, cr, uid, context={}):
- res = super(base_action_rule_line, self).state_get(cr, uid, context=context)
+
+ """@param self: The object pointer
+ @param cr: the current row, from the database cursor,
+ @param uid: the current user’s ID for security checks,
+ @param context: A standard dictionary for contextual values """
+
+ res = super(base_action_rule_line, self).state_get(cr, uid, context=context)
return res + [('escalate','Escalate')] + crm.AVAILABLE_STATES
def priority_get(self, cr, uid, context={}):
- res = super(base_action_rule_line, self).priority_get(cr, uid, context=context)
+
+ """@param self: The object pointer
+ @param cr: the current row, from the database cursor,
+ @param uid: the current user’s ID for security checks,
+ @param context: A standard dictionary for contextual values """
+
+ res = super(base_action_rule_line, self).priority_get(cr, uid, context=context)
return res + crm.AVAILABLE_PRIORITIES
-
- _columns = {
+
+ _columns = {
'trg_section_id': fields.many2one('crm.case.section', 'Section'),
'trg_max_history': fields.integer('Maximum Communication History'),
- 'trg_categ_id': fields.many2one('crm.case.categ', 'Category'),
+ 'trg_categ_id': fields.many2one('crm.case.categ', 'Category'),
'regex_history' : fields.char('Regular Expression on Case History', size=128),
- 'act_section_id': fields.many2one('crm.case.section', 'Set section to'),
+ 'act_section_id': fields.many2one('crm.case.section', 'Set section to'),
'act_categ_id': fields.many2one('crm.case.categ', 'Set Category to'),
- 'act_mail_to_partner': fields.boolean('Mail to partner',help="Check this if you want the rule to send an email to the partner."),
+ 'act_mail_to_partner': fields.boolean('Mail to partner',help="Check this \
+ if you want the rule to send an email to the partner."),
}
base_action_rule_line()