import os
import base64
import tools
-import mx.DateTime
from tools.translate import _
-from osv import fields
-from osv import osv
+from osv import fields
+from osv import osv
from osv import orm
from osv.orm import except_orm
import crm
-class case(osv.osv):
- _inherit = 'crm.case'
- _columns = {
- 'date_action_last': fields.datetime('Last Action', readonly=1),
- 'date_action_next': fields.datetime('Next Action', readonly=1),
- }
-
- def remind_partner(self, cr, uid, ids, context={}, attach=False):
- return self.remind_user(cr, uid, ids, context, attach,
- destination=False)
-
- def remind_user(self, cr, uid, ids, context={}, attach=False,
- destination=True):
- for case in self.browse(cr, uid, ids):
- if not case.section_id.reply_to:
- raise osv.except_osv(_('Error!'), ("Reply To is not specified in Section"))
- if not case.email_from:
- raise osv.except_osv(_('Error!'), ("Partner Email is not specified in Case"))
- if case.section_id.reply_to and case.email_from:
- src = case.email_from
- dest = case.section_id.reply_to
- body = ""
- body = case.email_last or case.description
- if not destination:
- src, dest = dest, src
- if body and case.user_id.signature:
- body += '\n\n%s' % (case.user_id.signature).encode('utf8')
- dest = [dest]
-
- attach_to_send = None
-
- if attach:
- attach_ids = self.pool.get('ir.attachment').search(cr, uid, [('res_model', '=', 'crm.case'), ('res_id', '=', case.id)])
- attach_to_send = self.pool.get('ir.attachment').read(cr, uid, attach_ids, ['datas_fname','datas'])
- attach_to_send = map(lambda x: (x['datas_fname'], base64.decodestring(x['datas'])), attach_to_send)
-
- # Send an email
- flag = tools.email_send(
- src,
- dest,
- "Reminder: [%s] %s" % (str(case.id), case.name, ),
- self.format_body(body),
- reply_to=case.section_id.reply_to,
- openobject_id=str(case.id),
- attach=attach_to_send
- )
- #if flag:
- # raise osv.except_osv(_('Email!'),("Email Successfully Sent"))
- #else:
- # raise osv.except_osv(_('Email Fail!'),("Email is not sent successfully"))
- return True
-
- def _check(self, cr, uid, ids=False, context={}):
- '''
- Function called by the scheduler to process cases for date actions
- Only works on not done and cancelled cases
- '''
- cr.execute('select * from crm_case \
- where (date_action_last<%s or date_action_last is null) \
- and (date_action_next<=%s or date_action_next is null) \
- and state not in (\'cancel\',\'done\')',
- (time.strftime("%Y-%m-%d %H:%M:%S"),
- time.strftime('%Y-%m-%d %H:%M:%S')))
- ids2 = map(lambda x: x[0], cr.fetchall() or [])
- cases = self.browse(cr, uid, ids2, context)
- return self._action(cr, uid, cases, False, context=context)
-
- def _action(self, cr, uid, cases, state_to, scrit=None, context={}):
- if not context:
- context = {}
- context['state_to'] = state_to
- rule_obj = self.pool.get('base.action.rule')
- model_obj = self.pool.get('ir.model')
- model_ids = model_obj.search(cr, uid, [('model','=',self._name)])
- rule_ids = rule_obj.search(cr, uid, [('name','=',model_ids[0])])
- return rule_obj._action(cr, uid, rule_ids, cases, scrit=scrit, context=context)
-
- def format_body(self, body):
- return self.pool.get('base.action.rule').format_body(body)
-
- def format_mail(self, obj, body):
- return self.pool.get('base.action.rule').format_mail(obj, body)
-case()
-
class base_action_rule(osv.osv):
+ """ Base Action Rule """
_inherit = 'base.action.rule'
_description = 'Action Rules'
+
+ _columns = {
+ 'trg_section_id': fields.many2one('crm.case.section', 'Sales Team'),
+ 'trg_max_history': fields.integer('Maximum Communication History'),
+ 'trg_categ_id': fields.many2one('crm.case.categ', 'Category'),
+ 'regex_history' : fields.char('Regular Expression on Case History', size=128),
+ 'act_section_id': fields.many2one('crm.case.section', 'Set Team to'),
+ 'act_categ_id': fields.many2one('crm.case.categ', 'Set Category to'),
+ 'act_mail_to_partner': fields.boolean('Mail to Partner', help="Check \
+this if you want the rule to send an email to the partner."),
+ }
+
- def email_send(self, cr, uid, obj, emails, body, emailfrom=tools.config.get('email_from',False), context={}):
+ def email_send(self, cr, uid, obj, emails, body, emailfrom=tools.config.get('email_from', False), context=None):
body = self.format_mail(obj, body)
if not emailfrom:
if hasattr(obj, 'user_id') and obj.user_id and obj.user_id.address_id and obj.user_id.address_id.email:
name = '[%d] %s' % (obj.id, tools.ustr(obj.name))
emailfrom = tools.ustr(emailfrom)
- if obj.section_id and obj.section_id.reply_to:
+ if hasattr(obj, 'section_id') and obj.section_id and obj.section_id.reply_to:
reply_to = obj.section_id.reply_to
else:
reply_to = emailfrom
if not emailfrom:
- raise osv.except_osv(_('Error!'),
+ raise osv.except_osv(_('Error!'),
_("No E-Mail ID Found for your Company address!"))
return tools.email_send(emailfrom, emails, name, body, reply_to=reply_to, openobject_id=str(obj.id))
- def do_check(self, cr, uid, action, obj, context={}):
+ def do_check(self, cr, uid, action, obj, context=None):
+ """ @param self: The object pointer
+ @param cr: the current row, from the database cursor,
+ @param uid: the current user’s ID for security checks,
+ @param context: A standard dictionary for contextual values"""
ok = super(base_action_rule, self).do_check(cr, uid, action, obj, context=context)
-
+
if hasattr(obj, 'section_id'):
ok = ok and (not action.trg_section_id or action.trg_section_id.id==obj.section_id.id)
if hasattr(obj, 'categ_id'):
ok = ok and (not action.trg_categ_id or action.trg_categ_id.id==obj.categ_id.id)
- if hasattr(obj, 'history_line'):
- ok = ok and (not action.trg_max_history or action.trg_max_history<=(len(obj.history_line)+1))
- reg_history = action.regex_history
- result_history = True
- if reg_history:
- ptrn = re.compile(str(reg_history))
- if obj.history_line:
- _result = ptrn.search(str(obj.history_line[0].description))
- if not _result:
- result_history = False
- regex_h = not reg_history or result_history
- ok = ok and regex_h
+
+ #Cheking for history
+ regex = action.regex_history
+ result_history = True
+ if regex:
+ res = False
+ ptrn = re.compile(str(regex))
+ for history in obj.message_ids:
+ _result = ptrn.search(str(history.name))
+ if _result:
+ res = True
+ break
+ result_history = res
+ ok = ok and (not regex or result_history)
+
+ res_count = True
+ if action.trg_max_history:
+ res_count = False
+ history_ids = filter(lambda x: x.history, obj.message_ids)
+ if len(history_ids) <= action.trg_max_history:
+ res_count = True
+ ok = ok and res_count
return ok
- def do_action(self, cr, uid, action, model_obj, obj, context={}):
- res = super(base_action_rule, self).do_action(cr, uid, action, model_obj, obj, context=context)
+ def do_action(self, cr, uid, action, model_obj, obj, context=None):
+ """ @param self: The object pointer
+ @param cr: the current row, from the database cursor,
+ @param uid: the current user’s ID for security checks,
+ @param context: A standard dictionary for contextual values """
+ res = super(base_action_rule, self).do_action(cr, uid, action, model_obj, obj, context=context)
write = {}
- if action.act_section_id:
+ if hasattr(action, 'act_section_id') and action.act_section_id:
obj.section_id = action.act_section_id
- write['section_id'] = action.act_section_id.id
-
+ write['section_id'] = action.act_section_id.id
+
if hasattr(obj, 'email_cc') and action.act_email_cc:
if '@' in (obj.email_cc or ''):
emails = obj.email_cc.split(",")
write['email_cc'] = obj.email_cc+','+obj.act_email_cc
else:
write['email_cc'] = obj.act_email_cc
-
+
+ # Put state change by rule in communication history
+ if hasattr(obj, 'state') and action.act_state:
+ model_obj._history(cr, uid, [obj], _(action.act_state))
+
model_obj.write(cr, uid, [obj.id], write, context)
emails = []
+
if hasattr(obj, 'email_from') and action.act_mail_to_partner:
emails.append(obj.email_from)
emails = filter(None, emails)
emails = list(set(emails))
self.email_send(cr, uid, obj, emails, action.act_mail_body)
return True
-
-
-base_action_rule()
-
-class base_action_rule_line(osv.osv):
- _inherit = 'base.action.rule.line'
- def state_get(self, cr, uid, context={}):
- res = super(base_action_rule_line, self).state_get(cr, uid, context=context)
- return res + [('escalate','Escalate')] + crm.AVAILABLE_STATES
- def priority_get(self, cr, uid, context={}):
- res = super(base_action_rule_line, self).priority_get(cr, uid, context=context)
+ def state_get(self, cr, uid, context=None):
+ """Gets available states for crm
+ @param self: The object pointer
+ @param cr: the current row, from the database cursor,
+ @param uid: the current user’s ID for security checks,
+ @param context: A standard dictionary for contextual values """
+ res = super(base_action_rule, self).state_get(cr, uid, context=context)
+ return res + crm.AVAILABLE_STATES
+
+ def priority_get(self, cr, uid, context=None):
+ """@param self: The object pointer
+ @param cr: the current row, from the database cursor,
+ @param uid: the current user’s ID for security checks,
+ @param context: A standard dictionary for contextual values """
+ res = super(base_action_rule, self).priority_get(cr, uid, context=context)
return res + crm.AVAILABLE_PRIORITIES
-
- _columns = {
- 'trg_section_id': fields.many2one('crm.case.section', 'Section'),
- 'trg_max_history': fields.integer('Maximum Communication History'),
- 'trg_categ_id': fields.many2one('crm.case.categ', 'Category'),
- 'regex_history' : fields.char('Regular Expression on Case History', size=128),
- 'act_section_id': fields.many2one('crm.case.section', 'Set section to'),
- 'act_categ_id': fields.many2one('crm.case.categ', 'Set Category to'),
- 'act_mail_to_partner': fields.boolean('Mail to partner',help="Check this if you want the rule to send an email to the partner."),
- }
-base_action_rule_line()
+base_action_rule()
+
+# vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: