addons/project_issue/project_issue.py

   1  #-*- coding: utf-8 -*-
   2 ##############################################################################
   3 #
   4 #    OpenERP, Open Source Management Solution
   5 #    Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
   6 #
   7 #    This program is free software: you can redistribute it and/or modify
   8 #    it under the terms of the GNU Affero General Public License as
   9 #    published by the Free Software Foundation, either version 3 of the
  10 #    License, or (at your option) any later version.
  11 #
  12 #    This program is distributed in the hope that it will be useful,
  13 #    but WITHOUT ANY WARRANTY; without even the implied warranty of
  14 #    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
  15 #    GNU Affero General Public License for more details.
  16 #
  17 #    You should have received a copy of the GNU Affero General Public License
  18 #    along with this program.  If not, see <http://www.gnu.org/licenses/>.
  19 #
  20 ##############################################################################
  21
  22 from crm import crm
  23 from datetime import datetime
  24 from osv import fields,osv
  25 from tools.translate import _
  26 import binascii
  27 import time
  28 import tools
  29 from crm import wizard
  30
  31 wizard.mail_compose_message.SUPPORTED_MODELS.append('project.issue')
  32
  33 class project_issue_version(osv.osv):
  34     _name = "project.issue.version"
  35     _order = "name desc"
  36     _columns = {
  37         'name': fields.char('Version Number', size=32, required=True),
  38         'active': fields.boolean('Active', required=False),
  39     }
  40     _defaults = {
  41         'active': 1,
  42     }
  43 project_issue_version()
  44
  45 class project_issue(crm.crm_case, osv.osv):
  46     _name = "project.issue"
  47     _description = "Project Issue"
  48     _order = "priority, create_date desc"
  49     _inherit = ['mail.thread']
  50
  51     def write(self, cr, uid, ids, vals, context=None):
  52         #Update last action date everytime the user change the stage, the state or send a new email
  53         logged_fields = ['type_id', 'state', 'message_ids']
  54         if any([field in vals for field in logged_fields]):
  55             vals['date_action_last'] = time.strftime('%Y-%m-%d %H:%M:%S')
  56         return super(project_issue, self).write(cr, uid, ids, vals, context)
  57
  58     def case_open(self, cr, uid, ids, *args):
  59         """
  60         @param self: The object pointer
  61         @param cr: the current row, from the database cursor,
  62         @param uid: the current user’s ID for security checks,
  63         @param ids: List of case's Ids
  64         @param *args: Give Tuple Value
  65         """
  66
  67         res = super(project_issue, self).case_open(cr, uid, ids, *args)
  68         self.write(cr, uid, ids, {'date_open': time.strftime('%Y-%m-%d %H:%M:%S'), 'user_id' : uid})
  69         for (id, name) in self.name_get(cr, uid, ids):
  70             message = _("Issue '%s' has been opened.") % name
  71             self.log(cr, uid, id, message)
  72         return res
  73
  74     def case_close(self, cr, uid, ids, *args):
  75         """
  76         @param self: The object pointer
  77         @param cr: the current row, from the database cursor,
  78         @param uid: the current user’s ID for security checks,
  79         @param ids: List of case's Ids
  80         @param *args: Give Tuple Value
  81         """
  82
  83         res = super(project_issue, self).case_close(cr, uid, ids, *args)
  84         for (id, name) in self.name_get(cr, uid, ids):
  85             message = _("Issue '%s' has been closed.") % name
  86             self.log(cr, uid, id, message)
  87         return res
  88
  89     def _compute_day(self, cr, uid, ids, fields, args, context=None):
  90         """
  91         @param cr: the current row, from the database cursor,
  92         @param uid: the current user’s ID for security checks,
  93         @param ids: List of Openday’s IDs
  94         @return: difference between current date and log date
  95         @param context: A standard dictionary for contextual values
  96         """
  97         cal_obj = self.pool.get('resource.calendar')
  98         res_obj = self.pool.get('resource.resource')
  99
 100         res = {}
 101         for issue in self.browse(cr, uid, ids, context=context):
 102             res[issue.id] = {}
 103             for field in fields:
 104                 duration = 0
 105                 ans = False
 106                 hours = 0
 107
 108                 date_create = datetime.strptime(issue.create_date, "%Y-%m-%d %H:%M:%S")
 109                 if field in ['working_hours_open','day_open']:
 110                     if issue.date_open:
 111                         date_open = datetime.strptime(issue.date_open, "%Y-%m-%d %H:%M:%S")
 112                         ans = date_open - date_create
 113                         date_until = issue.date_open
 114                         #Calculating no. of working hours to open the issue
 115                         hours = cal_obj.interval_hours_get(cr, uid, issue.project_id.resource_calendar_id.id,
 116                                                            date_create,
 117                                                            date_open)
 118                 elif field in ['working_hours_close','day_close']:
 119                     if issue.date_closed:
 120                         date_close = datetime.strptime(issue.date_closed, "%Y-%m-%d %H:%M:%S")
 121                         date_until = issue.date_closed
 122                         ans = date_close - date_create
 123                         #Calculating no. of working hours to close the issue
 124                         hours = cal_obj.interval_hours_get(cr, uid, issue.project_id.resource_calendar_id.id,
 125                                date_create,
 126                                date_close)
 127                 elif field in ['days_since_creation']:
 128                     if issue.create_date:
 129                         days_since_creation = datetime.today() - datetime.strptime(issue.create_date, "%Y-%m-%d %H:%M:%S")
 130                         res[issue.id][field] = days_since_creation.days
 131                     continue
 132
 133                 elif field in ['inactivity_days']:
 134                     res[issue.id][field] = 0
 135                     if issue.date_action_last:
 136                         inactive_days = datetime.today() - datetime.strptime(issue.date_action_last, '%Y-%m-%d %H:%M:%S')
 137                         res[issue.id][field] = inactive_days.days
 138                     continue
 139                 if ans:
 140                     resource_id = False
 141                     if issue.user_id:
 142                         resource_ids = res_obj.search(cr, uid, [('user_id','=',issue.user_id.id)])
 143                         if resource_ids and len(resource_ids):
 144                             resource_id = resource_ids[0]
 145                     duration = float(ans.days)
 146                     if issue.project_id and issue.project_id.resource_calendar_id:
 147                         duration = float(ans.days) * 24
 148
 149                         new_dates = cal_obj.interval_min_get(cr, uid,
 150                                                              issue.project_id.resource_calendar_id.id,
 151                                                              date_create,
 152                                                              duration, resource=resource_id)
 153                         no_days = []
 154                         date_until = datetime.strptime(date_until, '%Y-%m-%d %H:%M:%S')
 155                         for in_time, out_time in new_dates:
 156                             if in_time.date not in no_days:
 157                                 no_days.append(in_time.date)
 158                             if out_time > date_until:
 159                                 break
 160                         duration = len(no_days)
 161
 162                 if field in ['working_hours_open','working_hours_close']:
 163                     res[issue.id][field] = hours
 164                 else:
 165                     res[issue.id][field] = abs(float(duration))
 166
 167         return res
 168
 169     def _get_issue_task(self, cr, uid, ids, context=None):
 170         issues = []
 171         issue_pool = self.pool.get('project.issue')
 172         for task in self.pool.get('project.task').browse(cr, uid, ids, context=context):
 173             issues += issue_pool.search(cr, uid, [('task_id','=',task.id)])
 174         return issues
 175
 176     def _get_issue_work(self, cr, uid, ids, context=None):
 177         issues = []
 178         issue_pool = self.pool.get('project.issue')
 179         for work in self.pool.get('project.task.work').browse(cr, uid, ids, context=context):
 180             if work.task_id:
 181                 issues += issue_pool.search(cr, uid, [('task_id','=',work.task_id.id)])
 182         return issues
 183
 184     def _hours_get(self, cr, uid, ids, field_names, args, context=None):
 185         task_pool = self.pool.get('project.task')
 186         res = {}
 187         for issue in self.browse(cr, uid, ids, context=context):
 188             progress = 0.0
 189             if issue.task_id:
 190                 progress = task_pool._hours_get(cr, uid, [issue.task_id.id], field_names, args, context=context)[issue.task_id.id]['progress']
 191             res[issue.id] = {'progress' : progress}
 192         return res
 193
 194     _columns = {
 195         'id': fields.integer('ID', readonly=True),
 196         'name': fields.char('Issue', size=128, required=True),
 197         'active': fields.boolean('Active', required=False),
 198         'create_date': fields.datetime('Creation Date', readonly=True,select=True),
 199         'write_date': fields.datetime('Update Date', readonly=True),
 200         'days_since_creation': fields.function(_compute_day, string='Days since creation date', \
 201                                                multi='compute_day', type="integer", help="Difference in days between creation date and current date"),
 202         'date_deadline': fields.date('Deadline'),
 203         'section_id': fields.many2one('crm.case.section', 'Sales Team', \
 204                         select=True, help='Sales team to which Case belongs to.\
 205                              Define Responsible user and Email account for mail gateway.'),
 206         'partner_id': fields.many2one('res.partner', 'Partner', select=1),
 207         'partner_address_id': fields.many2one('res.partner.address', 'Partner Contact', \
 208                                  domain="[('partner_id','=',partner_id)]"),
 209         'company_id': fields.many2one('res.company', 'Company'),
 210         'description': fields.text('Description'),
 211         'state': fields.selection([('draft', 'New'), ('open', 'In Progress'), ('cancel', 'Cancelled'), ('done', 'Done'),('pending', 'Pending'), ], 'State', size=16, readonly=True,
 212                                   help='The state is set to \'Draft\', when a case is created.\
 213                                   \nIf the case is in progress the state is set to \'Open\'.\
 214                                   \nWhen the case is over, the state is set to \'Done\'.\
 215                                   \nIf the case needs to be reviewed then the state is set to \'Pending\'.'),
 216         'email_from': fields.char('Email', size=128, help="These people will receive email.", select=1),
 217         'email_cc': fields.char('Watchers Emails', size=256, help="These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma"),
 218         'date_open': fields.datetime('Opened', readonly=True,select=True),
 219         # Project Issue fields
 220         'date_closed': fields.datetime('Closed', readonly=True,select=True),
 221         'date': fields.datetime('Date'),
 222         'channel_id': fields.many2one('crm.case.channel', 'Channel', help="Communication channel."),
 223         'categ_id': fields.many2one('crm.case.categ', 'Category', domain="[('object_id.model', '=', 'crm.project.bug')]"),
 224         'priority': fields.selection(crm.AVAILABLE_PRIORITIES, 'Priority'),
 225         'version_id': fields.many2one('project.issue.version', 'Version'),
 226         'type_id': fields.many2one ('project.task.type', 'Stages', domain="[('project_ids', '=', project_id)]"),
 227         'project_id':fields.many2one('project.project', 'Project'),
 228         'duration': fields.float('Duration'),
 229         'task_id': fields.many2one('project.task', 'Task', domain="[('project_id','=',project_id)]"),
 230         'day_open': fields.function(_compute_day, string='Days to Open', \
 231                                 multi='compute_day', type="float", store=True),
 232         'day_close': fields.function(_compute_day, string='Days to Close', \
 233                                 multi='compute_day', type="float", store=True),
 234         'user_id': fields.many2one('res.users', 'Assigned to', required=False, select=1),
 235         'working_hours_open': fields.function(_compute_day, string='Working Hours to Open the Issue', \
 236                                 multi='compute_day', type="float", store=True),
 237         'working_hours_close': fields.function(_compute_day, string='Working Hours to Close the Issue', \
 238                                 multi='compute_day', type="float", store=True),
 239         'inactivity_days': fields.function(_compute_day, string='Days since last action', \
 240                                 multi='compute_day', type="integer", help="Difference in days between last action and current date"),
 241         'color': fields.integer('Color Index'),
 242         'user_email': fields.related('user_id', 'user_email', type='char', string='User Email', readonly=True),
 243         'message_ids': fields.one2many('mail.message', 'res_id', 'Messages', domain=[('model','=',_name)]),
 244         'date_action_last': fields.datetime('Last Action', readonly=1),
 245         'date_action_next': fields.datetime('Next Action', readonly=1),
 246         'progress': fields.function(_hours_get, string='Progress (%)', multi='hours', group_operator="avg", help="Computed as: Time Spent / Total Time.",
 247             store = {
 248                 'project.issue': (lambda self, cr, uid, ids, c={}: ids, ['task_id'], 10),
 249                 'project.task': (_get_issue_task, ['progress'], 10),
 250                 'project.task.work': (_get_issue_work, ['hours'], 10),
 251             }),
 252     }
 253
 254     def _get_project(self, cr, uid, context=None):
 255         user = self.pool.get('res.users').browse(cr, uid, uid, context=context)
 256         if user.context_project_id:
 257             return user.context_project_id.id
 258         return False
 259
 260     def on_change_project(self, cr, uid, ids, project_id, context=None):
 261         return {}
 262
 263
 264     _defaults = {
 265         'active': 1,
 266         'partner_id': crm.crm_case._get_default_partner,
 267         'partner_address_id': crm.crm_case._get_default_partner_address,
 268         'email_from': crm.crm_case._get_default_email,
 269         'state': 'draft',
 270         'section_id': crm.crm_case._get_section,
 271         'company_id': lambda s, cr, uid, c: s.pool.get('res.company')._company_default_get(cr, uid, 'crm.helpdesk', context=c),
 272         'priority': crm.AVAILABLE_PRIORITIES[2][0],
 273         'project_id':_get_project,
 274         'categ_id' : lambda *a: False,
 275          }
 276
 277     def set_priority(self, cr, uid, ids, priority):
 278         """Set lead priority
 279         """
 280         return self.write(cr, uid, ids, {'priority' : priority})
 281
 282     def set_high_priority(self, cr, uid, ids, *args):
 283         """Set lead priority to high
 284         """
 285         return self.set_priority(cr, uid, ids, '1')
 286
 287     def set_normal_priority(self, cr, uid, ids, *args):
 288         """Set lead priority to normal
 289         """
 290         return self.set_priority(cr, uid, ids, '3')
 291
 292     def convert_issue_task(self, cr, uid, ids, context=None):
 293         case_obj = self.pool.get('project.issue')
 294         data_obj = self.pool.get('ir.model.data')
 295         task_obj = self.pool.get('project.task')
 296
 297
 298         if context is None:
 299             context = {}
 300
 301         result = data_obj._get_id(cr, uid, 'project', 'view_task_search_form')
 302         res = data_obj.read(cr, uid, result, ['res_id'])
 303         id2 = data_obj._get_id(cr, uid, 'project', 'view_task_form2')
 304         id3 = data_obj._get_id(cr, uid, 'project', 'view_task_tree2')
 305         if id2:
 306             id2 = data_obj.browse(cr, uid, id2, context=context).res_id
 307         if id3:
 308             id3 = data_obj.browse(cr, uid, id3, context=context).res_id
 309
 310         for bug in case_obj.browse(cr, uid, ids, context=context):
 311             new_task_id = task_obj.create(cr, uid, {
 312                 'name': bug.name,
 313                 'partner_id': bug.partner_id.id,
 314                 'description':bug.description,
 315                 'date_deadline': bug.date,
 316                 'project_id': bug.project_id.id,
 317                 'priority': tools.ustr(int(bug.priority) - 1),
 318                 'user_id': bug.user_id.id,
 319                 'planned_hours': 0.0,
 320             })
 321
 322             vals = {
 323                 'task_id': new_task_id,
 324                 'state':'pending'
 325             }
 326             case_obj.write(cr, uid, [bug.id], vals)
 327         return  {
 328             'name': _('Tasks'),
 329             'view_type': 'form',
 330             'view_mode': 'form,tree',
 331             'res_model': 'project.task',
 332             'res_id': int(new_task_id),
 333             'view_id': False,
 334             'views': [(id2,'form'),(id3,'tree'),(False,'calendar'),(False,'graph')],
 335             'type': 'ir.actions.act_window',
 336             'search_view_id': res['res_id'],
 337             'nodestroy': True
 338         }
 339
 340
 341     def _convert(self, cr, uid, ids, xml_id, context=None):
 342         data_obj = self.pool.get('ir.model.data')
 343         id2 = data_obj._get_id(cr, uid, 'project_issue', xml_id)
 344         categ_id = False
 345         if id2:
 346             categ_id = data_obj.browse(cr, uid, id2, context=context).res_id
 347         if categ_id:
 348             self.write(cr, uid, ids, {'categ_id': categ_id})
 349         return True
 350
 351     def convert_to_feature(self, cr, uid, ids, context=None):
 352         return self._convert(cr, uid, ids, 'feature_request_categ', context=context)
 353
 354     def convert_to_bug(self, cr, uid, ids, context=None):
 355         return self._convert(cr, uid, ids, 'bug_categ', context=context)
 356
 357     def next_type(self, cr, uid, ids, *args):
 358         for task in self.browse(cr, uid, ids):
 359             typeid = task.type_id.id
 360             types = map(lambda x:x.id, task.project_id.type_ids or [])
 361             if types:
 362                 if not typeid:
 363                     self.write(cr, uid, task.id, {'type_id': types[0]})
 364                 elif typeid and typeid in types and types.index(typeid) != len(types)-1 :
 365                     index = types.index(typeid)
 366                     self.write(cr, uid, task.id, {'type_id': types[index+1]})
 367         return True
 368
 369     def prev_type(self, cr, uid, ids, *args):
 370         for task in self.browse(cr, uid, ids):
 371             typeid = task.type_id.id
 372             types = map(lambda x:x.id, task.project_id and task.project_id.type_ids or [])
 373             if types:
 374                 if typeid and typeid in types:
 375                     index = types.index(typeid)
 376                     self.write(cr, uid, task.id, {'type_id': index and types[index-1] or False})
 377         return True
 378
 379     def onchange_task_id(self, cr, uid, ids, task_id, context=None):
 380         result = {}
 381         if not task_id:
 382             return {'value':{}}
 383         task = self.pool.get('project.task').browse(cr, uid, task_id, context=context)
 384         return {'value':{'user_id': task.user_id.id,}}
 385
 386     def case_escalate(self, cr, uid, ids, *args):
 387         """Escalates case to top level
 388         @param self: The object pointer
 389         @param cr: the current row, from the database cursor,
 390         @param uid: the current user’s ID for security checks,
 391         @param ids: List of case Ids
 392         @param *args: Tuple Value for additional Params
 393         """
 394         cases = self.browse(cr, uid, ids)
 395         for case in cases:
 396             data = {'state' : 'draft'}
 397             if case.project_id.project_escalation_id:
 398                 data['project_id'] = case.project_id.project_escalation_id.id
 399                 if case.project_id.project_escalation_id.user_id:
 400                     data['user_id'] = case.project_id.project_escalation_id.user_id.id
 401                 if case.task_id:
 402                     self.pool.get('project.task').write(cr, uid, [case.task_id.id], {'project_id': data['project_id'], 'user_id': False})
 403             else:
 404                 raise osv.except_osv(_('Warning !'), _('You cannot escalate this issue.\nThe relevant Project has not configured the Escalation Project!'))
 405             self.write(cr, uid, [case.id], data)
 406         self.message_append(cr, uid, cases, _('Escalate'))
 407         return True
 408
 409     def message_new(self, cr, uid, msg, custom_values=None, context=None):
 410         """Automatically called when new email message arrives"""
 411         if context is None:
 412             context = {}
 413         subject = msg.get('subject') or _('No Title')
 414         body = msg.get('body_text')
 415         msg_from = msg.get('from')
 416         priority = msg.get('priority')
 417         vals = {
 418             'name': subject,
 419             'email_from': msg_from,
 420             'email_cc': msg.get('cc'),
 421             'description': body,
 422             'user_id': False,
 423         }
 424         if priority:
 425             vals['priority'] = priority
 426         vals.update(self.message_partner_by_email(cr, uid, msg_from))
 427         context.update({'state_to' : 'draft'})
 428
 429         if custom_values and isinstance(custom_values, dict):
 430             vals.update(custom_values)
 431
 432         res_id = self.create(cr, uid, vals, context)
 433         self.message_append_dict(cr, uid, [res_id], msg, context=context)
 434         self.convert_to_bug(cr, uid, [res_id], context=context)
 435         return res_id
 436
 437     def message_update(self, cr, uid, ids, msg, vals=None, default_act='pending', context=None):
 438
 439         if vals is None:
 440             vals = {}
 441
 442         if isinstance(ids, (str, int, long)):
 443             ids = [ids]
 444
 445         vals.update({
 446             'description': msg['body_text']
 447         })
 448         if msg.get('priority', False):
 449             vals['priority'] = msg.get('priority')
 450
 451         maps = {
 452             'cost': 'planned_cost',
 453             'revenue': 'planned_revenue',
 454             'probability': 'probability'
 455         }
 456
 457         # Reassign the 'open' state to the case if this one is in pending or done
 458         for record in self.browse(cr, uid, ids, context=context):
 459             if record.state in ('pending', 'done'):
 460                 record.write({'state' : 'open'})
 461
 462         vls = { }
 463         for line in msg['body_text'].split('\n'):
 464             line = line.strip()
 465             res = tools.misc.command_re.match(line)
 466             if res and maps.get(res.group(1).lower(), False):
 467                 key = maps.get(res.group(1).lower())
 468                 vls[key] = res.group(2).lower()
 469
 470         vals.update(vls)
 471         res = self.write(cr, uid, ids, vals)
 472         self.message_append_dict(cr, uid, ids, msg, context=context)
 473         return res
 474
 475     def copy(self, cr, uid, id, default=None, context=None):
 476         issue = self.read(cr, uid, id, ['name'], context=context)
 477         if not default:
 478             default = {}
 479         default = default.copy()
 480         default['name'] = issue['name'] + _(' (copy)')
 481         return super(project_issue, self).copy(cr, uid, id, default=default,
 482                 context=context)
 483
 484 project_issue()
 485
 486 class project(osv.osv):
 487     _inherit = "project.project"
 488     _columns = {
 489         'project_escalation_id' : fields.many2one('project.project','Project Escalation', help='If any issue is escalated from the current Project, it will be listed under the project selected here.', states={'close':[('readonly',True)], 'cancelled':[('readonly',True)]}),
 490         'reply_to' : fields.char('Reply-To Email Address', size=256)
 491     }
 492
 493     def _check_escalation(self, cr, uid, ids, context=None):
 494          project_obj = self.browse(cr, uid, ids[0], context=context)
 495          if project_obj.project_escalation_id:
 496              if project_obj.project_escalation_id.id == project_obj.id:
 497                  return False
 498          return True
 499
 500     _constraints = [
 501         (_check_escalation, 'Error! You cannot assign escalation to the same project!', ['project_escalation_id'])
 502     ]
 503 project()
 504
 505 # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: