2 ##############################################################################
4 # OpenERP, Open Source Management Solution
5 # Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
7 # This program is free software: you can redistribute it and/or modify
8 # it under the terms of the GNU Affero General Public License as
9 # published by the Free Software Foundation, either version 3 of the
10 # License, or (at your option) any later version.
12 # This program is distributed in the hope that it will be useful,
13 # but WITHOUT ANY WARRANTY; without even the implied warranty of
14 # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
15 # GNU Affero General Public License for more details.
17 # You should have received a copy of the GNU Affero General Public License
18 # along with this program. If not, see <http://www.gnu.org/licenses/>.
20 ##############################################################################
23 from datetime import datetime
24 from osv import fields,osv
25 from tools.translate import _
29 from crm import wizard
31 wizard.mail_compose_message.SUPPORTED_MODELS.append('project.issue')
33 class project_issue_version(osv.osv):
34 _name = "project.issue.version"
37 'name': fields.char('Version Number', size=32, required=True),
38 'active': fields.boolean('Active', required=False),
43 project_issue_version()
45 class project_issue(crm.crm_case, osv.osv):
46 _name = "project.issue"
47 _description = "Project Issue"
48 _order = "priority, create_date desc"
49 _inherit = ['mail.thread']
51 def write(self, cr, uid, ids, vals, context=None):
52 #Update last action date everytime the user change the stage, the state or send a new email
53 logged_fields = ['type_id', 'state', 'message_ids']
54 if any([field in vals for field in logged_fields]):
55 vals['date_action_last'] = time.strftime('%Y-%m-%d %H:%M:%S')
56 return super(project_issue, self).write(cr, uid, ids, vals, context)
58 def case_open(self, cr, uid, ids, *args):
60 @param self: The object pointer
61 @param cr: the current row, from the database cursor,
62 @param uid: the current user’s ID for security checks,
63 @param ids: List of case's Ids
64 @param *args: Give Tuple Value
67 res = super(project_issue, self).case_open(cr, uid, ids, *args)
68 self.write(cr, uid, ids, {'date_open': time.strftime('%Y-%m-%d %H:%M:%S'), 'user_id' : uid})
69 for (id, name) in self.name_get(cr, uid, ids):
70 message = _("Issue '%s' has been opened.") % name
71 self.log(cr, uid, id, message)
74 def case_close(self, cr, uid, ids, *args):
76 @param self: The object pointer
77 @param cr: the current row, from the database cursor,
78 @param uid: the current user’s ID for security checks,
79 @param ids: List of case's Ids
80 @param *args: Give Tuple Value
83 res = super(project_issue, self).case_close(cr, uid, ids, *args)
84 for (id, name) in self.name_get(cr, uid, ids):
85 message = _("Issue '%s' has been closed.") % name
86 self.log(cr, uid, id, message)
89 def _compute_day(self, cr, uid, ids, fields, args, context=None):
91 @param cr: the current row, from the database cursor,
92 @param uid: the current user’s ID for security checks,
93 @param ids: List of Openday’s IDs
94 @return: difference between current date and log date
95 @param context: A standard dictionary for contextual values
97 cal_obj = self.pool.get('resource.calendar')
98 res_obj = self.pool.get('resource.resource')
101 for issue in self.browse(cr, uid, ids, context=context):
108 date_create = datetime.strptime(issue.create_date, "%Y-%m-%d %H:%M:%S")
109 if field in ['working_hours_open','day_open']:
111 date_open = datetime.strptime(issue.date_open, "%Y-%m-%d %H:%M:%S")
112 ans = date_open - date_create
113 date_until = issue.date_open
114 #Calculating no. of working hours to open the issue
115 hours = cal_obj.interval_hours_get(cr, uid, issue.project_id.resource_calendar_id.id,
118 elif field in ['working_hours_close','day_close']:
119 if issue.date_closed:
120 date_close = datetime.strptime(issue.date_closed, "%Y-%m-%d %H:%M:%S")
121 date_until = issue.date_closed
122 ans = date_close - date_create
123 #Calculating no. of working hours to close the issue
124 hours = cal_obj.interval_hours_get(cr, uid, issue.project_id.resource_calendar_id.id,
127 elif field in ['days_since_creation']:
128 if issue.create_date:
129 days_since_creation = datetime.today() - datetime.strptime(issue.create_date, "%Y-%m-%d %H:%M:%S")
130 res[issue.id][field] = days_since_creation.days
133 elif field in ['inactivity_days']:
134 res[issue.id][field] = 0
135 if issue.date_action_last:
136 inactive_days = datetime.today() - datetime.strptime(issue.date_action_last, '%Y-%m-%d %H:%M:%S')
137 res[issue.id][field] = inactive_days.days
142 resource_ids = res_obj.search(cr, uid, [('user_id','=',issue.user_id.id)])
143 if resource_ids and len(resource_ids):
144 resource_id = resource_ids[0]
145 duration = float(ans.days)
146 if issue.project_id and issue.project_id.resource_calendar_id:
147 duration = float(ans.days) * 24
149 new_dates = cal_obj.interval_min_get(cr, uid,
150 issue.project_id.resource_calendar_id.id,
152 duration, resource=resource_id)
154 date_until = datetime.strptime(date_until, '%Y-%m-%d %H:%M:%S')
155 for in_time, out_time in new_dates:
156 if in_time.date not in no_days:
157 no_days.append(in_time.date)
158 if out_time > date_until:
160 duration = len(no_days)
162 if field in ['working_hours_open','working_hours_close']:
163 res[issue.id][field] = hours
165 res[issue.id][field] = abs(float(duration))
169 def _get_issue_task(self, cr, uid, ids, context=None):
171 issue_pool = self.pool.get('project.issue')
172 for task in self.pool.get('project.task').browse(cr, uid, ids, context=context):
173 issues += issue_pool.search(cr, uid, [('task_id','=',task.id)])
176 def _get_issue_work(self, cr, uid, ids, context=None):
178 issue_pool = self.pool.get('project.issue')
179 for work in self.pool.get('project.task.work').browse(cr, uid, ids, context=context):
181 issues += issue_pool.search(cr, uid, [('task_id','=',work.task_id.id)])
184 def _hours_get(self, cr, uid, ids, field_names, args, context=None):
185 task_pool = self.pool.get('project.task')
187 for issue in self.browse(cr, uid, ids, context=context):
190 progress = task_pool._hours_get(cr, uid, [issue.task_id.id], field_names, args, context=context)[issue.task_id.id]['progress']
191 res[issue.id] = {'progress' : progress}
195 'id': fields.integer('ID', readonly=True),
196 'name': fields.char('Issue', size=128, required=True),
197 'active': fields.boolean('Active', required=False),
198 'create_date': fields.datetime('Creation Date', readonly=True,select=True),
199 'write_date': fields.datetime('Update Date', readonly=True),
200 'days_since_creation': fields.function(_compute_day, string='Days since creation date', \
201 multi='compute_day', type="integer", help="Difference in days between creation date and current date"),
202 'date_deadline': fields.date('Deadline'),
203 'section_id': fields.many2one('crm.case.section', 'Sales Team', \
204 select=True, help='Sales team to which Case belongs to.\
205 Define Responsible user and Email account for mail gateway.'),
206 'partner_id': fields.many2one('res.partner', 'Partner', select=1),
207 'partner_address_id': fields.many2one('res.partner.address', 'Partner Contact', \
208 domain="[('partner_id','=',partner_id)]"),
209 'company_id': fields.many2one('res.company', 'Company'),
210 'description': fields.text('Description'),
211 'state': fields.selection([('draft', 'New'), ('open', 'In Progress'), ('cancel', 'Cancelled'), ('done', 'Done'),('pending', 'Pending'), ], 'State', size=16, readonly=True,
212 help='The state is set to \'Draft\', when a case is created.\
213 \nIf the case is in progress the state is set to \'Open\'.\
214 \nWhen the case is over, the state is set to \'Done\'.\
215 \nIf the case needs to be reviewed then the state is set to \'Pending\'.'),
216 'email_from': fields.char('Email', size=128, help="These people will receive email.", select=1),
217 'email_cc': fields.char('Watchers Emails', size=256, help="These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma"),
218 'date_open': fields.datetime('Opened', readonly=True,select=True),
219 # Project Issue fields
220 'date_closed': fields.datetime('Closed', readonly=True,select=True),
221 'date': fields.datetime('Date'),
222 'channel_id': fields.many2one('crm.case.channel', 'Channel', help="Communication channel."),
223 'categ_id': fields.many2one('crm.case.categ', 'Category', domain="[('object_id.model', '=', 'crm.project.bug')]"),
224 'priority': fields.selection(crm.AVAILABLE_PRIORITIES, 'Priority', select=True),
225 'version_id': fields.many2one('project.issue.version', 'Version'),
226 'type_id': fields.many2one ('project.task.type', 'Stages', domain="[('project_ids', '=', project_id)]"),
227 'project_id':fields.many2one('project.project', 'Project'),
228 'duration': fields.float('Duration'),
229 'task_id': fields.many2one('project.task', 'Task', domain="[('project_id','=',project_id)]"),
230 'day_open': fields.function(_compute_day, string='Days to Open', \
231 multi='compute_day', type="float", store=True),
232 'day_close': fields.function(_compute_day, string='Days to Close', \
233 multi='compute_day', type="float", store=True),
234 'user_id': fields.many2one('res.users', 'Assigned to', required=False, select=1),
235 'working_hours_open': fields.function(_compute_day, string='Working Hours to Open the Issue', \
236 multi='compute_day', type="float", store=True),
237 'working_hours_close': fields.function(_compute_day, string='Working Hours to Close the Issue', \
238 multi='compute_day', type="float", store=True),
239 'inactivity_days': fields.function(_compute_day, string='Days since last action', \
240 multi='compute_day', type="integer", help="Difference in days between last action and current date"),
241 'color': fields.integer('Color Index'),
242 'user_email': fields.related('user_id', 'user_email', type='char', string='User Email', readonly=True),
243 'message_ids': fields.one2many('mail.message', 'res_id', 'Messages', domain=[('model','=',_name)]),
244 'date_action_last': fields.datetime('Last Action', readonly=1),
245 'date_action_next': fields.datetime('Next Action', readonly=1),
246 'progress': fields.function(_hours_get, string='Progress (%)', multi='hours', group_operator="avg", help="Computed as: Time Spent / Total Time.",
248 'project.issue': (lambda self, cr, uid, ids, c={}: ids, ['task_id'], 10),
249 'project.task': (_get_issue_task, ['progress'], 10),
250 'project.task.work': (_get_issue_work, ['hours'], 10),
254 def _get_project(self, cr, uid, context=None):
255 user = self.pool.get('res.users').browse(cr, uid, uid, context=context)
256 if user.context_project_id:
257 return user.context_project_id.id
260 def on_change_project(self, cr, uid, ids, project_id, context=None):
266 'partner_id': crm.crm_case._get_default_partner,
267 'partner_address_id': crm.crm_case._get_default_partner_address,
268 'email_from': crm.crm_case._get_default_email,
270 'section_id': crm.crm_case._get_section,
271 'company_id': lambda s, cr, uid, c: s.pool.get('res.company')._company_default_get(cr, uid, 'crm.helpdesk', context=c),
272 'priority': crm.AVAILABLE_PRIORITIES[2][0],
273 'project_id':_get_project,
274 'categ_id' : lambda *a: False,
277 def set_priority(self, cr, uid, ids, priority):
280 return self.write(cr, uid, ids, {'priority' : priority})
282 def set_high_priority(self, cr, uid, ids, *args):
283 """Set lead priority to high
285 return self.set_priority(cr, uid, ids, '1')
287 def set_normal_priority(self, cr, uid, ids, *args):
288 """Set lead priority to normal
290 return self.set_priority(cr, uid, ids, '3')
292 def convert_issue_task(self, cr, uid, ids, context=None):
293 case_obj = self.pool.get('project.issue')
294 data_obj = self.pool.get('ir.model.data')
295 task_obj = self.pool.get('project.task')
301 result = data_obj._get_id(cr, uid, 'project', 'view_task_search_form')
302 res = data_obj.read(cr, uid, result, ['res_id'])
303 id2 = data_obj._get_id(cr, uid, 'project', 'view_task_form2')
304 id3 = data_obj._get_id(cr, uid, 'project', 'view_task_tree2')
306 id2 = data_obj.browse(cr, uid, id2, context=context).res_id
308 id3 = data_obj.browse(cr, uid, id3, context=context).res_id
310 for bug in case_obj.browse(cr, uid, ids, context=context):
311 new_task_id = task_obj.create(cr, uid, {
313 'partner_id': bug.partner_id.id,
314 'description':bug.description,
315 'date_deadline': bug.date,
316 'project_id': bug.project_id.id,
317 # priority must be in ['0','1','2','3','4'], while bug.priority is in ['1','2','3','4','5']
318 'priority': str(int(bug.priority) - 1),
319 'user_id': bug.user_id.id,
320 'planned_hours': 0.0,
324 'task_id': new_task_id,
327 case_obj.write(cr, uid, [bug.id], vals)
332 'view_mode': 'form,tree',
333 'res_model': 'project.task',
334 'res_id': int(new_task_id),
336 'views': [(id2,'form'),(id3,'tree'),(False,'calendar'),(False,'graph')],
337 'type': 'ir.actions.act_window',
338 'search_view_id': res['res_id'],
343 def _convert(self, cr, uid, ids, xml_id, context=None):
344 data_obj = self.pool.get('ir.model.data')
345 id2 = data_obj._get_id(cr, uid, 'project_issue', xml_id)
348 categ_id = data_obj.browse(cr, uid, id2, context=context).res_id
350 self.write(cr, uid, ids, {'categ_id': categ_id})
353 def convert_to_feature(self, cr, uid, ids, context=None):
354 return self._convert(cr, uid, ids, 'feature_request_categ', context=context)
356 def convert_to_bug(self, cr, uid, ids, context=None):
357 return self._convert(cr, uid, ids, 'bug_categ', context=context)
359 def next_type(self, cr, uid, ids, *args):
360 for task in self.browse(cr, uid, ids):
361 typeid = task.type_id.id
362 types = map(lambda x:x.id, task.project_id.type_ids or [])
365 self.write(cr, uid, task.id, {'type_id': types[0]})
366 elif typeid and typeid in types and types.index(typeid) != len(types)-1 :
367 index = types.index(typeid)
368 self.write(cr, uid, task.id, {'type_id': types[index+1]})
371 def prev_type(self, cr, uid, ids, *args):
372 for task in self.browse(cr, uid, ids):
373 typeid = task.type_id.id
374 types = map(lambda x:x.id, task.project_id and task.project_id.type_ids or [])
376 if typeid and typeid in types:
377 index = types.index(typeid)
378 self.write(cr, uid, task.id, {'type_id': index and types[index-1] or False})
381 def onchange_task_id(self, cr, uid, ids, task_id, context=None):
385 task = self.pool.get('project.task').browse(cr, uid, task_id, context=context)
386 return {'value':{'user_id': task.user_id.id,}}
388 def case_escalate(self, cr, uid, ids, *args):
389 """Escalates case to top level
390 @param self: The object pointer
391 @param cr: the current row, from the database cursor,
392 @param uid: the current user’s ID for security checks,
393 @param ids: List of case Ids
394 @param *args: Tuple Value for additional Params
396 cases = self.browse(cr, uid, ids)
398 data = {'state' : 'draft'}
399 if case.project_id.project_escalation_id:
400 data['project_id'] = case.project_id.project_escalation_id.id
401 if case.project_id.project_escalation_id.user_id:
402 data['user_id'] = case.project_id.project_escalation_id.user_id.id
404 self.pool.get('project.task').write(cr, uid, [case.task_id.id], {'project_id': data['project_id'], 'user_id': False})
406 raise osv.except_osv(_('Warning !'), _('You cannot escalate this issue.\nThe relevant Project has not configured the Escalation Project!'))
407 self.write(cr, uid, [case.id], data)
408 self.message_append(cr, uid, cases, _('Escalate'))
411 def message_new(self, cr, uid, msg, custom_values=None, context=None):
412 """Automatically called when new email message arrives"""
415 subject = msg.get('subject') or _('No Title')
416 body = msg.get('body_text')
417 msg_from = msg.get('from')
418 priority = msg.get('priority')
421 'email_from': msg_from,
422 'email_cc': msg.get('cc'),
427 vals['priority'] = priority
428 vals.update(self.message_partner_by_email(cr, uid, msg_from))
429 context.update({'state_to' : 'draft'})
431 if custom_values and isinstance(custom_values, dict):
432 vals.update(custom_values)
434 res_id = self.create(cr, uid, vals, context)
435 self.message_append_dict(cr, uid, [res_id], msg, context=context)
436 self.convert_to_bug(cr, uid, [res_id], context=context)
439 def message_update(self, cr, uid, ids, msg, vals=None, default_act='pending', context=None):
444 if isinstance(ids, (str, int, long)):
448 'description': msg['body_text']
450 if msg.get('priority', False):
451 vals['priority'] = msg.get('priority')
454 'cost': 'planned_cost',
455 'revenue': 'planned_revenue',
456 'probability': 'probability'
459 # Reassign the 'open' state to the case if this one is in pending or done
460 for record in self.browse(cr, uid, ids, context=context):
461 if record.state in ('pending', 'done'):
462 record.write({'state' : 'open'})
465 for line in msg['body_text'].split('\n'):
467 res = tools.misc.command_re.match(line)
468 if res and maps.get(res.group(1).lower(), False):
469 key = maps.get(res.group(1).lower())
470 vls[key] = res.group(2).lower()
473 res = self.write(cr, uid, ids, vals)
474 self.message_append_dict(cr, uid, ids, msg, context=context)
477 def copy(self, cr, uid, id, default=None, context=None):
478 issue = self.read(cr, uid, id, ['name'], context=context)
481 default = default.copy()
482 default['name'] = issue['name'] + _(' (copy)')
483 return super(project_issue, self).copy(cr, uid, id, default=default,
488 class project(osv.osv):
489 _inherit = "project.project"
491 'project_escalation_id' : fields.many2one('project.project','Project Escalation', help='If any issue is escalated from the current Project, it will be listed under the project selected here.', states={'close':[('readonly',True)], 'cancelled':[('readonly',True)]}),
492 'reply_to' : fields.char('Reply-To Email Address', size=256)
495 def _check_escalation(self, cr, uid, ids, context=None):
496 project_obj = self.browse(cr, uid, ids[0], context=context)
497 if project_obj.project_escalation_id:
498 if project_obj.project_escalation_id.id == project_obj.id:
503 (_check_escalation, 'Error! You cannot assign escalation to the same project!', ['project_escalation_id'])
507 # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: