5 <record id="module_category_im_livechat" model="ir.module.category">
6 <field name="name">Live Support</field>
7 <field name="sequence" eval="20" />
10 <record id="group_im_livechat" model="res.groups">
11 <field name="name">User</field>
12 <field name="category_id" ref="module_category_im_livechat"/>
13 <field name="comment">The user will be able to join support channels.</field>
16 <record id="group_im_livechat_manager" model="res.groups">
17 <field name="name">Manager</field>
18 <field name="comment">The user will be able to delete support channels.</field>
19 <field name="category_id" ref="module_category_im_livechat"/>
20 <field name="implied_ids" eval="[(4, ref('im_livechat.group_im_livechat'))]"/>
21 <field name="users" eval="[(4, ref('base.user_root'))]"/>
24 <record id="message_rule_1" model="ir.rule">
25 <field name="name">Live Support Managers can read messages from live support</field>
26 <field name="model_id" ref="im.model_im_message"/>
27 <field name="groups" eval="[(6,0,[ref('im_livechat.group_im_livechat_manager')])]"/>
28 <field name="domain_force">[('session_id.channel_id', '!=', None)]</field>
29 <field name="perm_unlink" eval="0"/>
30 <field name="perm_write" eval="0"/>
31 <field name="perm_read" eval="1"/>
32 <field name="perm_create" eval="0"/>