addons/crm_helpdesk/security/ir.model.access.csv

   1 "id","name","model_id:id","group_id:id","perm_read","perm_write","perm_create","perm_unlink"
   2 "access_crm_helpdesk","crm.helpdesk","model_crm_helpdesk","crm.group_crm_manager",1,1,1,1
   3 "access_report_crm_helpdesk","report.crm.helpdesk","model_crm_helpdesk_report","crm.group_crm_user",1,1,1,1