1 <?xml version="1.0" encoding="utf-8"?>
5 <!-- Helpdesk report after Sales Services Tree View -->
7 <record id="view_report_crm_helpdesk_tree" model="ir.ui.view">
8 <field name="name">crm.helpdesk.report.tree</field>
9 <field name="model">crm.helpdesk.report</field>
10 <field name="type">tree</field>
11 <field name="arch" type="xml">
12 <tree string="Helpdesk">
15 <field name="section_id" />
16 <field name="user_id" />
17 <field name="company_id"/>
18 <field name="partner_id" />
19 <field name="date_deadline" invisible="1"/>
20 <field name="priority" invisible="1"/>
21 <field name="nbr" string="#Helpdesk" />
22 <field name="delay_close"/>
23 <field name="state" invisible="1"/>
28 <!-- Helpdesk report after Sales Services Form View -->
30 <record id="view_report_crm_helpdesk_form" model="ir.ui.view">
31 <field name="name">crm.helpdesk.report.form</field>
32 <field name="model">crm.helpdesk.report</field>
33 <field name="type">form</field>
34 <field name="arch" type="xml">
36 <field name="name" select="1"/>
37 <field name="month" select="1"/>
38 <field name="user_id" select="1"/>
39 <field name="section_id" select="1"/>
40 <field name="nbr" select="1"/>
41 <field name="delay_close"/>
42 <field name="amount_revenue"/>
43 <field name="amount_revenue_prob"/>
44 <field name="probability"/>
45 <field name="state" select="1"/>
50 <!-- Helpdesk report after Sales Services Graph View -->
52 <record id="view_report_crm_helpdesk_graph" model="ir.ui.view">
53 <field name="name">crm.helpdesk.report.graph</field>
54 <field name="model">crm.helpdesk.report</field>
55 <field name="type">graph</field>
56 <field name="arch" type="xml">
57 <graph orientation="horizontal" string="Helpdesk" type="bar">
59 <field name="nbr" operator="+"/>
60 <field group="True" name="user_id"/>
65 <!-- Helpdesk report after Sales Services Search View -->
67 <record id="view_report_crm_helpdesk_filter" model="ir.ui.view">
68 <field name="name">crm.helpdesk.report.select</field>
69 <field name="model">crm.helpdesk.report</field>
70 <field name="type">search</field>
71 <field name="arch" type="xml">
72 <search string="Search">
73 <group col="16" colspan="9">
74 <filter string="This Year" icon="terp-hr"
75 domain="[('name','=',time.localtime()[0])]"
78 <filter string="This Month" icon="terp-hr"
79 domain="[('month','=',time.strftime('%%m'))]"
82 <separator orientation="vertical" />
83 <filter string="Current" icon="terp-hr"
84 domain="[('state','in',('open','draft'))]" />
86 <filter string="Won" icon="terp-hr"
87 domain="[('state','=','done')]" />
89 <filter string="Lost" icon="terp-hr"
90 domain="[('state','=','cancel')]" />
92 <filter string="Deadline" icon="terp-hr"
93 domain="[('date_deadline','=',time.strftime('%%m/%%d/%%Y'))]" />
95 <separator orientation="vertical" />
96 <field name="section_id"
97 default="context.get('section_id', False)"
99 context="{'invisible_section': False}">
101 <filter icon="terp-crm"
102 context="{'invisible_section': False}"
103 domain="[('section_id.user_id','=',uid)]"
107 <field name="company_id" widget="selection">
108 <filter icon="terp-crm"
109 context="{'invisible_section': False}"
110 domain="[('section_id.user_id.company_id','=',uid)]"
114 <field name="user_id" widget="selection"/>
118 <!-- Helpdesk report after Sales Services Apply Group -->
120 <group expand="1" string="Group By..." colspan="4" col="8">
121 <filter string="User" icon="terp-sale"
122 domain="[]" context="{'group_by':'user_id'}"
125 <filter string="Company" icon="terp-sale"
127 context="{'group_by':'company_id'}" />
129 <filter string="Section" icon="terp-sale"
131 context="{'group_by':'section_id'}" />
133 <separator orientation="vertical" />
134 <filter string="State" icon="terp-sale"
135 domain="[]" context="{'group_by':'state'}" />
137 <filter string="Partner" icon="terp-sale"
139 context="{'group_by':'partner_id'}" />
141 <separator orientation="vertical" />
142 <filter string="Month" icon="terp-sale"
143 domain="[]" context="{'group_by':'month'}" />
145 <filter string="Year" icon="terp-sale"
146 domain="[]" context="{'group_by':'name'}" />
150 <group expand="0" string="Extended options..." colspan="4" col="5">
151 <filter icon="terp-sale"
153 domain="[('priority','=','5')]"/>
155 <filter icon="terp-sale"
157 domain="[('priority','=','4')]"/>
159 <filter icon="terp-sale"
161 domain="[('priority','=','3')]"/>
163 <filter icon="terp-sale"
165 domain="[('priority','=','2')]"/>
167 <filter icon="terp-sale"
169 domain="[('priority','=','1')]"/>
178 <!-- Helpdesk report after Sales Services Action -->
180 <record id="action_report_crm_helpdesk" model="ir.actions.act_window">
181 <field name="name">Helpdesk</field>
182 <field name="res_model">crm.helpdesk.report</field>
183 <field name="view_type">form</field>
184 <field name="view_mode">tree,graph</field>
185 <field name="view_id" ref="view_report_crm_helpdesk_tree"/>
186 <field name="search_view_id" ref="view_report_crm_helpdesk_filter"/>
189 <record model="ir.actions.act_window.view" id="action_report_crm_helpdesk_tree">
190 <field name="sequence" eval="1"/>
191 <field name="view_mode">tree</field>
192 <field name="view_id" ref="view_report_crm_helpdesk_tree"/>
193 <field name="act_window_id" ref="action_report_crm_helpdesk"/>
196 <record model="ir.actions.act_window.view" id="action_report_crm_helpdesk_graph">
197 <field name="sequence" eval="2"/>
198 <field name="view_mode">graph</field>
199 <field name="view_id" ref="view_report_crm_helpdesk_graph"/>
200 <field name="act_window_id" ref="action_report_crm_helpdesk"/>
203 <menuitem name="Helpdesk" action="action_report_crm_helpdesk"
204 groups="base.group_extended"
205 id="menu_report_crm_helpdesks_tree" parent="base.next_id_64" />