1 # Translation of OpenERP Server.
2 # This file contains the translation of the following modules:
7 "Project-Id-Version: OpenERP Server 6.0.0-rc1\n"
8 "Report-Msgid-Bugs-To: support@openerp.com\n"
9 "POT-Creation-Date: 2010-12-03 15:43:26+0000\n"
10 "PO-Revision-Date: 2010-12-03 15:43:26+0000\n"
11 "Last-Translator: <>\n"
14 "Content-Type: text/plain; charset=UTF-8\n"
15 "Content-Transfer-Encoding: \n"
18 #. module: crm_helpdesk
19 #: field:crm.helpdesk.report,delay_close:0
20 msgid "Delay to Close"
23 #. module: crm_helpdesk
24 #: field:crm.helpdesk.report,nbr:0
28 #. module: crm_helpdesk
29 #: view:crm.helpdesk:0
30 #: view:crm.helpdesk.report:0
34 #. module: crm_helpdesk
35 #: view:crm.helpdesk:0
39 #. module: crm_helpdesk
40 #: selection:crm.helpdesk.report,month:0
44 #. module: crm_helpdesk
45 #: field:crm.helpdesk,company_id:0
46 #: view:crm.helpdesk.report:0
47 #: field:crm.helpdesk.report,company_id:0
51 #. module: crm_helpdesk
52 #: field:crm.helpdesk,email_cc:0
53 msgid "Watchers Emails"
56 #. module: crm_helpdesk
57 #: selection:crm.helpdesk,priority:0
58 #: selection:crm.helpdesk.report,priority:0
62 #. module: crm_helpdesk
63 #: view:crm.helpdesk.report:0
64 #: field:crm.helpdesk.report,day:0
68 #. module: crm_helpdesk
69 #: view:crm.helpdesk:0
70 msgid "Add Internal Note"
73 #. module: crm_helpdesk
74 #: view:crm.helpdesk:0
78 #. module: crm_helpdesk
79 #: field:crm.helpdesk,message_ids:0
83 #. module: crm_helpdesk
84 #: selection:crm.helpdesk,state:0
85 #: selection:crm.helpdesk.report,state:0
89 #. module: crm_helpdesk
90 #: field:crm.helpdesk,partner_address_id:0
91 msgid "Partner Contact"
94 #. module: crm_helpdesk
95 #: model:ir.actions.act_window,name:crm_helpdesk.action_report_crm_helpdesk
96 #: model:ir.ui.menu,name:crm_helpdesk.menu_report_crm_helpdesks_tree
97 msgid "Helpdesk Analysis"
100 #. module: crm_helpdesk
101 #: view:crm.helpdesk.report:0
102 #: field:crm.helpdesk.report,date_closed:0
106 #. module: crm_helpdesk
107 #: view:crm.helpdesk.report:0
111 #. module: crm_helpdesk
112 #: field:crm.helpdesk,ref:0
116 #. module: crm_helpdesk
117 #: field:crm.helpdesk,date_action_next:0
121 #. module: crm_helpdesk
122 #: view:crm.helpdesk:0
123 msgid "Helpdesk Supports"
126 #. module: crm_helpdesk
127 #: view:crm.helpdesk:0
131 #. module: crm_helpdesk
132 #: view:crm.helpdesk:0
133 #: field:crm.helpdesk,partner_id:0
134 #: view:crm.helpdesk.report:0
135 #: field:crm.helpdesk.report,partner_id:0
139 #. module: crm_helpdesk
140 #: view:crm.helpdesk:0
144 #. module: crm_helpdesk
145 #: field:crm.helpdesk.report,section_id:0
149 #. module: crm_helpdesk
150 #: view:crm.helpdesk:0
151 #: field:crm.helpdesk,priority:0
152 #: view:crm.helpdesk.report:0
153 #: field:crm.helpdesk.report,priority:0
157 #. module: crm_helpdesk
158 #: view:crm.helpdesk:0
159 msgid "Send New Email"
162 #. module: crm_helpdesk
163 #: view:crm.helpdesk.report:0
167 #. module: crm_helpdesk
168 #: field:crm.helpdesk.report,delay_expected:0
169 msgid "Overpassed Deadline"
172 #. module: crm_helpdesk
173 #: model:ir.model,name:crm_helpdesk.model_crm_helpdesk_report
174 msgid "Helpdesk report after Sales Services"
177 #. module: crm_helpdesk
178 #: field:crm.helpdesk,email_from:0
182 #. module: crm_helpdesk
183 #: field:crm.helpdesk,canal_id:0
184 #: view:crm.helpdesk.report:0
185 #: field:crm.helpdesk.report,canal_id:0
189 #. module: crm_helpdesk
190 #: selection:crm.helpdesk,priority:0
191 #: selection:crm.helpdesk.report,priority:0
195 #. module: crm_helpdesk
196 #: view:crm.helpdesk.report:0
200 #. module: crm_helpdesk
201 #: field:crm.helpdesk,create_date:0
202 #: field:crm.helpdesk.report,create_date:0
203 msgid "Creation Date"
206 #. module: crm_helpdesk
207 #: view:crm.helpdesk:0
208 msgid "Reset to Draft"
211 #. module: crm_helpdesk
212 #: view:crm.helpdesk:0
213 #: selection:crm.helpdesk,state:0
214 #: selection:crm.helpdesk.report,state:0
218 #. module: crm_helpdesk
219 #: view:crm.helpdesk:0
220 #: field:crm.helpdesk,date_deadline:0
221 #: field:crm.helpdesk.report,date_deadline:0
225 #. module: crm_helpdesk
226 #: selection:crm.helpdesk.report,month:0
230 #. module: crm_helpdesk
231 #: model:ir.actions.act_window,name:crm_helpdesk.crm_helpdesk_categ_action
232 msgid "Helpdesk Categories"
235 #. module: crm_helpdesk
236 #: model:ir.ui.menu,name:crm_helpdesk.menu_crm_case_helpdesk-act
240 #. module: crm_helpdesk
241 #: view:crm.helpdesk:0
242 msgid "History Information"
245 #. module: crm_helpdesk
246 #: view:crm.helpdesk:0
250 #. module: crm_helpdesk
251 #: view:crm.helpdesk.report:0
255 #. module: crm_helpdesk
256 #: help:crm.helpdesk,email_cc:0
257 msgid "These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma"
260 #. module: crm_helpdesk
261 #: view:crm.helpdesk:0
265 #. module: crm_helpdesk
266 #: selection:crm.helpdesk.report,month:0
270 #. module: crm_helpdesk
271 #: view:crm.helpdesk:0
272 msgid "Communication"
275 #. module: crm_helpdesk
276 #: view:crm.helpdesk.report:0
277 #: field:crm.helpdesk.report,month:0
281 #. module: crm_helpdesk
282 #: view:crm.helpdesk:0
286 #. module: crm_helpdesk
287 #: field:crm.helpdesk,write_date:0
291 #. module: crm_helpdesk
292 #: view:crm.helpdesk:0
296 #. module: crm_helpdesk
297 #: view:crm.helpdesk.report:0
301 #. module: crm_helpdesk
302 #: field:crm.helpdesk,ref2:0
306 #. module: crm_helpdesk
307 #: field:crm.helpdesk,categ_id:0
308 #: field:crm.helpdesk.report,categ_id:0
312 #. module: crm_helpdesk
313 #: view:crm.helpdesk.report:0
317 #. module: crm_helpdesk
318 #: view:crm.helpdesk:0
319 msgid "Helpdesk Support"
322 #. module: crm_helpdesk
323 #: field:crm.helpdesk,planned_cost:0
324 #: field:crm.helpdesk.report,planned_cost:0
325 msgid "Planned Costs"
328 #. module: crm_helpdesk
329 #: model:ir.module.module,description:crm_helpdesk.module_meta_information
330 msgid "Helpdesk Management"
333 #. module: crm_helpdesk
334 #: view:crm.helpdesk:0
335 msgid "Search Helpdesk"
338 #. module: crm_helpdesk
339 #: selection:crm.helpdesk,state:0
340 #: selection:crm.helpdesk.report,state:0
344 #. module: crm_helpdesk
345 #: selection:crm.helpdesk,priority:0
346 #: selection:crm.helpdesk.report,priority:0
350 #. module: crm_helpdesk
351 #: field:crm.helpdesk,date_closed:0
352 #: selection:crm.helpdesk,state:0
353 #: selection:crm.helpdesk.report,state:0
357 #. module: crm_helpdesk
358 #: view:crm.helpdesk:0
362 #. module: crm_helpdesk
363 #: selection:crm.helpdesk.report,month:0
367 #. module: crm_helpdesk
368 #: selection:crm.helpdesk,priority:0
369 #: selection:crm.helpdesk.report,priority:0
373 #. module: crm_helpdesk
374 #: view:crm.helpdesk:0
378 #. module: crm_helpdesk
379 #: selection:crm.helpdesk.report,month:0
383 #. module: crm_helpdesk
384 #: field:crm.helpdesk,planned_revenue:0
385 msgid "Planned Revenue"
388 #. module: crm_helpdesk
389 #: field:crm.helpdesk.report,user_id:0
393 #. module: crm_helpdesk
394 #: field:crm.helpdesk,active:0
398 #. module: crm_helpdesk
399 #: model:ir.module.module,shortdesc:crm_helpdesk.module_meta_information
403 #. module: crm_helpdesk
404 #: view:crm.helpdesk.report:0
405 msgid "Extended Filters..."
408 #. module: crm_helpdesk
409 #: model:ir.actions.act_window,name:crm_helpdesk.crm_case_helpdesk_act111
410 msgid "Helpdesk Requests"
413 #. module: crm_helpdesk
414 #: view:crm.helpdesk.report:0
418 #. module: crm_helpdesk
419 #: selection:crm.helpdesk.report,month:0
423 #. module: crm_helpdesk
424 #: selection:crm.helpdesk.report,month:0
428 #. module: crm_helpdesk
429 #: help:crm.helpdesk,email_from:0
430 msgid "These people will receive email."
433 #. module: crm_helpdesk
434 #: view:crm.helpdesk:0
435 #: field:crm.helpdesk,date:0
439 #. module: crm_helpdesk
440 #: selection:crm.helpdesk.report,month:0
444 #. module: crm_helpdesk
445 #: view:crm.helpdesk:0
449 #. module: crm_helpdesk
450 #: view:crm.helpdesk:0
454 #. module: crm_helpdesk
455 #: view:crm.helpdesk:0
459 #. module: crm_helpdesk
460 #: view:crm.helpdesk:0
461 #: field:crm.helpdesk,state:0
462 #: view:crm.helpdesk.report:0
463 #: field:crm.helpdesk.report,state:0
467 #. module: crm_helpdesk
468 #: view:crm.helpdesk:0
472 #. module: crm_helpdesk
473 #: view:crm.helpdesk:0
474 msgid "Send Reminder"
477 #. module: crm_helpdesk
478 #: help:crm.helpdesk,section_id:0
479 msgid "Sales team to which Case belongs to. Define Responsible user and Email account for mail gateway."
482 #. module: crm_helpdesk
483 #: view:crm.helpdesk:0
487 #. module: crm_helpdesk
488 #: selection:crm.helpdesk.report,month:0
492 #. module: crm_helpdesk
493 #: view:crm.helpdesk:0
497 #. module: crm_helpdesk
498 #: view:crm.helpdesk:0
502 #. module: crm_helpdesk
503 #: view:crm.helpdesk:0
504 #: selection:crm.helpdesk,state:0
505 #: selection:crm.helpdesk.report,state:0
509 #. module: crm_helpdesk
510 #: view:crm.helpdesk:0
511 msgid "Helpdesk Support Tree"
514 #. module: crm_helpdesk
515 #: view:crm.helpdesk:0
516 msgid "Categorization"
519 #. module: crm_helpdesk
520 #: view:crm.helpdesk.report:0
521 #: model:ir.model,name:crm_helpdesk.model_crm_helpdesk
522 #: model:ir.ui.menu,name:crm_helpdesk.menu_config_helpdesk
526 #. module: crm_helpdesk
527 #: view:crm.helpdesk:0
528 #: field:crm.helpdesk,user_id:0
532 #. module: crm_helpdesk
533 #: view:crm.helpdesk.report:0
537 #. module: crm_helpdesk
538 #: view:crm.helpdesk:0
542 #. module: crm_helpdesk
543 #: view:crm.helpdesk:0
547 #. module: crm_helpdesk
548 #: model:ir.actions.act_window,help:crm_helpdesk.crm_helpdesk_categ_action
549 msgid "Create and manage helpdesk categories to better manage and classify your support request."
552 #. module: crm_helpdesk
553 #: field:crm.helpdesk,description:0
557 #. module: crm_helpdesk
558 #: selection:crm.helpdesk.report,month:0
562 #. module: crm_helpdesk
563 #: model:ir.actions.act_window,help:crm_helpdesk.crm_case_helpdesk_act111
564 msgid "'Helpdesk and Support' allows you to track your interventions. Select a customer, add notes and categorize interventions with partners if necessary and assign a priority level. Depending on your need, you may consider using the issues system of OpenERP to manage your support activities."
567 #. module: crm_helpdesk
568 #: field:crm.helpdesk,probability:0
569 msgid "Probability (%)"
572 #. module: crm_helpdesk
573 #: field:crm.helpdesk.report,email:0
577 #. module: crm_helpdesk
578 #: model:ir.actions.act_window,help:crm_helpdesk.action_report_crm_helpdesk
579 msgid "Have a general overview of all support requests by sorting them with specific criteria such as the processing time, number of requests answered, emails sent and costs."
582 #. module: crm_helpdesk
583 #: help:crm.helpdesk,canal_id:0
584 msgid "The channels represent the different communication modes available with the customer."
587 #. module: crm_helpdesk
588 #: help:crm.helpdesk,state:0
589 msgid "The state is set to 'Draft', when a case is created. \n"
590 "If the case is in progress the state is set to 'Open'. \n"
591 "When the case is over, the state is set to 'Done'. \n"
592 "If the case needs to be reviewed then the state is set to 'Pending'."
595 #. module: crm_helpdesk
596 #: selection:crm.helpdesk.report,month:0
600 #. module: crm_helpdesk
601 #: field:crm.helpdesk,name:0
605 #. module: crm_helpdesk
606 #: view:crm.helpdesk.report:0
610 #. module: crm_helpdesk
611 #: model:ir.ui.menu,name:crm_helpdesk.menu_help_support_main
612 msgid "Helpdesk and Support"
615 #. module: crm_helpdesk
616 #: selection:crm.helpdesk.report,month:0
620 #. module: crm_helpdesk
621 #: view:crm.helpdesk.report:0
625 #. module: crm_helpdesk
626 #: field:crm.helpdesk,id:0
630 #. module: crm_helpdesk
631 #: selection:crm.helpdesk,priority:0
632 #: selection:crm.helpdesk.report,priority:0
636 #. module: crm_helpdesk
637 #: view:crm.helpdesk:0
638 #: field:crm.helpdesk,section_id:0
639 #: view:crm.helpdesk.report:0
643 #. module: crm_helpdesk
644 #: field:crm.helpdesk,date_action_last:0
648 #. module: crm_helpdesk
649 #: view:crm.helpdesk.report:0
650 #: field:crm.helpdesk.report,name:0
654 #. module: crm_helpdesk
655 #: field:crm.helpdesk,duration:0