4 <record id="crm_helpdesk_wheretodownloadopenerp0" model="crm.helpdesk">
5 <field model="res.partner.canal" name="canal_id" search="[('name', '=', u'E-mail')]"/>
6 <field eval="1" name="active"/>
7 <field name="user_id" ref="base.user_root"/>
8 <field name="company_id" ref="base.main_company"/>
9 <field name="priority">3</field>
10 <field name="state">draft</field>
11 <field name="section_id" ref="crm.section_sales_department"/>
12 <field name="date" eval="time.strftime('%Y-%m-04 11:10:36')"/>
13 <field name="name">Download old version of OpenERP? </field>
14 <field eval=""Is there any link to download old versions of OpenERP?"" name="description"/>
17 <record id="crm_helpdesk_cannotabletoconnecttoserver0" model="crm.helpdesk">
18 <field model="res.partner.canal" name="canal_id" search="[('name', '=', u'website')]"/>
19 <field eval="1" name="active"/>
20 <field name="user_id" ref="base.user_demo"/>
21 <field name="company_id" ref="base.main_company"/>
22 <field name="priority">3</field>
23 <field name="state">draft</field>
24 <field name="section_id" ref="crm.section_sales_department"/>
25 <field name="date" eval="time.strftime('%Y-%m-12 11:12:09')"/>
26 <field name="name">Can not able to connect to Server</field>
27 <field eval=""I am not able to connect Server, Can anyone help?"" name="description"/>
30 <record id="crm_helpdesk_documentationforcrm0" model="crm.helpdesk">
31 <field model="res.partner.canal" name="canal_id" search="[('name', '=', u'phone')]"/>
32 <field eval="1" name="active"/>
33 <field name="user_id" ref="base.user_root"/>
34 <field name="company_id" ref="base.main_company"/>
35 <field name="priority">2</field>
36 <field name="state">draft</field>
37 <field name="section_id" ref="crm.section_sales_department"/>
38 <field name="date" eval="time.strftime('%Y-%m-12 11:13:10')"/>
39 <field name="name">Documentation for CRM?</field>
40 <field eval=""Can anyone give link of document for CRM"" name="description"/>
43 <record id="crm_helpdesk_howtocreateanewmodule0" model="crm.helpdesk">
44 <field model="res.partner.canal" name="canal_id" search="[('name', '=', u'E-mail')]"/>
45 <field name="partner_address_id" ref="base.res_partner_address_9"/>
46 <field eval="1" name="active"/>
47 <field name="partner_id" ref="base.res_partner_2"/>
48 <field name="user_id" ref="base.user_root"/>
49 <field name="company_id" ref="base.main_company"/>
50 <field name="priority">3</field>
51 <field name="state">draft</field>
52 <field name="date" eval="time.strftime('%Y-%m-12 11:15:17')"/>
53 <field name="name">How to create a new module</field>
54 <field eval=""How can I create new module in OpenERP?"" name="description"/>