2 Now I check claims which contain customer claim information about document
3 related problem, product related problem.
5 I start by creating new claims for Damaged product as Value Claims with priority High and specify
6 date of claim at which claim is created.
8 !record {model: crm.claim, id: crm_claim_damagedproduct0}:
9 categ_id: crm_claim.categ_claim2
10 date: '2010-04-21 20:13:00'
11 email_from: info@balmerinc.be
12 name: 'Damaged product '
13 partner_address_id: base.res_partner_address_1
14 partner_id: base.res_partner_9
16 section_id: crm.section_sales_department
19 I check that the claims is in 'draft' state.
21 !assert {model: crm.claim, id: crm_claim_damagedproduct0}:
24 I can change that stage by next button right on it
26 !python {model: crm.claim}: |
27 self.stage_next(cr, uid, [ref('crm_claim_damagedproduct0')])
29 I make this claim as Open
31 !python {model: crm.claim}: |
32 self.case_open(cr, uid, [ref('crm_claim_damagedproduct0')])