1 # -*- coding: utf-8 -*-
2 ##############################################################################
4 # OpenERP, Open Source Management Solution
5 # Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
7 # This program is free software: you can redistribute it and/or modify
8 # it under the terms of the GNU Affero General Public License as
9 # published by the Free Software Foundation, either version 3 of the
10 # License, or (at your option) any later version.
12 # This program is distributed in the hope that it will be useful,
13 # but WITHOUT ANY WARRANTY; without even the implied warranty of
14 # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
15 # GNU Affero General Public License for more details.
17 # You should have received a copy of the GNU Affero General Public License
18 # along with this program. If not, see <http://www.gnu.org/licenses/>.
20 ##############################################################################
22 from osv import fields,osv
24 from crm.report import crm_report
29 ('cancel', 'Cancelled'),
34 class crm_claim_report(osv.osv):
35 """ CRM Claim Report"""
37 _name = "crm.claim.report"
39 _description = "CRM Claim Report"
41 def _get_data(self, cr, uid, ids, field_name, arg, context={}):
43 """ @param cr: the current row, from the database cursor,
44 @param uid: the current user’s ID for security checks,
45 @param ids: List of case and section Data’s IDs
46 @param context: A standard dictionary for contextual values """
52 for case in self.browse(cr, uid, ids, context):
53 if field_name != 'avg_answers':
54 state = field_name[5:]
55 cr.execute("select count(*) from crm_opportunity where \
56 section_id =%s and state='%s'"%(case.section_id.id, state))
57 state_cases = cr.fetchone()[0]
58 perc_state = (state_cases / float(case.nbr)) * 100
60 res[case.id] = perc_state
62 model_name = self._name.split('report.')
63 if len(model_name) < 2:
66 model_name = model_name[1]
68 cr.execute("select count(*) from crm_case_log l, ir_model m \
69 where l.model_id=m.id and m.model = '%s'" , model_name)
70 logs = cr.fetchone()[0]
72 avg_ans = logs / case.nbr
73 res[case.id] = avg_ans
78 'name': fields.char('Year', size=64, required=False, readonly=True),
79 'user_id':fields.many2one('res.users', 'User', readonly=True),
80 'section_id':fields.many2one('crm.case.section', 'Section', readonly=True),
81 'nbr': fields.integer('# of Cases', readonly=True),
82 'state': fields.selection(AVAILABLE_STATES, 'State', size=16, readonly=True),
83 'avg_answers': fields.function(_get_data, string='Avg. Answers', method=True, type="integer"),
84 'perc_done': fields.function(_get_data, string='%Done', method=True, type="float"),
85 'perc_cancel': fields.function(_get_data, string='%Cancel', method=True, type="float"),
86 'month':fields.selection([('01', 'January'), ('02', 'February'), \
87 ('03', 'March'), ('04', 'April'),\
88 ('05', 'May'), ('06', 'June'), \
89 ('07', 'July'), ('08', 'August'),\
90 ('09', 'September'), ('10', 'October'),\
91 ('11', 'November'), ('12', 'December')], 'Month', readonly=True),
92 'company_id': fields.many2one('res.company', 'Company', readonly=True),
93 'create_date': fields.datetime('Create Date', readonly=True),
94 'day': fields.char('Day', size=128, readonly=True),
95 'delay_close': fields.float('Delay to close', digits=(16,2),readonly=True, group_operator="avg",help="Number of Days to close the case"),
96 'stage_id': fields.many2one ('crm.case.stage', 'Stage', \
97 domain="[('section_id','=',section_id),\
98 ('object_id.model', '=', 'crm.claim')]", readonly=True),
99 'categ_id': fields.many2one('crm.case.categ', 'Category',\
100 domain="[('section_id','=',section_id),\
101 ('object_id.model', '=', 'crm.claim')]", readonly=True),
102 'partner_id': fields.many2one('res.partner', 'Partner', readonly=True),
103 'company_id': fields.many2one('res.company', 'Company', readonly=True),
104 'priority': fields.selection(crm_report.AVAILABLE_PRIORITIES, 'Priority'),
105 'type_id': fields.many2one('crm.case.resource.type', 'Claim Type',\
106 domain="[('section_id','=',section_id),\
107 ('object_id.model', '=', 'crm.claim')]"),
112 """ Display Number of cases And Section Name
113 @param cr: the current row, from the database cursor,
116 tools.drop_view_if_exists(cr, 'crm_claim_report')
118 create or replace view crm_claim_report as (
121 to_char(c.create_date, 'YYYY') as name,
122 to_char(c.create_date, 'MM') as month,
123 to_char(c.create_date, 'YYYY-MM-DD') as day,
135 c.priority as priority,
136 c.type_id as type_id,
137 date_trunc('day',c.create_date) as create_date,
138 avg(extract('epoch' from (c.date_closed-c.create_date)))/(3600*24) as delay_close
141 group by to_char(c.create_date, 'YYYY'), to_char(c.create_date, 'MM'), \
142 c.state, c.user_id,c.section_id, c.stage_id,\
143 c.categ_id,c.partner_id,c.company_id,c.create_date,to_char(c.create_date, 'YYYY-MM-DD')
144 ,c.priority,c.type_id,c.som
149 # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: