5 <menuitem id="menu_config_claim" name="Claim"
6 groups="base.group_no_one"
7 parent="base.menu_base_config" sequence="55"/>
9 <!-- Claims categories -->
11 <record id="crm_claim_categ_action" model="ir.actions.act_window">
12 <field name="name">Claim Categories</field>
13 <field name="res_model">crm.case.categ</field>
14 <field name="view_type">form</field>
15 <field name="view_id" ref="crm.crm_case_categ_tree-view"/>
16 <field name="domain">[('object_id.model', '=', 'crm.claim')]</field>
17 <field name="context" eval="{'object_id': ref('model_crm_claim')}"/>
18 <field name="help">Create claim categories to better manage and classify your claims. Some example of claims can be: preventive action, corrective action.</field>
21 <menuitem action="crm_claim_categ_action" name="Categories"
22 id="menu_crm_case_claim-act" parent="menu_config_claim" groups="base.group_no_one"/>
26 <record id="crm_claim_stage_tree" model="ir.ui.view">
27 <field name="name">crm.claim.stage.tree</field>
28 <field name="model">crm.claim.stage</field>
29 <field name="type">tree</field>
30 <field name="arch" type="xml">
31 <tree string="Claim Stages">
32 <field name="sequence"/>
39 <record id="crm_claim_stage_form" model="ir.ui.view">
40 <field name="name">crm.claim.stage.form</field>
41 <field name="model">crm.claim.stage</field>
42 <field name="type">form</field>
43 <field name="arch" type="xml">
44 <form string="Claim Stage">
46 <field name="case_default"/>
47 <field name="sequence"/>
49 <field name="case_refused"/>
55 <record id="crm_claim_stage_act" model="ir.actions.act_window">
56 <field name="name">Claim Stages</field>
57 <field name="res_model">crm.claim.stage</field>
58 <field name="view_type">form</field>
59 <field name="view_id" ref="crm_claim_stage_tree"/>
60 <field name="help">You can create claim stages to categorize the status of every claim entered in the system. The stages define all the steps required for the resolution of a claim.</field>
65 <record model="ir.ui.view" id="crm_case_claims_tree_view">
66 <field name="name">CRM - Claims Tree</field>
67 <field name="model">crm.claim</field>
68 <field name="type">tree</field>
69 <field name="arch" type="xml">
70 <tree string="Claims" colors="blue:state=='pending' and not(date_deadline and (date_deadline < current_date));gray:state in ('close', 'cancel');red:date_deadline and (date_deadline < current_date)">
72 <field name="partner_id"/>
73 <field name="user_id"/>
75 <field name="stage_id"/>
76 <field name="date_action_next"/>
77 <field name="action_next"/>
78 <field name="categ_id" string="Type" select="1"/>
79 <field name="date_deadline" invisible="1"/>
80 <field name="date_closed" invisible="1"/>
81 <field name="state" groups="base.group_no_one"/>
82 <button name="case_open" string="Open" type="object"
83 states="draft,pending" icon="gtk-go-forward"/>
84 <button name="case_close" string="Done" type="object"
85 states="draft,open,pending" icon="gtk-close"/>
86 <button name="case_refuse" string="Refuse" type="object"
87 states="draft,open,pending" icon="gtk-cancel"/>
92 <record model="ir.ui.view" id="crm_case_claims_form_view">
93 <field name="name">CRM - Claims Form</field>
94 <field name="model">crm.claim</field>
95 <field name="type">form</field>
96 <field name="arch" type="xml">
97 <form layout="manual">
98 <div class="oe_form_topbar">
99 <button name="case_open" string="Open" type="object"
100 states="draft,pending"/>
101 <button name="case_close" string="Done" type="object"
102 states="open,pending"/>
103 <button name="case_refuse" string="Refuse" type="object"
104 states="draft,open,pending"/>
105 <button name="stage_previous" string="Previous Stage" type="object"
106 states="open,pending" icon="gtk-go-back" attrs="{'invisible': [('stage_id','=', False)]}"/>
107 <button name="stage_next" string="Next Stage" type="object"
108 states="open,pending" icon="gtk-go-forward" attrs="{'invisible': [('stage_id','=', False)]}"/>
109 <button name="case_reset" string="Reset to Draft" type="object"
110 states="cancel,done"/>
111 <button name="case_cancel" string="Cancel" type="object"
112 states="draft,open,pending"/>
113 <div class="oe_right">
114 <field name="stage_id" nolabel="1" widget="statusbar"
115 on_change="onchange_stage_id(stage_id)"/>
117 <div class="oe_clear"/>
119 <sheet string="Claims" layout="auto">
124 <group colspan="4" col="6">
125 <field name="user_id"/>
126 <field name="section_id" widget="selection"/>
127 <field name="state" groups="base.group_no_one"/>
129 <field name="priority"/>
130 <field name="date_deadline"/>
132 <group colspan="4" col="4">
134 <page string="Claim Description">
135 <group colspan="2" col="2" groups="base.group_user">
136 <separator colspan="2" string="Claim Reporter"/>
137 <field name="partner_id" string="Partner"
138 on_change="onchange_partner_id(partner_id)"/>
139 <field name="partner_phone"/>
140 <field name="email_from" widget="email"/>
142 <group colspan="2" col="2">
143 <separator colspan="2" string="Responsibilities"/>
144 <field name="user_fault"/>
145 <field name="categ_id" widget="selection"
146 domain="[('object_id.model', '=', 'crm.claim')]"/>
149 <separator colspan="4" string="Claim/Action Description"/>
150 <field name="description" colspan="4" nolabel="1"/>
152 <page string="Follow Up">
153 <group colspan="2" col="2">
154 <separator colspan="2" string="Actions"/>
155 <field name="date_action_next"/>
156 <field name="action_next"/>
158 <group colspan="2" col="2" groups="base.group_no_one">
159 <separator colspan="2" string="Dates"/>
160 <field name="create_date"/>
161 <field name="date_closed"/>
162 <field name="write_date"/>
165 <group colspan="2" col="2">
166 <separator colspan="2" string="Root Causes"/>
167 <field name="cause" colspan="2" nolabel="1"/>
169 <group colspan="2" col="2">
170 <separator colspan="2" string="Resolution Actions"/>
171 <field name="type_action"/>
172 <field name="resolution" colspan="2" nolabel="1"/>
175 <page string="Communication & History">
177 <field colspan="4" name="email_cc" string="Global CC" widget="char"/>
179 <field name="message_ids" colspan="4" nolabel="1" mode="tree" readonly="1">
180 <tree string="History">
181 <field name="display_text" string="History Information"/>
182 <field name="email_from" invisible="1"/>
184 string="Reply" attrs="{'invisible': [('email_from', '=', False)]}"
185 name="%(mail.action_email_compose_message_wizard)d"
186 context="{'mail.compose.message.mode':'reply'}"
187 icon="terp-mail-replied" type="action"/>
190 <button string="Add Internal Note"
191 name="%(crm.action_crm_add_note)d"
192 context="{'model': 'crm.lead' }"
193 icon="terp-document-new" type="action"/>
194 <button string="Send New Email"
195 name="%(mail.action_email_compose_message_wizard)d"
196 icon="terp-mail-message-new" type="action"/>
205 <!-- Claim Calendar view -->
207 <record model="ir.ui.view" id="crm_case_claims_calendar_view">
208 <field name="name">Claims Actions</field>
209 <field name="model">crm.claim</field>
210 <field name="type">calendar</field>
211 <field name="priority" eval="2"/>
212 <field name="arch" type="xml">
213 <calendar string="Claims" date_start="date_action_next" color="user_id">
220 <!-- Crm claim Search view -->
222 <record id="view_crm_case_claims_filter" model="ir.ui.view">
223 <field name="name">CRM - Claims Search</field>
224 <field name="model">crm.claim</field>
225 <field name="type">search</field>
226 <field name="arch" type="xml">
227 <search string="Search Claims">
228 <filter icon="terp-check" string="New" name="current"
229 domain="[('state','=','draft')]"
231 <filter icon="terp-camera_test"
233 domain="[('state','=','open')]"
234 help="In Progress Claims"/>
235 <filter icon="terp-gtk-media-pause"
237 domain="[('state','=','pending')]"
238 help="All pending Claims"/>
239 <separator orientation="vertical"/>
241 <field name="partner_id"/>
242 <field name="user_id" widget="selection">
243 <filter icon="terp-personal-"
244 domain="[('user_id','=', False)]"
245 help="Unassigned Claims"/>
248 <group expand="0" string="Group By...">
249 <filter string="Partner" icon="terp-partner"
250 domain="[]" help="Partner"
251 context="{'group_by':'partner_id'}"/>
252 <filter string="Responsible" icon="terp-personal"
253 domain="[]" help="Responsible User"
254 context="{'group_by':'user_id'}"/>
255 <separator orientation="vertical"/>
256 <filter string="Stage" icon="terp-stage"
257 domain="[]" context="{'group_by':'stage_id'}"/>
258 <filter string="Type" icon="terp-stock_symbol-selection"
259 domain="[]" context="{'group_by':'categ_id'}"/>
260 <filter string="Status"
261 icon="terp-stock_effects-object-colorize"
262 domain="[]" context="{'group_by':'state'}" groups="base.group_no_one"/>
263 <separator orientation="vertical"/>
264 <filter string="Claim Date" icon="terp-go-month"
265 domain="[]" help="Claim Date"
266 context="{'group_by':'date'}"/>
267 <filter string="Deadline" icon="terp-go-month"
269 context="{'group_by':'date_deadline'}"/>
270 <filter string="Closure" icon="terp-go-month"
271 domain="[]" help="Date Closed"
272 context="{'group_by':'date_closed'}" groups="base.group_no_one"/>
278 <record id="base.view_crm_partner_info_History1" model="ir.ui.view">
279 <field name="name">res.partner.crm.history.inherit1</field>
280 <field name="model">res.partner</field>
281 <field name="type">form</field>
282 <field name="inherit_id" ref="base.view_partner_form"/>
283 <field name="arch" type="xml">
284 <xpath expr="/form/notebook/page[@string='History']" position="attributes">
285 <attribute name="invisible">False</attribute>
289 <record id="view_claim_partner_info_form1" model="ir.ui.view">
290 <field name="name">res.partner.claim.info.form</field>
291 <field name="model">res.partner</field>
292 <field name="type">form</field>
293 <field name="inherit_id" ref="base.view_partner_form"/>
294 <field name="priority">20</field>
295 <field name="arch" type="xml">
297 <xpath expr="/form/notebook/page[@string='History']" position="inside">
298 <field name="claims_ids" colspan="4" nolabel="1">
299 <tree string="Partners Claim" editable="bottom">
309 context="{'search_default_partner_id': [active_id], 'default_partner_id': active_id}"
310 id="act_claim_partner"
312 view_mode="tree,form"
313 res_model="crm.claim"
314 src_model="res.partner"/>