5 <menuitem id="menu_config_claim" name="Claim"
6 groups="base.group_no_one"
7 parent="base.menu_base_config" sequence="55" />
9 <!-- Claims categories -->
11 <record id="crm_claim_categ_action" model="ir.actions.act_window">
12 <field name="name">Claim Categories</field>
13 <field name="res_model">crm.case.categ</field>
14 <field name="view_type">form</field>
15 <field name="view_id" ref="crm.crm_case_categ_tree-view"/>
16 <field name="domain">[('object_id.model', '=', 'crm.claim')]</field>
17 <field name="context" eval="{'object_id': ref('model_crm_claim')}"/>
18 <field name="help">Create claim categories to better manage and classify your claims. Some example of claims can be: preventive action, corrective action.</field>
21 <menuitem action="crm_claim_categ_action" name="Categories"
22 id="menu_crm_case_claim-act" parent="menu_config_claim" groups="base.group_no_one"/>
26 <record id="crm_claim_stage_act" model="ir.actions.act_window">
27 <field name="name">Claim Stages</field>
28 <field name="res_model">crm.case.stage</field>
29 <field name="view_type">form</field>
30 <field name="view_id" ref="crm.crm_case_stage_tree"/>
31 <field name="context">{'search_default_claim':1}</field>
32 <field name="help">You can create claim stages to categorize the status of every claim entered in the system. The stages define all the steps required for the resolution of a claim.</field>
37 <record model="ir.ui.view" id="crm_case_claims_tree_view">
38 <field name="name">CRM - Claims Tree</field>
39 <field name="model">crm.claim</field>
40 <field name="type">tree</field>
41 <field name="arch" type="xml">
42 <tree string="Claims" colors="blue:state=='pending' and not(date_deadline and (date_deadline < current_date));gray:state in ('close', 'cancel');red:date_deadline and (date_deadline < current_date)">
44 <field name="partner_id"/>
45 <field name="user_id" />
47 <field name="date_action_next"/>
48 <field name="action_next"/>
49 <field name="categ_id" string="Type" select="1"/>
50 <field name="stage_id" invisible="1"/>
51 <field name="date_deadline" invisible="1"/>
52 <field name="date_closed" invisible="1"/>
53 <field name="state" groups="base.group_no_one"/>
54 <button name="case_open" string="Open"
55 states="draft,pending" type="object"
56 icon="gtk-go-forward" groups="base.group_no_one"/>
57 <button name="case_close" string="Close"
58 states="open,draft,pending" type="object"
59 icon="gtk-close" groups="base.group_no_one"/>
64 <record model="ir.ui.view" id="crm_case_claims_form_view">
65 <field name="name">CRM - Claims Form</field>
66 <field name="model">crm.claim</field>
67 <field name="type">form</field>
68 <field name="arch" type="xml">
69 <form layout="manual">
70 <div class="oe_form_topbar">
71 <button name="case_open" string="Open" type="object"
72 states="draft,pending"/>
73 <button name="case_close" string="Done" type="object"
74 states="open,pending"/>
75 <button name="case_reset" string="Reset to Draft" type="object"
76 states="cancel,done"/>
77 <button name="case_cancel" string="Cancel" type="object"
78 states="draft,open,pending"/>
79 <div class="oe_right">
80 <field name="stage_id" nolabel="1" widget="statusbar"
81 on_change="onchange_stage_id(stage_id)"/>
83 <div class="oe_clear"/>
85 <sheet string="Claims" layout="auto">
90 <group colspan="4" col="6">
91 <field name="user_id"/>
92 <field name="section_id" widget="selection" />
93 <field name="state" groups="base.group_no_one"/>
95 <field name="priority"/>
96 <field name="date_deadline"/>
98 <group colspan="4" col="4">
100 <page string="Claim Description">
101 <group colspan="2" col="2">
102 <separator colspan="2" string="Claim Reporter"/>
103 <field name="partner_id" string="Partner"
104 on_change="onchange_partner_id(partner_id)" />
105 <field name="partner_phone"/>
106 <field name="email_from" widget="email"/>
108 <group colspan="2" col="2">
109 <separator colspan="2" string="Responsibilities"/>
110 <field name="user_fault"/>
111 <field name="categ_id" widget="selection"
112 domain="[('object_id.model', '=', 'crm.claim')]" />
115 <separator colspan="4" string="Claim/Action Description"/>
116 <field name="description" colspan="4" nolabel="1"/>
118 <page string="Follow Up">
119 <group colspan="2" col="2">
120 <separator colspan="2" string="Actions"/>
121 <field name="date_action_next"/>
122 <field name="action_next"/>
124 <group colspan="2" col="2" groups="base.group_no_one">
125 <separator colspan="2" string="Dates"/>
126 <field name="create_date"/>
127 <field name="date_closed"/>
128 <field name="write_date"/>
131 <group colspan="2" col="2">
132 <separator colspan="2" string="Root Causes"/>
133 <field name="cause" colspan="2" nolabel="1"/>
135 <group colspan="2" col="2">
136 <separator colspan="2" string="Resolution Actions"/>
137 <field name="type_action"/>
138 <field name="resolution" colspan="2" nolabel="1"/>
141 <page string="Communication & History">
143 <field colspan="4" name="email_cc" string="Global CC" widget="char"/>
145 <field name="message_ids" colspan="4" nolabel="1" mode="tree" readonly="1">
146 <tree string="History">
147 <field name="display_text" string="History Information"/>
148 <field name="email_from" invisible="1"/>
150 string="Reply" attrs="{'invisible': [('email_from', '=', False)]}"
151 name="%(mail.action_email_compose_message_wizard)d"
152 context="{'mail.compose.message.mode':'reply'}"
153 icon="terp-mail-replied" type="action" />
156 <button string="Add Internal Note"
157 name="%(crm.action_crm_add_note)d"
158 context="{'model': 'crm.lead' }"
159 icon="terp-document-new" type="action" />
160 <button string="Send New Email"
161 name="%(mail.action_email_compose_message_wizard)d"
162 icon="terp-mail-message-new" type="action"/>
171 <!-- Claim Calendar view -->
173 <record model="ir.ui.view" id="crm_case_claims_calendar_view">
174 <field name="name">Claims Actions</field>
175 <field name="model">crm.claim</field>
176 <field name="type">calendar</field>
177 <field name="priority" eval="2"/>
178 <field name="arch" type="xml">
179 <calendar string="Claims" date_start="date_action_next" color="user_id">
186 <!-- Crm claim Search view -->
188 <record id="view_crm_case_claims_filter" model="ir.ui.view">
189 <field name="name">CRM - Claims Search</field>
190 <field name="model">crm.claim</field>
191 <field name="type">search</field>
192 <field name="arch" type="xml">
193 <search string="Search Claims">
194 <filter icon="terp-check" string="New" name="current"
195 domain="[('state','=','draft')]"
197 <filter icon="terp-camera_test"
199 domain="[('state','=','open')]"
200 help="In Progress Claims"
202 <filter icon="terp-gtk-media-pause"
204 domain="[('state','=','pending')]"
205 help="All pending Claims"
207 <separator orientation="vertical"/>
209 <field name="partner_id"/>
210 <field name="user_id" widget="selection">
211 <filter icon="terp-personal-"
212 domain="[('user_id','=', False)]"
213 help="Unassigned Claims" />
216 <group expand="0" string="Group By...">
217 <filter string="Partner" icon="terp-partner"
218 domain="[]" help="Partner"
219 context="{'group_by':'partner_id'}" />
220 <filter string="Responsible" icon="terp-personal"
221 domain="[]" help="Responsible User"
222 context="{'group_by':'user_id'}" />
223 <separator orientation="vertical"/>
224 <filter string="Stage" icon="terp-stage"
225 domain="[]" context="{'group_by':'stage_id'}" />
226 <filter string="Type" icon="terp-stock_symbol-selection"
227 domain="[]" context="{'group_by':'categ_id'}" />
228 <filter string="Status"
229 icon="terp-stock_effects-object-colorize"
230 domain="[]" context="{'group_by':'state'}" groups="base.group_no_one"/>
231 <separator orientation="vertical"/>
232 <filter string="Claim Date" icon="terp-go-month"
233 domain="[]" help="Claim Date"
234 context="{'group_by':'date'}" />
235 <filter string="Deadline" icon="terp-go-month"
237 context="{'group_by':'date_deadline'}" />
238 <filter string="Closure" icon="terp-go-month"
239 domain="[]" help="Date Closed"
240 context="{'group_by':'date_closed'}" groups="base.group_no_one"/>
246 <record id="base.view_crm_partner_info_History1" model="ir.ui.view">
247 <field name="name">res.partner.crm.history.inherit1</field>
248 <field name="model">res.partner</field>
249 <field name="type">form</field>
250 <field name="inherit_id" ref="base.view_partner_form"/>
251 <field name="arch" type="xml">
252 <xpath expr="/form/notebook/page[@string='History']" position="attributes">
253 <attribute name="invisible">False</attribute>
257 <record id="view_claim_partner_info_form1" model="ir.ui.view">
258 <field name="name">res.partner.claim.info.form</field>
259 <field name="model">res.partner</field>
260 <field name="type">form</field>
261 <field name="inherit_id" ref="base.view_partner_form"/>
262 <field name="priority">20</field>
263 <field name="arch" type="xml">
265 <xpath expr="/form/notebook/page[@string='History']" position="inside">
266 <field name="claims_ids" colspan="4" nolabel="1">
267 <tree string="Partners Claim" editable="bottom">
277 context="{'search_default_partner_id': [active_id], 'default_partner_id': active_id}"
278 id="act_claim_partner"
280 view_mode="tree,form"
281 res_model="crm.claim"
282 src_model="res.partner"/>