5 <menuitem id="menu_config_claim" name="Claim"
6 groups="base.group_extended"
7 parent="base.menu_base_config" sequence="6" />
9 <!-- Claims categories -->
11 <record id="crm_claim_categ_action" model="ir.actions.act_window">
12 <field name="name">Claim Categories</field>
13 <field name="res_model">crm.case.categ</field>
14 <field name="view_type">form</field>
15 <field name="view_id" ref="crm.crm_case_categ_tree-view"/>
16 <field name="domain">[('object_id.model', '=', 'crm.claim')]</field>
17 <field name="context">{'object_id':'crm.claim'}</field>
18 <field name="help">Create claim categories to better manage and classify your claims. Some example of claims can be: preventive action, corrective action.</field>
21 <menuitem action="crm_claim_categ_action" name="Categories"
22 id="menu_crm_case_claim-act" parent="menu_config_claim" />
26 <record id="crm_claim_stage_act" model="ir.actions.act_window">
27 <field name="name">Claim Stages</field>
28 <field name="res_model">crm.case.stage</field>
29 <field name="view_type">form</field>
30 <field name="view_id" ref="crm.crm_case_stage_tree"/>
31 <field name="context">{'search_default_claim':1}</field>
32 <field name="help">You can create claim stages to categorize the status of every claim entered in the system. The stages define all the steps required for the resolution of a claim.</field>
37 <record model="ir.ui.view" id="crm_case_claims_tree_view">
38 <field name="name">CRM - Claims Tree</field>
39 <field name="model">crm.claim</field>
40 <field name="type">tree</field>
41 <field name="arch" type="xml">
42 <tree string="Claims" colors="blue:state=='pending' and not(date_deadline and (date_deadline < current_date));gray:state in ('close', 'cancel');red:date_deadline and (date_deadline < current_date)">
44 <field name="partner_id"/>
45 <field name="user_id" />
47 <field name="date_action_next"/>
48 <field name="action_next"/>
49 <field name="categ_id" string="Type" select="1"/>
50 <field name="stage_id" invisible="1"/>
51 <field name="date_deadline" invisible="1"/>
52 <field name="date_closed" invisible="1"/>
54 <button name="case_open" string="Open"
55 states="draft,pending" type="object"
56 icon="gtk-go-forward" />
57 <button name="case_close" string="Close"
58 states="open,draft,pending" type="object"
64 <record model="ir.ui.view" id="crm_case_claims_form_view">
65 <field name="name">CRM - Claims Form</field>
66 <field name="model">crm.claim</field>
67 <field name="type">form</field>
68 <field name="arch" type="xml">
69 <form string="Claims">
74 <group colspan="4" col="6">
75 <field name="user_id"/>
76 <field name="section_id" widget="selection" />
77 <group colspan="2" col="4">
78 <field name="stage_id" domain="[('section_ids','=',section_id)]"/>
79 <button name="stage_previous" string="" type="object" icon="gtk-go-back" />
80 <button name="stage_next" string="" type="object" icon="gtk-go-forward" />
83 <field name="priority"/>
84 <field name="date_deadline"/>
86 <group colspan="4" col="4">
88 <page string="Claim Description">
89 <group colspan="2" col="2">
90 <separator colspan="2" string="Claim Reporter"/>
91 <field name="partner_id" string="Partner"
92 on_change="onchange_partner_id(partner_id)" />
93 <field name="partner_address_id" string="Contact"
94 on_change="onchange_partner_address_id(partner_address_id, email_from)" />
95 <field name="partner_phone"/>
96 <field name="email_from"/>
98 <group colspan="2" col="2">
99 <separator colspan="2" string="Responsibilities"/>
100 <field name="user_fault"/>
101 <field name="categ_id" widget="selection"
102 domain="[('object_id.model', '=', 'crm.claim')]" />
105 <separator colspan="4" string="Claim/Action Description"/>
106 <field name="description" colspan="4" nolabel="1"/>
107 <separator colspan="4" string=""/>
108 <group col="8" colspan="4">
109 <field name="state" select="1" widget="statusbar" statusbar_visible="draft,open,done" statusbar_colors='{"pending":"blue"}'/>
110 <button name="case_cancel" string="Cancel"
111 states="draft,open,pending" type="object"
113 <button name="case_pending" string="Pending"
114 states="draft,open" type="object"
115 icon="gtk-media-pause" />
116 <button name="case_open" string="Open"
117 states="draft,pending" type="object"
118 icon="gtk-go-forward" />
119 <button name="case_close" string="Done"
120 states="open,pending" type="object"
121 icon="gtk-jump-to" />
122 <button name="case_reset"
123 string="Reset to Draft" states="done,cancel"
124 type="object" icon="gtk-convert" />
127 <page string="Follow Up">
128 <group colspan="2" col="2">
129 <separator colspan="2" string="Actions"/>
130 <field name="date_action_next"/>
131 <field name="action_next"/>
133 <group colspan="2" col="2">
134 <separator colspan="2" string="Dates"/>
135 <field name="create_date"/>
136 <field name="date_closed"/>
137 <field name="write_date"/>
140 <group colspan="2" col="2">
141 <separator colspan="2" string="Root Causes"/>
142 <field name="cause" colspan="2" nolabel="1"/>
144 <group colspan="2" col="2">
145 <separator colspan="2" string="Resolution Actions"/>
146 <field name="type_action"/>
147 <field name="resolution" colspan="2" nolabel="1"/>
150 <page string="Communication & History" groups="base.group_extended">
152 <field colspan="4" name="email_cc" string="Global CC" widget="char"/>
154 <field name="message_ids" colspan="4" nolabel="1" mode="tree,form" readonly="1">
155 <tree string="History">
156 <field name="display_text" string="History Information"/>
157 <field name="email_from" invisible="1"/>
159 string="Reply" attrs="{'invisible': [('email_from', '=', False)]}"
160 name="%(mail.action_email_compose_message_wizard)d"
161 context="{'mail.compose.message.mode':'reply'}"
162 icon="terp-mail-replied" type="action" />
164 <form string="Communication & History">
165 <group col="4" colspan="4">
166 <field name="email_from"/>
168 <field name="email_to" widget="char" size="512"/>
169 <field name="email_cc" widget="char" size="512"/>
170 <field name="subject" colspan="4" widget="char" size="512"/>
172 <notebook colspan="4">
173 <page string="Details">
174 <group attrs="{'invisible': [('email_from', '=', False)]}">
175 <field name="body_text" colspan="4" nolabel="1" height="250"/>
176 <button colspan="4" string="Reply"
177 name="%(mail.action_email_compose_message_wizard)d"
178 context="{'mail.compose.message.mode':'reply', 'message_id':active_id}"
179 icon="terp-mail-replied" type="action"/>
181 <group attrs="{'invisible': [('email_from', '!=', False)]}">
182 <field name="display_text" colspan="4" nolabel="1" height="250"/>
185 <page string="Attachments">
186 <field name="attachment_ids" colspan="4" readonly="1" nolabel="1"/>
191 <button string="Add Internal Note"
192 name="%(crm.action_crm_add_note)d"
193 context="{'model': 'crm.lead' }"
194 icon="terp-document-new" type="action" />
195 <button string="Send New Email"
196 name="%(mail.action_email_compose_message_wizard)d"
197 icon="terp-mail-message-new" type="action"/>
205 <!-- Claim Calendar view -->
207 <record model="ir.ui.view" id="crm_case_claims_calendar_view">
208 <field name="name">Claims Actions</field>
209 <field name="model">crm.claim</field>
210 <field name="type">calendar</field>
211 <field name="priority" eval="2"/>
212 <field name="arch" type="xml">
213 <calendar string="Claims" date_start="date_action_next" color="user_id">
220 <!-- Crm claim Search view -->
222 <record id="view_crm_case_claims_filter" model="ir.ui.view">
223 <field name="name">CRM - Claims Search</field>
224 <field name="model">crm.claim</field>
225 <field name="type">search</field>
226 <field name="arch" type="xml">
227 <search string="Search Claims">
228 <filter icon="terp-check" string="New" name="current"
229 domain="[('state','=','draft')]"
231 <filter icon="terp-camera_test"
233 domain="[('state','=','open')]"
234 help="In Progress Claims"
236 <filter icon="terp-gtk-media-pause"
238 domain="[('state','=','pending')]"
239 help="All pending Claims"
241 <separator orientation="vertical"/>
243 <field name="partner_id"/>
244 <field name="user_id" widget="selection">
245 <filter icon="terp-personal-"
246 domain="[('user_id','=', False)]"
247 help="Unassigned Claims" />
250 <group expand="0" string="Group By...">
251 <filter string="Partner" icon="terp-partner"
252 domain="[]" help="Partner"
253 context="{'group_by':'partner_id'}" />
254 <filter string="Responsible" icon="terp-personal"
255 domain="[]" help="Responsible User"
256 context="{'group_by':'user_id'}" />
257 <separator orientation="vertical"/>
258 <filter string="Stage" icon="terp-stage"
259 domain="[]" context="{'group_by':'stage_id'}" />
260 <filter string="Type" icon="terp-stock_symbol-selection"
261 domain="[]" context="{'group_by':'categ_id'}" />
262 <filter string="State"
263 icon="terp-stock_effects-object-colorize"
264 domain="[]" context="{'group_by':'state'}" />
265 <separator orientation="vertical"/>
266 <filter string="Claim Date" icon="terp-go-month"
267 domain="[]" help="Claim Date"
268 context="{'group_by':'date'}" />
269 <filter string="Deadline" icon="terp-go-month"
271 context="{'group_by':'date_deadline'}" />
272 <filter string="Closure" icon="terp-go-month"
273 domain="[]" help="Date Closed"
274 context="{'group_by':'date_closed'}" />
280 <record id="base.view_crm_partner_info_History1" model="ir.ui.view">
281 <field name="name">res.partner.crm.history.inherit1</field>
282 <field name="model">res.partner</field>
283 <field name="type">form</field>
284 <field name="inherit_id" ref="base.view_partner_form"/>
285 <field name="arch" type="xml">
286 <xpath expr="/form/notebook/page[@string='History']" position="attributes">
287 <attribute name="invisible">False</attribute>
291 <record id="view_claim_partner_info_form1" model="ir.ui.view">
292 <field name="name">res.partner.claim.info.form</field>
293 <field name="model">res.partner</field>
294 <field name="type">form</field>
295 <field name="inherit_id" ref="base.view_partner_form"/>
296 <field name="priority">20</field>
297 <field name="arch" type="xml">
299 <xpath expr="/form/notebook/page[@string='History']" position="inside">
300 <field name="claims_ids" colspan="4" nolabel="1">
301 <tree string="Partners Claim" editable="bottom">
311 context="{'search_default_partner_id': [active_id], 'default_partner_id': active_id}"
312 id="act_claim_partner"
314 view_mode="tree,form"
315 res_model="crm.claim"
316 src_model="res.partner"/>
320 domain="[('partner_address_id', '=', active_id)]"
321 context="{'default_partner_id': partner_id}"
322 id="act_claim_partner_address"
324 view_mode="tree,form"
325 res_model="crm.claim"
326 src_model="res.partner.address"/>