5 <menuitem id="menu_config_claim" name="Claim"
6 groups="base.group_extended"
7 parent="base.menu_base_config" sequence="6" />
9 <!-- Claims categories -->
11 <record id="crm_claim_categ_action" model="ir.actions.act_window">
12 <field name="name">Claim Categories</field>
13 <field name="res_model">crm.case.categ</field>
14 <field name="view_type">form</field>
15 <field name="view_id" ref="crm.crm_case_categ_tree-view"/>
16 <field name="domain">[('object_id.model', '=', 'crm.claim')]</field>
17 <field name="context">{'object_id':'crm.claim'}</field>
18 <field name="help">Create claim categories to better manage and classify your claims. Some example of claims can be: preventive action, corrective action.</field>
21 <menuitem action="crm_claim_categ_action" name="Categories"
22 id="menu_crm_case_claim-act" parent="menu_config_claim" />
27 <record id="crm_claim_stage_act" model="ir.actions.act_window">
28 <field name="name">Claim Stages</field>
29 <field name="res_model">crm.case.stage</field>
30 <field name="view_type">form</field>
31 <field name="view_id" ref="crm.crm_case_stage_tree"/>
32 <field name="domain">[('object_id.model', '=', 'crm.claim')]</field>
33 <field name="context">{'object_id':'crm.claim'}</field>
34 <field name="help">You can create claim stages to categorize the status of every claim entered in the system. The stages define all the steps required for the resolution of a claim.</field>
37 <menuitem action="crm_claim_stage_act" name="Stages"
38 id="menu_crm_claim_stage_act" parent="menu_config_claim" />
42 <record model="ir.ui.view" id="crm_case_claims_tree_view">
43 <field name="name">CRM - Claims Tree</field>
44 <field name="model">crm.claim</field>
45 <field name="type">tree</field>
46 <field name="arch" type="xml">
47 <tree string="Claims" colors="blue:state=='pending' and not(date_deadline and (date_deadline < current_date));gray:state in ('close', 'cancel');red:date_deadline and (date_deadline < current_date)">
49 <field name="partner_id"/>
50 <field name="user_id" />
51 <field name="section_id"/>
52 <field name="date" string="Claim Date"/>
53 <field name="date_deadline" string="Deadline"/>
54 <field name="date_closed" string="Closure Date"/>
55 <field name="categ_id" string="Type" select="1"/>
56 <field name="stage_id" invisible="1"/>
58 <button name="case_cancel" string="Cancel"
59 states="draft,open,pending" type="object"
61 <button name="case_open" string="Open"
62 states="draft,pending" type="object"
63 icon="gtk-go-forward" />
64 <button name="case_pending" string="Pending"
65 states="draft,open" type="object"
66 icon="gtk-media-pause" />
67 <button name="case_close" string="Close"
68 states="open,draft,pending" type="object"
70 <button name="case_reset" string="Reset to Draft"
71 states="done,cancel" type="object" icon="gtk-convert" />
76 <record model="ir.ui.view" id="crm_case_claims_form_view">
77 <field name="name">CRM - Claims Form</field>
78 <field name="model">crm.claim</field>
79 <field name="type">form</field>
80 <field name="arch" type="xml">
81 <form string="Claims">
83 <group colspan="4" col="4">
84 <group colspan="1" col="2">
87 <group colspan="1" col="2">
88 <field name="date" string="Date of Claim"/>
90 <group colspan="1" col="2">
91 <field name="date_deadline" string="Deadline"/><newline/>
94 <group colspan="4" col="4">
97 <page string="Claim Info">
98 <separator colspan="4" string="Communication"/>
99 <group colspan="4" col="4">
100 <field name="partner_id" string="Partner"
101 on_change="onchange_partner_id(partner_id)" />
102 <field name="partner_address_id" string="Contact"
103 on_change="onchange_partner_address_id(partner_address_id, email_from)" />
104 <field name="partner_phone"/>
105 <field name="partner_mobile"/>
106 <field name="email_from"/>
108 <separator colspan="4" string="Status and Categorization"/>
109 <group colspan="4" col="6">
110 <field name="user_id" string="Responsible"/>
111 <field name="section_id" widget="selection"/>
112 <group colspan="2" col="4">
113 <field name="stage_id"
114 on_change="onchange_stage_id(stage_id)"
115 domain="[('object_id.model', '=', 'crm.claim'), ('section_ids', '=', section_id)]" />
116 <button name="stage_previous" string="" type="object" icon="gtk-go-back" />
117 <button icon="gtk-go-forward" string="" name="stage_next" type="object"/>
119 <field name="categ_id" select="1" widget="selection"
120 domain="[('object_id.model', '=', 'crm.claim')]" />
121 <field name="type_action" select="1"/>
122 <field name="priority"/>
124 <separator colspan="4" string="References"/>
125 <group colspan="4" col="4">
129 <separator colspan="4" string="Claim/Action Description"/>
130 <field name="description" colspan="4" nolabel="1"/>
131 <separator colspan="4" string=""/>
132 <group col="8" colspan="4">
133 <field name="state" select="1"/>
134 <button name="case_cancel" string="Cancel"
135 states="draft,open,pending" type="object"
137 <button name="case_open" string="Open"
138 states="draft,pending" type="object"
139 icon="gtk-go-forward" />
140 <button name="case_pending" string="Pending"
141 states="draft,open" type="object"
142 icon="gtk-media-pause" />
143 <button name="case_close" string="Done"
144 states="open,draft,pending" type="object"
145 icon="gtk-jump-to" />
146 <button name="case_reset"
147 string="Reset to Draft" states="done,cancel"
148 type="object" icon="gtk-convert" />
151 <page string="History" groups="base.group_extended">
153 <field colspan="4" name="email_cc" string="Global CC" widget="char"/>
155 <field name="message_ids" colspan="4" nolabel="1" mode="tree,form">
156 <tree string="History">
157 <field name="display_text" string="History Information"/>
160 name="%(crm.action_crm_send_mail)d"
161 context="{'mail':'reply', 'model': 'crm.claim', 'include_original' : True}"
162 icon="terp-mail-replied" type="action" attrs="{'invisible': [('history', '!=', True)]}" />
164 <form string="History">
165 <group col="4" colspan="4">
166 <field name="email_from"/>
168 <field name="email_to" widget="char" size="512"/>
169 <field name="email_cc" widget="char" size="512"/>
170 <field name="name" colspan="4" widget="char" size="512"/>
171 <field name="history" invisible="1"/>
173 <notebook colspan="4">
174 <page string="Details">
175 <group attrs="{'invisible': [('history', '!=', True)]}">
176 <field name="description" colspan="4" nolabel="1" height="250"/>
179 name="%(crm.action_crm_send_mail)d"
180 context="{'mail':'reply', 'model': 'crm.claim', 'include_original' : True}"
181 icon="terp-mail-replied" type="action" />
183 <group attrs="{'invisible': [('history', '=', True)]}">
184 <field name="display_text" colspan="4" nolabel="1" height="250"/>
187 <page string="Attachments">
188 <field name="attachment_ids" colspan="4" readonly="1" nolabel="1"/>
193 <button string="Add Internal Note"
194 name="%(crm.action_crm_add_note)d"
195 context="{'model': 'crm.lead' }"
196 icon="terp-document-new" type="action" />
197 <button string="Send New Email"
198 name="%(crm.action_crm_send_mail)d"
199 context="{'mail':'new', 'model': 'crm.claim'}"
200 icon="terp-mail-message-new" type="action" />
202 <page string="Extra Info" groups="base.group_extended">
203 <field name="id" select="1"/>
204 <field name="active"/>
205 <field name="canal_id"/>
206 <separator colspan="4" string="Dates"/>
207 <field name="create_date"/>
208 <field name="date_closed"/>
216 <!-- Claim Calendar view -->
218 <record model="ir.ui.view" id="crm_case_claims_calendar_view">
219 <field name="name">CRM - Claims Calendar</field>
220 <field name="model">crm.claim</field>
221 <field name="type">calendar</field>
222 <field name="priority" eval="2"/>
223 <field name="arch" type="xml">
224 <calendar string="Claims" date_start="date" color="user_id">
226 <field name="partner_name"/>
227 <field name="categ_id"/>
232 <!-- Claim Graph view -->
234 <record model="ir.ui.view" id="crm_case_graph_view_stage_cost">
235 <field name="name">CRM -Graph</field>
236 <field name="model">crm.claim</field>
237 <field name="type">graph</field>
238 <field name="arch" type="xml">
239 <graph string="Cases By Stage and Estimates" type="bar" orientation="vertical">
240 <field name="stage_id"/>
241 <field name="planned_cost" operator="+"/>
242 <field name="planned_revenue" operator="+"/>
247 <!-- Crm claim Search view -->
249 <record id="view_crm_case_claims_filter" model="ir.ui.view">
250 <field name="name">CRM - Claims Search</field>
251 <field name="model">crm.claim</field>
252 <field name="type">search</field>
253 <field name="arch" type="xml">
254 <search string="Search Claims">
255 <filter icon="terp-check" string="Current" name="current"
256 domain="[('state','in',('draft', 'open'))]"
257 separator="1" help="Draft and Open Claims" default="1"
259 <filter icon="terp-camera_test"
261 domain="[('state','=','open')]"
262 separator="1" help="In Progress Claims"
264 <filter icon="terp-gtk-media-pause"
266 domain="[('state','=','pending')]"
267 separator="1" help="All pending Claims"
269 <separator orientation="vertical"/>
270 <field name="name" select='1'/>
271 <field name="partner_id" select="1"/>
272 <field name="user_id" select="1" widget="selection">
273 <filter icon="terp-personal-"
274 domain="[('user_id','=', False)]"
275 help="Unassigned Claims" />
277 <field name="section_id" select="1"
279 <filter icon="terp-personal+" groups="base.group_extended"
280 domain="['|', ('section_id', '=', context.get('section_id')), '|', ('section_id.user_id','=',uid), ('section_id.member_ids', 'in', [uid])]"
281 help="My Sales Team(s)" />
284 <group expand="0" string="Group By...">
285 <filter string="Partner" icon="terp-partner"
286 domain="[]" help="Partner"
287 context="{'group_by':'partner_id'}" />
288 <filter string="Responsible" icon="terp-personal"
289 domain="[]" help="Responsible User"
290 context="{'group_by':'user_id'}" />
291 <filter string="Sales Team" icon="terp-personal+"
292 domain="[]" help="Sales Team"
293 context="{'group_by':'section_id'}" />
294 <separator orientation="vertical"/>
295 <filter string="Stage" icon="terp-stage"
296 domain="[]" context="{'group_by':'stage_id'}" />
297 <filter string="Type" icon="terp-stock_symbol-selection"
298 domain="[]" context="{'group_by':'categ_id'}" />
299 <filter string="State"
300 icon="terp-stock_effects-object-colorize"
301 domain="[]" context="{'group_by':'state'}" />
302 <separator orientation="vertical"/>
303 <filter string="Claim Date" icon="terp-go-month"
304 domain="[]" help="Claim Date"
305 context="{'group_by':'date'}" />
306 <filter string="Deadline" icon="terp-go-month"
308 context="{'group_by':'date_deadline'}" />
309 <filter string="Closure" icon="terp-go-month"
310 domain="[]" help="Date Closed"
311 context="{'group_by':'date_closed'}" />
318 context="{'search_default_partner_id': [active_id]}"
319 id="act_claim_partner"
320 name="Report a Claim"
321 view_mode="form,tree"
322 res_model="crm.claim"
323 src_model="res.partner"/>
327 domain="[('partner_address_id', '=', active_id)]"
328 context="{'default_partner_id': partner_id}"
329 id="act_claim_partner_address"
330 name="Report a Claim"
331 view_mode="form,tree"
332 res_model="crm.claim"
333 src_model="res.partner.address"/>