2 Customer interested in our product, so he sends request by email to get more details.
4 Mail script will fetch his request from mail server. Then I process that mail after read EML file.
6 !python {model: mail.thread}: |
8 request_file = open(addons.get_module_resource('crm','test', 'customer_request.eml'),'rb')
9 request_message = request_file.read()
10 self.message_process(cr, uid, 'crm.lead', request_message)
12 After getting the mail, I check details of new lead of that customer.
14 !python {model: crm.lead}: |
15 lead_ids = self.search(cr, uid, [('email_from','=', 'Mr. John Right <info@customer.com>')])
16 assert lead_ids and len(lead_ids), "Lead is not created after getting request"
17 lead = self.browse(cr, uid, lead_ids[0], context=context)
18 assert not lead.partner_id, "Customer should be a new one"
19 assert lead.name == "Fournir votre devis avec le meilleur prix.", "Subject does not match"
21 I reply his request with welcome message. TODO revert mail.mail to mail.compose.message (conversion to customer should be automatic).
23 !python {model: mail.mail}: |
24 lead_ids = self.pool.get('crm.lead').search(cr, uid, [('email_from','=', 'Mr. John Right <info@customer.com>')])
25 context.update({'active_model': 'crm.lead','active_id': lead_ids[0]})
26 id = self.create(cr, uid, {'body': "Merci de votre intérêt pour notre produit, nous vous contacterons bientôt. Bien à vous", 'email_from': 'sales@mycompany.com'}, context=context)
28 self.send_mail(cr, uid, [id], context=context)
32 Now, I convert him into customer and put him into regular customer list.
34 !python {model: crm.lead}: |
35 lead_ids = self.search(cr, uid, [('email_from','=', 'Mr. John Right <info@customer.com>')])
36 self.handle_partner_assignation(cr, uid, lead_ids, context=context)