addons/crm/report/crm_phonecall_report.py

   1 # -*- coding: utf-8 -*-
   2 ##############################################################################
   3 #
   4 #    OpenERP, Open Source Management Solution
   5 #    Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
   6 #
   7 #    This program is free software: you can redistribute it and/or modify
   8 #    it under the terms of the GNU Affero General Public License as
   9 #    published by the Free Software Foundation, either version 3 of the
  10 #    License, or (at your option) any later version.
  11 #
  12 #    This program is distributed in the hope that it will be useful,
  13 #    but WITHOUT ANY WARRANTY; without even the implied warranty of
  14 #    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
  15 #    GNU Affero General Public License for more details.
  16 #
  17 #    You should have received a copy of the GNU Affero General Public License
  18 #    along with this program.  If not, see <http://www.gnu.org/licenses/>.
  19 #
  20 ##############################################################################
  21
  22 from openerp import tools
  23 from openerp.addons.crm import crm
  24 from openerp.osv import fields, osv
  25
  26 AVAILABLE_STATES = [
  27     ('draft', 'Draft'),
  28     ('open', 'Todo'),
  29     ('cancel', 'Cancelled'),
  30     ('done', 'Held'),
  31     ('pending', 'Pending')
  32 ]
  33
  34
  35 class crm_phonecall_report(osv.osv):
  36     """ Phone calls by user and section """
  37
  38     _name = "crm.phonecall.report"
  39     _description = "Phone calls by user and section"
  40     _auto = False
  41
  42     _columns = {
  43         'user_id':fields.many2one('res.users', 'User', readonly=True),
  44         'section_id':fields.many2one('crm.case.section', 'Section', readonly=True),
  45         'priority': fields.selection([('0','Low'), ('1','Normal'), ('2','High')], 'Priority'),
  46         'nbr': fields.integer('# of Cases', readonly=True),
  47         'state': fields.selection(AVAILABLE_STATES, 'Status', readonly=True),
  48         'create_date': fields.datetime('Create Date', readonly=True, select=True),
  49         'delay_close': fields.float('Delay to close', digits=(16,2),readonly=True, group_operator="avg",help="Number of Days to close the case"),
  50         'duration': fields.float('Duration', digits=(16,2),readonly=True, group_operator="avg"),
  51         'delay_open': fields.float('Delay to open',digits=(16,2),readonly=True, group_operator="avg",help="Number of Days to open the case"),
  52         'categ_id': fields.many2one('crm.case.categ', 'Category', \
  53                         domain="[('section_id','=',section_id),\
  54                         ('object_id.model', '=', 'crm.phonecall')]"),
  55         'partner_id': fields.many2one('res.partner', 'Partner' , readonly=True),
  56         'company_id': fields.many2one('res.company', 'Company', readonly=True),
  57         'opening_date': fields.date('Opening Date', readonly=True, select=True),
  58         'date_closed': fields.date('Close Date', readonly=True, select=True),
  59     }
  60
  61     def init(self, cr):
  62
  63         """ Phone Calls By User And Section
  64             @param cr: the current row, from the database cursor,
  65         """
  66         tools.drop_view_if_exists(cr, 'crm_phonecall_report')
  67         cr.execute("""
  68             create or replace view crm_phonecall_report as (
  69                 select
  70                     id,
  71                     date(c.date_open) as opening_date,
  72                     date(c.date_closed) as date_closed,
  73                     c.state,
  74                     c.user_id,
  75                     c.section_id,
  76                     c.categ_id,
  77                     c.partner_id,
  78                     c.duration,
  79                     c.company_id,
  80                     c.priority,
  81                     1 as nbr,
  82                     c.create_date as create_date,
  83                     extract('epoch' from (c.date_closed-c.create_date))/(3600*24) as  delay_close,
  84                     extract('epoch' from (c.date_open-c.create_date))/(3600*24) as  delay_open
  85                 from
  86                     crm_phonecall c
  87             )""")
  88
  89 # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: