4 <!-- <record model="crm.case.section" id="section_support_phone">
5 <field name="name">Phone Calls</field>
6 <field name="code">Phone</field>
12 <record model="crm.phonecall.categ" id="categ_phone1">
13 <field name="name">Inbound</field>
14 <field name="section_id" ref="section_sales_department"/>
16 <record model="crm.phonecall.categ" id="categ_phone2">
17 <field name="name">Outbound</field>
18 <field name="section_id" ref="section_sales_department"/>
24 <record model="crm.case.stage" id="stage_phone1">
25 <field name="name">Planned</field>
26 <field name="section_id" ref="section_sales_department"/>
28 <record model="crm.case.stage" id="stage_phone2">
29 <field name="name">Held</field>
30 <field name="section_id" ref="section_sales_department"/>
32 <record model="crm.case.stage" id="stage_phone3">
33 <field name="name">Not Held</field>
34 <field name="section_id" ref="section_sales_department"/>