1 # -*- coding: utf-8 -*-
2 ##############################################################################
4 # OpenERP, Open Source Management Solution
5 # Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
7 # This program is free software: you can redistribute it and/or modify
8 # it under the terms of the GNU Affero General Public License as
9 # published by the Free Software Foundation, either version 3 of the
10 # License, or (at your option) any later version.
12 # This program is distributed in the hope that it will be useful,
13 # but WITHOUT ANY WARRANTY; without even the implied warranty of
14 # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
15 # GNU Affero General Public License for more details.
17 # You should have received a copy of the GNU Affero General Public License
18 # along with this program. If not, see <http://www.gnu.org/licenses/>.
20 ##############################################################################
22 from crm import crm_base
23 from osv import fields, osv
24 from tools.translate import _
27 from datetime import datetime
29 class crm_phonecall(crm_base, osv.osv):
30 """ Phonecall Cases """
32 _name = "crm.phonecall"
33 _description = "Phonecall"
37 'id': fields.integer('ID'),
38 'name': fields.char('Call Summary', size=64),
39 'active': fields.boolean('Active', required=False),
40 'date_action_last': fields.datetime('Last Action', readonly=1),
41 'date_action_next': fields.datetime('Next Action', readonly=1),
42 'create_date': fields.datetime('Creation Date' , readonly=True),
43 'section_id': fields.many2one('crm.case.section', 'Sales Team', \
44 select=True, help='Sales team to which Case belongs to.'),
45 'user_id': fields.many2one('res.users', 'Responsible'),
46 'partner_id': fields.many2one('res.partner', 'Partner'),
47 'partner_address_id': fields.many2one('res.partner.address', 'Partner Contact', \
48 domain="[('partner_id','=',partner_id)]"),
49 'company_id': fields.many2one('res.company', 'Company'),
50 'description': fields.text('Description'),
51 'state': fields.selection([
54 ('cancel', 'Cancelled'),
56 ('pending', 'Not Held'),
57 ], 'State', size=16, readonly=True,
58 help='The state is set to \'Todo\', when a case is created.\
59 \nIf the case is in progress the state is set to \'Open\'.\
60 \nWhen the call is over, the state is set to \'Held\'.\
61 \nIf the call needs to be done then the state is set to \'Not Held\'.'),
62 'email_from': fields.char('Email', size=128, help="These people will receive email."),
63 'date_open': fields.datetime('Opened', readonly=True),
65 'duration': fields.float('Duration', help="Duration in Minutes"),
66 'categ_id': fields.many2one('crm.case.categ', 'Category', \
67 domain="['|',('section_id','=',section_id),('section_id','=',False),\
68 ('object_id.model', '=', 'crm.phonecall')]"),
69 'partner_phone': fields.char('Phone', size=32),
70 'partner_contact': fields.related('partner_address_id', 'name', \
71 type="char", string="Contact", size=128),
72 'partner_mobile': fields.char('Mobile', size=32),
73 'priority': fields.selection(crm.AVAILABLE_PRIORITIES, 'Priority'),
74 'date_closed': fields.datetime('Closed', readonly=True),
75 'date': fields.datetime('Date'),
76 'opportunity_id': fields.many2one ('crm.lead', 'Lead/Opportunity'),
77 'message_ids': fields.one2many('mail.message', 'res_id', 'Messages', domain=[('model','=',_name)]),
80 def _get_default_state(self, cr, uid, context=None):
81 if context and context.get('default_state', False):
82 return context.get('default_state')
86 'date': lambda *a: time.strftime('%Y-%m-%d %H:%M:%S'),
87 'priority': crm.AVAILABLE_PRIORITIES[2][0],
88 'state': _get_default_state,
89 'user_id': lambda self,cr,uid,ctx: uid,
94 def onchange_partner_address_id(self, cr, uid, ids, add, email=False):
95 res = super(crm_phonecall, self).onchange_partner_address_id(cr, uid, ids, add, email)
96 res.setdefault('value', {})
98 address = self.pool.get('res.partner.address').browse(cr, uid, add)
99 res['value']['partner_phone'] = address.phone
100 res['value']['partner_mobile'] = address.mobile
103 def case_close(self, cr, uid, ids, *args):
104 """Overrides close for crm_case for setting close date
105 @param self: The object pointer
106 @param cr: the current row, from the database cursor,
107 @param uid: the current user’s ID for security checks,
108 @param ids: List of case Ids
109 @param *args: Tuple Value for additional Params
112 for phone in self.browse(cr, uid, ids):
114 data = {'date_closed': time.strftime('%Y-%m-%d %H:%M:%S')}
115 if phone.duration <=0:
116 duration = datetime.now() - datetime.strptime(phone.date, '%Y-%m-%d %H:%M:%S')
117 data.update({'duration': duration.seconds/float(60)})
118 res = super(crm_phonecall, self).case_close(cr, uid, [phone_id], args)
119 self.write(cr, uid, [phone_id], data)
122 def case_reset(self, cr, uid, ids, *args):
123 """Resets case as Todo
124 @param self: The object pointer
125 @param cr: the current row, from the database cursor,
126 @param uid: the current user’s ID for security checks,
127 @param ids: List of case Ids
128 @param *args: Tuple Value for additional Params
130 res = super(crm_phonecall, self).case_reset(cr, uid, ids, args, 'crm.phonecall')
131 self.write(cr, uid, ids, {'duration': 0.0})
135 def case_open(self, cr, uid, ids, *args):
136 """Overrides cancel for crm_case for setting Open Date
137 @param self: The object pointer
138 @param cr: the current row, from the database cursor,
139 @param uid: the current user’s ID for security checks,
140 @param ids: List of case's Ids
141 @param *args: Give Tuple Value
143 res = super(crm_phonecall, self).case_open(cr, uid, ids, *args)
144 self.write(cr, uid, ids, {'date_open': time.strftime('%Y-%m-%d %H:%M:%S')})
147 def action_make_meeting(self, cr, uid, ids, context=None):
149 This opens Meeting's calendar view to schedule meeting on current Phonecall
150 @param self: The object pointer
151 @param cr: the current row, from the database cursor,
152 @param uid: the current user’s ID for security checks,
153 @param ids: List of Phonecall to Meeting IDs
154 @param context: A standard dictionary for contextual values
156 @return : Dictionary value for created Meeting view
159 for phonecall in self.browse(cr, uid, ids, context=context):
160 data_obj = self.pool.get('ir.model.data')
163 result = data_obj._get_id(cr, uid, 'crm', 'view_crm_case_meetings_filter')
164 res = data_obj.read(cr, uid, result, ['res_id'])
165 id1 = data_obj._get_id(cr, uid, 'crm', 'crm_case_calendar_view_meet')
166 id2 = data_obj._get_id(cr, uid, 'crm', 'crm_case_form_view_meet')
167 id3 = data_obj._get_id(cr, uid, 'crm', 'crm_case_tree_view_meet')
169 id1 = data_obj.browse(cr, uid, id1, context=context).res_id
171 id2 = data_obj.browse(cr, uid, id2, context=context).res_id
173 id3 = data_obj.browse(cr, uid, id3, context=context).res_id
176 'default_phonecall_id': phonecall.id,
177 'default_partner_id': phonecall.partner_id and phonecall.partner_id.id or False,
178 'default_email': phonecall.email_from ,
179 'default_name': phonecall.name
183 'name': _('Meetings'),
184 'domain' : "[('user_id','=',%s)]" % (uid),
187 'view_mode': 'calendar,form,tree',
188 'res_model': 'crm.meeting',
190 'views': [(id1, 'calendar'), (id2, 'form'), (id3, 'tree')],
191 'type': 'ir.actions.act_window',
192 'search_view_id': res['res_id'],
201 # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: