1 # -*- coding: utf-8 -*-
2 ##############################################################################
4 # OpenERP, Open Source Management Solution
5 # Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
7 # This program is free software: you can redistribute it and/or modify
8 # it under the terms of the GNU Affero General Public License as
9 # published by the Free Software Foundation, either version 3 of the
10 # License, or (at your option) any later version.
12 # This program is distributed in the hope that it will be useful,
13 # but WITHOUT ANY WARRANTY; without even the implied warranty of
14 # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
15 # GNU Affero General Public License for more details.
17 # You should have received a copy of the GNU Affero General Public License
18 # along with this program. If not, see <http://www.gnu.org/licenses/>.
20 ##############################################################################
22 from crm import crm_case
23 from osv import fields, osv
24 from tools.translate import _
27 from datetime import datetime, timedelta
29 class crm_phonecall(crm_case, osv.osv):
30 """ Phonecall Cases """
32 _name = "crm.phonecall"
33 _description = "Phonecall"
35 _inherit = ['mailgate.thread']
38 'id': fields.integer('ID'),
39 'name': fields.char('Call Summary', size=64),
40 'active': fields.boolean('Active', required=False),
41 'date_action_last': fields.datetime('Last Action', readonly=1),
42 'date_action_next': fields.datetime('Next Action', readonly=1),
43 'create_date': fields.datetime('Creation Date' , readonly=True),
44 'section_id': fields.many2one('crm.case.section', 'Sales Team', \
45 select=True, help='Sales team to which Case belongs to.'),
46 'user_id': fields.many2one('res.users', 'Responsible'),
47 'partner_id': fields.many2one('res.partner', 'Partner'),
48 'partner_address_id': fields.many2one('res.partner.address', 'Partner Contact', \
49 domain="[('partner_id','=',partner_id)]"),
50 'company_id': fields.many2one('res.company', 'Company'),
51 'description': fields.text('Description'),
52 'state': fields.selection([
55 ('cancel', 'Cancelled'),
57 ('pending', 'Pending'),
58 ], 'State', size=16, readonly=True,
59 help='The state is set to \'Draft\', when a case is created.\
60 \nIf the case is in progress the state is set to \'Open\'.\
61 \nWhen the case is over, the state is set to \'Done\'.\
62 \nIf the case needs to be reviewed then the state is set to \'Pending\'.'),
63 'email_from': fields.char('Email', size=128, help="These people will receive email."),
64 'date_open': fields.datetime('Opened', readonly=True),
66 'duration': fields.float('Duration', help="Duration in Minutes"),
67 'categ_id': fields.many2one('crm.case.categ', 'Category', \
68 domain="['|',('section_id','=',section_id),('section_id','=',False),\
69 ('object_id.model', '=', 'crm.phonecall')]"),
70 'partner_phone': fields.char('Phone', size=32),
71 'partner_contact': fields.related('partner_address_id', 'name', \
72 type="char", string="Contact", size=128),
73 'partner_mobile': fields.char('Mobile', size=32),
74 'priority': fields.selection(crm.AVAILABLE_PRIORITIES, 'Priority'),
75 'canal_id': fields.many2one('res.partner.canal', 'Channel', \
76 help="The channels represent the different communication\
77 modes available with the customer." \
78 " With each commercial opportunity, you can indicate\
79 the canall which is this opportunity source."),
80 'date_closed': fields.datetime('Closed', readonly=True),
81 'date': fields.datetime('Date'),
82 'opportunity_id': fields.many2one ('crm.lead', 'Opportunity'),
83 'message_ids': fields.one2many('mailgate.message', 'res_id', 'Messages', domain=[('model','=',_name)]),
87 'date': lambda *a: time.strftime('%Y-%m-%d %H:%M:%S'),
88 'priority': lambda *a: crm.AVAILABLE_PRIORITIES[2][0],
89 'state': lambda *a: 'open',
90 'user_id': lambda self,cr,uid,ctx: uid,
91 'active': lambda *a: 1,
96 def onchange_partner_address_id(self, cr, uid, ids, add, email=False):
97 res = super(crm_phonecall, self).onchange_partner_address_id(cr, uid, ids, add, email)
98 res.setdefault('value', {})
100 address = self.pool.get('res.partner.address').browse(cr, uid, add)
101 res['value']['partner_phone'] = address.phone
102 res['value']['partner_mobile'] = address.mobile
105 def case_close(self, cr, uid, ids, *args):
106 """Overrides close for crm_case for setting close date
107 @param self: The object pointer
108 @param cr: the current row, from the database cursor,
109 @param uid: the current user’s ID for security checks,
110 @param ids: List of case Ids
111 @param *args: Tuple Value for additional Params
113 for phone in self.browse(cr, uid, ids):
115 data = {'date_closed': time.strftime('%Y-%m-%d %H:%M:%S')}
116 if phone.duration <=0:
117 duration = datetime.now() - datetime.strptime(phone.date, '%Y-%m-%d %H:%M:%S')
118 data.update({'duration': duration.seconds/float(60)})
119 res = super(crm_phonecall, self).case_close(cr, uid, [phone_id], args)
120 self.write(cr, uid, ids, data)
123 def case_reset(self, cr, uid, ids, *args):
124 """Resets case as draft
125 @param self: The object pointer
126 @param cr: the current row, from the database cursor,
127 @param uid: the current user’s ID for security checks,
128 @param ids: List of case Ids
129 @param *args: Tuple Value for additional Params
131 res = super(crm_phonecall, self).case_reset(cr, uid, ids, args)
132 self.write(cr, uid, ids, {'duration': 0.0})
136 def case_open(self, cr, uid, ids, *args):
137 """Overrides cancel for crm_case for setting Open Date
138 @param self: The object pointer
139 @param cr: the current row, from the database cursor,
140 @param uid: the current user’s ID for security checks,
141 @param ids: List of case's Ids
142 @param *args: Give Tuple Value
144 res = super(crm_phonecall, self).case_open(cr, uid, ids, *args)
145 self.write(cr, uid, ids, {'date_open': time.strftime('%Y-%m-%d %H:%M:%S')})
148 def action_make_meeting(self, cr, uid, ids, context=None):
150 This opens Meeting's calendar view to schedule meeting on current Phonecall
151 @param self: The object pointer
152 @param cr: the current row, from the database cursor,
153 @param uid: the current user’s ID for security checks,
154 @param ids: List of Phonecall to Meeting IDs
155 @param context: A standard dictionary for contextual values
157 @return : Dictionary value for created Meeting view
160 for phonecall in self.browse(cr, uid, ids, context=context):
161 data_obj = self.pool.get('ir.model.data')
164 result = data_obj._get_id(cr, uid, 'crm', 'view_crm_case_meetings_filter')
165 res = data_obj.read(cr, uid, result, ['res_id'])
166 id1 = data_obj._get_id(cr, uid, 'crm', 'crm_case_calendar_view_meet')
167 id2 = data_obj._get_id(cr, uid, 'crm', 'crm_case_form_view_meet')
168 id3 = data_obj._get_id(cr, uid, 'crm', 'crm_case_tree_view_meet')
170 id1 = data_obj.browse(cr, uid, id1, context=context).res_id
172 id2 = data_obj.browse(cr, uid, id2, context=context).res_id
174 id3 = data_obj.browse(cr, uid, id3, context=context).res_id
177 'default_phonecall_id': phonecall.id,
178 'default_partner_id': phonecall.partner_id and phonecall.partner_id.id or False,
179 'default_email': phonecall.email_from ,
180 'default_name': phonecall.name
184 'name': _('Meetings'),
185 'domain' : "[('user_id','=',%s)]" % (uid),
188 'view_mode': 'calendar,form,tree',
189 'res_model': 'crm.meeting',
191 'views': [(id1, 'calendar'), (id2, 'form'), (id3, 'tree')],
192 'type': 'ir.actions.act_window',
193 'search_view_id': res['res_id'],
202 # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: