1 # -*- coding: utf-8 -*-
2 ##############################################################################
4 # OpenERP, Open Source Management Solution
5 # Copyright (C) 2004-today OpenERP SA (<http://www.openerp.com>)
7 # This program is free software: you can redistribute it and/or modify
8 # it under the terms of the GNU Affero General Public License as
9 # published by the Free Software Foundation, either version 3 of the
10 # License, or (at your option) any later version.
12 # This program is distributed in the hope that it will be useful,
13 # but WITHOUT ANY WARRANTY; without even the implied warranty of
14 # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
15 # GNU Affero General Public License for more details.
17 # You should have received a copy of the GNU Affero General Public License
18 # along with this program. If not, see <http://www.gnu.org/licenses/>.
20 ##############################################################################
23 from datetime import datetime
24 from operator import itemgetter
27 from openerp import SUPERUSER_ID
28 from openerp import tools
29 from openerp.addons.base.res.res_partner import format_address
30 from openerp.osv import fields, osv, orm
31 from openerp.tools.translate import _
33 CRM_LEAD_FIELDS_TO_MERGE = ['name',
65 class crm_lead(format_address, osv.osv):
68 _description = "Lead/Opportunity"
69 _order = "priority,date_action,id desc"
70 _inherit = ['mail.thread', 'ir.needaction_mixin']
74 # this is only an heuristics; depending on your particular stage configuration it may not match all 'new' stages
75 'crm.mt_lead_create': lambda self, cr, uid, obj, ctx=None: obj.probability == 0 and obj.stage_id and obj.stage_id.sequence <= 1,
76 'crm.mt_lead_stage': lambda self, cr, uid, obj, ctx=None: (obj.stage_id and obj.stage_id.sequence > 1) and obj.probability < 100,
77 'crm.mt_lead_won': lambda self, cr, uid, obj, ctx=None: obj.probability == 100 and obj.stage_id and obj.stage_id.fold,
78 'crm.mt_lead_lost': lambda self, cr, uid, obj, ctx=None: obj.probability == 0 and obj.stage_id and obj.stage_id.fold and obj.stage_id.sequence > 1,
81 _mail_mass_mailing = _('Leads / Opportunities')
83 def get_empty_list_help(self, cr, uid, help, context=None):
84 context = dict(context or {})
85 if context.get('default_type') == 'lead':
86 context['empty_list_help_model'] = 'crm.case.section'
87 context['empty_list_help_id'] = context.get('default_section_id')
88 context['empty_list_help_document_name'] = _("leads")
89 return super(crm_lead, self).get_empty_list_help(cr, uid, help, context=context)
91 def _get_default_section_id(self, cr, uid, context=None):
92 """ Gives default section by checking if present in the context """
93 section_id = self._resolve_section_id_from_context(cr, uid, context=context) or False
95 section_id = self.pool.get('res.users').browse(cr, uid, uid, context).default_section_id.id or False
98 def _get_default_stage_id(self, cr, uid, context=None):
99 """ Gives default stage_id """
100 section_id = self._get_default_section_id(cr, uid, context=context)
101 return self.stage_find(cr, uid, [], section_id, [('fold', '=', False)], context=context)
103 def _resolve_section_id_from_context(self, cr, uid, context=None):
104 """ Returns ID of section based on the value of 'section_id'
105 context key, or None if it cannot be resolved to a single
110 if type(context.get('default_section_id')) in (int, long):
111 return context.get('default_section_id')
112 if isinstance(context.get('default_section_id'), basestring):
113 section_ids = self.pool.get('crm.case.section').name_search(cr, uid, name=context['default_section_id'], context=context)
114 if len(section_ids) == 1:
115 return int(section_ids[0][0])
118 def _resolve_type_from_context(self, cr, uid, context=None):
119 """ Returns the type (lead or opportunity) from the type context
120 key. Returns None if it cannot be resolved.
124 return context.get('default_type')
126 def _read_group_stage_ids(self, cr, uid, ids, domain, read_group_order=None, access_rights_uid=None, context=None):
127 access_rights_uid = access_rights_uid or uid
128 stage_obj = self.pool.get('crm.case.stage')
129 order = stage_obj._order
130 # lame hack to allow reverting search, should just work in the trivial case
131 if read_group_order == 'stage_id desc':
132 order = "%s desc" % order
133 # retrieve section_id from the context and write the domain
134 # - ('id', 'in', 'ids'): add columns that should be present
135 # - OR ('case_default', '=', True), ('fold', '=', False): add default columns that are not folded
136 # - OR ('section_ids', '=', section_id), ('fold', '=', False) if section_id: add section columns that are not folded
138 section_id = self._resolve_section_id_from_context(cr, uid, context=context)
140 search_domain += ['|', ('section_ids', '=', section_id)]
141 search_domain += [('id', 'in', ids)]
143 search_domain += ['|', ('id', 'in', ids), ('case_default', '=', True)]
144 # retrieve type from the context (if set: choose 'type' or 'both')
145 type = self._resolve_type_from_context(cr, uid, context=context)
147 search_domain += ['|', ('type', '=', type), ('type', '=', 'both')]
149 stage_ids = stage_obj._search(cr, uid, search_domain, order=order, access_rights_uid=access_rights_uid, context=context)
150 result = stage_obj.name_get(cr, access_rights_uid, stage_ids, context=context)
151 # restore order of the search
152 result.sort(lambda x, y: cmp(stage_ids.index(x[0]), stage_ids.index(y[0])))
155 for stage in stage_obj.browse(cr, access_rights_uid, stage_ids, context=context):
156 fold[stage.id] = stage.fold or False
159 def fields_view_get(self, cr, user, view_id=None, view_type='form', context=None, toolbar=False, submenu=False):
160 res = super(crm_lead, self).fields_view_get(cr, user, view_id, view_type, context, toolbar=toolbar, submenu=submenu)
161 if view_type == 'form':
162 res['arch'] = self.fields_view_get_address(cr, user, res['arch'], context=context)
166 'stage_id': _read_group_stage_ids
169 def _compute_day(self, cr, uid, ids, fields, args, context=None):
171 :return dict: difference between current date and log date
174 for lead in self.browse(cr, uid, ids, context=context):
179 if field == 'day_open':
181 date_create = datetime.strptime(lead.create_date, "%Y-%m-%d %H:%M:%S")
182 date_open = datetime.strptime(lead.date_open, "%Y-%m-%d %H:%M:%S")
183 ans = date_open - date_create
184 elif field == 'day_close':
186 date_create = datetime.strptime(lead.create_date, "%Y-%m-%d %H:%M:%S")
187 date_close = datetime.strptime(lead.date_closed, "%Y-%m-%d %H:%M:%S")
188 ans = date_close - date_create
190 duration = abs(int(ans.days))
191 res[lead.id][field] = duration
193 def _meeting_count(self, cr, uid, ids, field_name, arg, context=None):
194 Event = self.pool['calendar.event']
196 opp_id: Event.search_count(cr,uid, [('opportunity_id', '=', opp_id)], context=context)
200 'partner_id': fields.many2one('res.partner', 'Partner', ondelete='set null', track_visibility='onchange',
201 select=True, help="Linked partner (optional). Usually created when converting the lead."),
203 'id': fields.integer('ID', readonly=True),
204 'name': fields.char('Subject', required=True, select=1),
205 'active': fields.boolean('Active', required=False),
206 'date_action_last': fields.datetime('Last Action', readonly=1),
207 'date_action_next': fields.datetime('Next Action', readonly=1),
208 'email_from': fields.char('Email', size=128, help="Email address of the contact", select=1),
209 'section_id': fields.many2one('crm.case.section', 'Sales Team',
210 select=True, track_visibility='onchange', help='When sending mails, the default email address is taken from the sales team.'),
211 'create_date': fields.datetime('Creation Date', readonly=True),
212 'email_cc': fields.text('Global CC', help="These email addresses will be added to the CC field of all inbound and outbound emails for this record before being sent. Separate multiple email addresses with a comma"),
213 'description': fields.text('Notes'),
214 'write_date': fields.datetime('Update Date', readonly=True),
215 'categ_ids': fields.many2many('crm.case.categ', 'crm_lead_category_rel', 'lead_id', 'category_id', 'Tags', \
216 domain="['|', ('section_id', '=', section_id), ('section_id', '=', False), ('object_id.model', '=', 'crm.lead')]", help="Classify and analyze your lead/opportunity categories like: Training, Service"),
217 'type_id': fields.many2one('crm.case.resource.type', 'Campaign', \
218 domain="['|',('section_id','=',section_id),('section_id','=',False)]", help="From which campaign (seminar, marketing campaign, mass mailing, ...) did this contact come from?"),
219 'channel_id': fields.many2one('crm.case.channel', 'Channel', help="Communication channel (mail, direct, phone, ...)"),
220 'contact_name': fields.char('Contact Name', size=64),
221 'partner_name': fields.char("Customer Name", size=64,help='The name of the future partner company that will be created while converting the lead into opportunity', select=1),
222 'opt_out': fields.boolean('Opt-Out', oldname='optout',
223 help="If opt-out is checked, this contact has refused to receive emails for mass mailing and marketing campaign. "
224 "Filter 'Available for Mass Mailing' allows users to filter the leads when performing mass mailing."),
225 'type': fields.selection([ ('lead','Lead'), ('opportunity','Opportunity'), ],'Type', select=True, help="Type is used to separate Leads and Opportunities"),
226 'priority': fields.selection(crm.AVAILABLE_PRIORITIES, 'Priority', select=True),
227 'date_closed': fields.datetime('Closed', readonly=True, copy=False),
228 'stage_id': fields.many2one('crm.case.stage', 'Stage', track_visibility='onchange', select=True,
229 domain="['&', ('section_ids', '=', section_id), '|', ('type', '=', type), ('type', '=', 'both')]"),
230 'user_id': fields.many2one('res.users', 'Salesperson', select=True, track_visibility='onchange'),
231 'referred': fields.char('Referred By'),
232 'date_open': fields.datetime('Assigned', readonly=True),
233 'day_open': fields.function(_compute_day, string='Days to Open', \
234 multi='day_open', type="float", store=True),
235 'day_close': fields.function(_compute_day, string='Days to Close', \
236 multi='day_open', type="float", store=True),
237 'date_last_stage_update': fields.datetime('Last Stage Update', select=True),
239 # Messaging and marketing
240 'message_bounce': fields.integer('Bounce'),
241 # Only used for type opportunity
242 'probability': fields.float('Success Rate (%)', group_operator="avg"),
243 'planned_revenue': fields.float('Expected Revenue', track_visibility='always'),
244 'ref': fields.reference('Reference', selection=openerp.addons.base.res.res_request.referencable_models),
245 'ref2': fields.reference('Reference 2', selection=openerp.addons.base.res.res_request.referencable_models),
246 'phone': fields.char("Phone", size=64),
247 'date_deadline': fields.date('Expected Closing', help="Estimate of the date on which the opportunity will be won."),
248 'date_action': fields.date('Next Action Date', select=True),
249 'title_action': fields.char('Next Action'),
250 'color': fields.integer('Color Index'),
251 'partner_address_name': fields.related('partner_id', 'name', type='char', string='Partner Contact Name', readonly=True),
252 'partner_address_email': fields.related('partner_id', 'email', type='char', string='Partner Contact Email', readonly=True),
253 'company_currency': fields.related('company_id', 'currency_id', type='many2one', string='Currency', readonly=True, relation="res.currency"),
254 'user_email': fields.related('user_id', 'email', type='char', string='User Email', readonly=True),
255 'user_login': fields.related('user_id', 'login', type='char', string='User Login', readonly=True),
257 # Fields for address, due to separation from crm and res.partner
258 'street': fields.char('Street'),
259 'street2': fields.char('Street2'),
260 'zip': fields.char('Zip', change_default=True, size=24),
261 'city': fields.char('City'),
262 'state_id': fields.many2one("res.country.state", 'State'),
263 'country_id': fields.many2one('res.country', 'Country'),
264 'phone': fields.char('Phone'),
265 'fax': fields.char('Fax'),
266 'mobile': fields.char('Mobile'),
267 'function': fields.char('Function'),
268 'title': fields.many2one('res.partner.title', 'Title'),
269 'company_id': fields.many2one('res.company', 'Company', select=1),
270 'payment_mode': fields.many2one('crm.payment.mode', 'Payment Mode', \
271 domain="[('section_id','=',section_id)]"),
272 'planned_cost': fields.float('Planned Costs'),
273 'meeting_count': fields.function(_meeting_count, string='# Meetings', type='integer'),
279 'user_id': lambda s, cr, uid, c: uid,
280 'stage_id': lambda s, cr, uid, c: s._get_default_stage_id(cr, uid, c),
281 'section_id': lambda s, cr, uid, c: s._get_default_section_id(cr, uid, c),
282 'company_id': lambda s, cr, uid, c: s.pool.get('res.company')._company_default_get(cr, uid, 'crm.lead', context=c),
283 'priority': lambda *a: crm.AVAILABLE_PRIORITIES[2][0],
285 'date_last_stage_update': fields.datetime.now,
289 ('check_probability', 'check(probability >= 0 and probability <= 100)', 'The probability of closing the deal should be between 0% and 100%!')
292 def onchange_stage_id(self, cr, uid, ids, stage_id, context=None):
295 stage = self.pool.get('crm.case.stage').browse(cr, uid, stage_id, context=context)
296 if not stage.on_change:
298 vals = {'probability': stage.probability}
299 if stage.probability >= 100 or (stage.probability == 0 and stage.sequence > 1):
300 vals['date_closed'] = fields.datetime.now()
301 return {'value': vals}
303 def on_change_partner_id(self, cr, uid, ids, partner_id, context=None):
306 partner = self.pool.get('res.partner').browse(cr, uid, partner_id, context=context)
308 'partner_name': partner.parent_id.name if partner.parent_id else partner.name,
309 'contact_name': partner.name if partner.parent_id else False,
310 'street': partner.street,
311 'street2': partner.street2,
312 'city': partner.city,
313 'state_id': partner.state_id and partner.state_id.id or False,
314 'country_id': partner.country_id and partner.country_id.id or False,
315 'email_from': partner.email,
316 'phone': partner.phone,
317 'mobile': partner.mobile,
321 return {'value': values}
323 def on_change_user(self, cr, uid, ids, user_id, context=None):
324 """ When changing the user, also set a section_id or restrict section id
325 to the ones user_id is member of. """
326 section_id = self._get_default_section_id(cr, uid, context=context) or False
327 if user_id and not section_id:
328 section_ids = self.pool.get('crm.case.section').search(cr, uid, ['|', ('user_id', '=', user_id), ('member_ids', '=', user_id)], context=context)
330 section_id = section_ids[0]
331 return {'value': {'section_id': section_id}}
333 def stage_find(self, cr, uid, cases, section_id, domain=None, order='sequence', context=None):
334 """ Override of the base.stage method
335 Parameter of the stage search taken from the lead:
336 - type: stage type must be the same or 'both'
337 - section_id: if set, stages must belong to this section or
338 be a default stage; if not set, stages must be default
341 if isinstance(cases, (int, long)):
342 cases = self.browse(cr, uid, cases, context=context)
345 # check whether we should try to add a condition on type
346 avoid_add_type_term = any([term for term in domain if len(term) == 3 if term[0] == 'type'])
347 # collect all section_ids
350 if not cases and context.get('default_type'):
351 ctx_type = context.get('default_type')
354 section_ids.add(section_id)
357 section_ids.add(lead.section_id.id)
358 if lead.type not in types:
359 types.append(lead.type)
360 # OR all section_ids and OR with case_default
363 search_domain += [('|')] * len(section_ids)
364 for section_id in section_ids:
365 search_domain.append(('section_ids', '=', section_id))
366 search_domain.append(('case_default', '=', True))
367 # AND with cases types
368 if not avoid_add_type_term:
369 search_domain.append(('type', 'in', types))
370 # AND with the domain in parameter
371 search_domain += list(domain)
372 # perform search, return the first found
373 stage_ids = self.pool.get('crm.case.stage').search(cr, uid, search_domain, order=order, limit=1, context=context)
378 def case_mark_lost(self, cr, uid, ids, context=None):
379 """ Mark the case as lost: state=cancel and probability=0
382 for lead in self.browse(cr, uid, ids, context=context):
383 stage_id = self.stage_find(cr, uid, [lead], lead.section_id.id or False, [('probability', '=', 0.0), ('fold', '=', True), ('sequence', '>', 1)], context=context)
385 if stages_leads.get(stage_id):
386 stages_leads[stage_id].append(lead.id)
388 stages_leads[stage_id] = [lead.id]
390 raise osv.except_osv(_('Warning!'),
391 _('To relieve your sales pipe and group all Lost opportunities, configure one of your sales stage as follow:\n'
392 'probability = 0 %, select "Change Probability Automatically".\n'
393 'Create a specific stage or edit an existing one by editing columns of your opportunity pipe.'))
394 for stage_id, lead_ids in stages_leads.items():
395 self.write(cr, uid, lead_ids, {'stage_id': stage_id}, context=context)
398 def case_mark_won(self, cr, uid, ids, context=None):
399 """ Mark the case as won: state=done and probability=100
402 for lead in self.browse(cr, uid, ids, context=context):
403 stage_id = self.stage_find(cr, uid, [lead], lead.section_id.id or False, [('probability', '=', 100.0), ('fold', '=', True)], context=context)
405 if stages_leads.get(stage_id):
406 stages_leads[stage_id].append(lead.id)
408 stages_leads[stage_id] = [lead.id]
410 raise osv.except_osv(_('Warning!'),
411 _('To relieve your sales pipe and group all Won opportunities, configure one of your sales stage as follow:\n'
412 'probability = 100 % and select "Change Probability Automatically".\n'
413 'Create a specific stage or edit an existing one by editing columns of your opportunity pipe.'))
414 for stage_id, lead_ids in stages_leads.items():
415 self.write(cr, uid, lead_ids, {'stage_id': stage_id}, context=context)
418 def case_escalate(self, cr, uid, ids, context=None):
419 """ Escalates case to parent level """
420 for case in self.browse(cr, uid, ids, context=context):
421 data = {'active': True}
422 if case.section_id.parent_id:
423 data['section_id'] = case.section_id.parent_id.id
424 if case.section_id.parent_id.change_responsible:
425 if case.section_id.parent_id.user_id:
426 data['user_id'] = case.section_id.parent_id.user_id.id
428 raise osv.except_osv(_('Error!'), _("You are already at the top level of your sales-team category.\nTherefore you cannot escalate furthermore."))
429 self.write(cr, uid, [case.id], data, context=context)
432 def _merge_get_result_type(self, cr, uid, opps, context=None):
434 Define the type of the result of the merge. If at least one of the
435 element to merge is an opp, the resulting new element will be an opp.
436 Otherwise it will be a lead.
438 We'll directly use a list of browse records instead of a list of ids
439 for performances' sake: it will spare a second browse of the
442 :param list opps: list of browse records containing the leads/opps to process
443 :return string type: the type of the final element
446 if (opp.type == 'opportunity'):
451 def _merge_data(self, cr, uid, ids, oldest, fields, context=None):
453 Prepare lead/opp data into a dictionary for merging. Different types
454 of fields are processed in different ways:
455 - text: all the values are concatenated
456 - m2m and o2m: those fields aren't processed
457 - m2o: the first not null value prevails (the other are dropped)
458 - any other type of field: same as m2o
460 :param list ids: list of ids of the leads to process
461 :param list fields: list of leads' fields to process
462 :return dict data: contains the merged values
464 opportunities = self.browse(cr, uid, ids, context=context)
466 def _get_first_not_null(attr):
467 for opp in opportunities:
468 if hasattr(opp, attr) and bool(getattr(opp, attr)):
469 return getattr(opp, attr)
472 def _get_first_not_null_id(attr):
473 res = _get_first_not_null(attr)
474 return res and res.id or False
476 def _concat_all(attr):
477 return '\n\n'.join(filter(lambda x: x, [getattr(opp, attr) or '' for opp in opportunities if hasattr(opp, attr)]))
479 # Process the fields' values
481 for field_name in fields:
482 field_info = self._all_columns.get(field_name)
483 if field_info is None:
485 field = field_info.column
486 if field._type in ('many2many', 'one2many'):
488 elif field._type == 'many2one':
489 data[field_name] = _get_first_not_null_id(field_name) # !!
490 elif field._type == 'text':
491 data[field_name] = _concat_all(field_name) #not lost
493 data[field_name] = _get_first_not_null(field_name) #not lost
495 # Define the resulting type ('lead' or 'opportunity')
496 data['type'] = self._merge_get_result_type(cr, uid, opportunities, context)
499 def _mail_body(self, cr, uid, lead, fields, title=False, context=None):
502 body.append("%s\n" % (title))
504 for field_name in fields:
505 field_info = self._all_columns.get(field_name)
506 if field_info is None:
508 field = field_info.column
511 if field._type == 'selection':
512 if hasattr(field.selection, '__call__'):
513 key = field.selection(self, cr, uid, context=context)
515 key = field.selection
516 value = dict(key).get(lead[field_name], lead[field_name])
517 elif field._type == 'many2one':
519 value = lead[field_name].name_get()[0][1]
520 elif field._type == 'many2many':
522 for val in lead[field_name]:
523 field_value = val.name_get()[0][1]
524 value += field_value + ","
526 value = lead[field_name]
528 body.append("%s: %s" % (field.string, value or ''))
529 return "<br/>".join(body + ['<br/>'])
531 def _merge_notify(self, cr, uid, opportunity_id, opportunities, context=None):
533 Create a message gathering merged leads/opps information.
535 #TOFIX: mail template should be used instead of fix body, subject text
537 result_type = self._merge_get_result_type(cr, uid, opportunities, context)
538 if result_type == 'lead':
539 merge_message = _('Merged leads')
541 merge_message = _('Merged opportunities')
542 subject = [merge_message]
543 for opportunity in opportunities:
544 subject.append(opportunity.name)
545 title = "%s : %s" % (opportunity.type == 'opportunity' and _('Merged opportunity') or _('Merged lead'), opportunity.name)
546 fields = list(CRM_LEAD_FIELDS_TO_MERGE)
547 details.append(self._mail_body(cr, uid, opportunity, fields, title=title, context=context))
549 # Chatter message's subject
550 subject = subject[0] + ": " + ", ".join(subject[1:])
551 details = "\n\n".join(details)
552 return self.message_post(cr, uid, [opportunity_id], body=details, subject=subject, context=context)
554 def _merge_opportunity_history(self, cr, uid, opportunity_id, opportunities, context=None):
555 message = self.pool.get('mail.message')
556 for opportunity in opportunities:
557 for history in opportunity.message_ids:
558 message.write(cr, uid, history.id, {
559 'res_id': opportunity_id,
560 'subject' : _("From %s : %s") % (opportunity.name, history.subject)
565 def _merge_opportunity_attachments(self, cr, uid, opportunity_id, opportunities, context=None):
566 attach_obj = self.pool.get('ir.attachment')
568 # return attachments of opportunity
569 def _get_attachments(opportunity_id):
570 attachment_ids = attach_obj.search(cr, uid, [('res_model', '=', self._name), ('res_id', '=', opportunity_id)], context=context)
571 return attach_obj.browse(cr, uid, attachment_ids, context=context)
573 first_attachments = _get_attachments(opportunity_id)
574 #counter of all attachments to move. Used to make sure the name is different for all attachments
576 for opportunity in opportunities:
577 attachments = _get_attachments(opportunity.id)
578 for attachment in attachments:
579 values = {'res_id': opportunity_id,}
580 for attachment_in_first in first_attachments:
581 if attachment.name == attachment_in_first.name:
582 name = "%s (%s)" % (attachment.name, count,),
584 attachment.write(values)
587 def merge_opportunity(self, cr, uid, ids, user_id=False, section_id=False, context=None):
589 Different cases of merge:
590 - merge leads together = 1 new lead
591 - merge at least 1 opp with anything else (lead or opp) = 1 new opp
593 :param list ids: leads/opportunities ids to merge
594 :return int id: id of the resulting lead/opp
600 raise osv.except_osv(_('Warning!'), _('Please select more than one element (lead or opportunity) from the list view.'))
602 opportunities = self.browse(cr, uid, ids, context=context)
604 # Sorting the leads/opps according to the confidence level of its stage, which relates to the probability of winning it
605 # The confidence level increases with the stage sequence, except when the stage probability is 0.0 (Lost cases)
606 # An Opportunity always has higher confidence level than a lead, unless its stage probability is 0.0
607 for opportunity in opportunities:
609 if opportunity.stage_id and not opportunity.stage_id.fold:
610 sequence = opportunity.stage_id.sequence
611 sequenced_opps.append(((int(sequence != -1 and opportunity.type == 'opportunity'), sequence, -opportunity.id), opportunity))
613 sequenced_opps.sort(reverse=True)
614 opportunities = map(itemgetter(1), sequenced_opps)
615 ids = [opportunity.id for opportunity in opportunities]
616 highest = opportunities[0]
617 opportunities_rest = opportunities[1:]
619 tail_opportunities = opportunities_rest
621 fields = list(CRM_LEAD_FIELDS_TO_MERGE)
622 merged_data = self._merge_data(cr, uid, ids, highest, fields, context=context)
625 merged_data['user_id'] = user_id
627 merged_data['section_id'] = section_id
629 # Merge messages and attachements into the first opportunity
630 self._merge_opportunity_history(cr, uid, highest.id, tail_opportunities, context=context)
631 self._merge_opportunity_attachments(cr, uid, highest.id, tail_opportunities, context=context)
633 # Merge notifications about loss of information
634 opportunities = [highest]
635 opportunities.extend(opportunities_rest)
636 self._merge_notify(cr, uid, highest.id, opportunities, context=context)
637 # Check if the stage is in the stages of the sales team. If not, assign the stage with the lowest sequence
638 if merged_data.get('section_id'):
639 section_stage_ids = self.pool.get('crm.case.stage').search(cr, uid, [('section_ids', 'in', merged_data['section_id']), ('type', '=', merged_data.get('type'))], order='sequence', context=context)
640 if merged_data.get('stage_id') not in section_stage_ids:
641 merged_data['stage_id'] = section_stage_ids and section_stage_ids[0] or False
642 # Write merged data into first opportunity
643 self.write(cr, uid, [highest.id], merged_data, context=context)
644 # Delete tail opportunities
645 # We use the SUPERUSER to avoid access rights issues because as the user had the rights to see the records it should be safe to do so
646 self.unlink(cr, SUPERUSER_ID, [x.id for x in tail_opportunities], context=context)
650 def _convert_opportunity_data(self, cr, uid, lead, customer, section_id=False, context=None):
651 crm_stage = self.pool.get('crm.case.stage')
654 contact_id = self.pool.get('res.partner').address_get(cr, uid, [customer.id])['default']
656 section_id = lead.section_id and lead.section_id.id or False
658 'planned_revenue': lead.planned_revenue,
659 'probability': lead.probability,
661 'partner_id': customer and customer.id or False,
662 'user_id': (lead.user_id and lead.user_id.id),
663 'type': 'opportunity',
664 'date_action': fields.datetime.now(),
665 'date_open': fields.datetime.now(),
666 'email_from': customer and customer.email or lead.email_from,
667 'phone': customer and customer.phone or lead.phone,
669 if not lead.stage_id or lead.stage_id.type=='lead':
670 val['stage_id'] = self.stage_find(cr, uid, [lead], section_id, [('type', 'in', ('opportunity', 'both'))], context=context)
673 def convert_opportunity(self, cr, uid, ids, partner_id, user_ids=False, section_id=False, context=None):
676 partner = self.pool.get('res.partner')
677 customer = partner.browse(cr, uid, partner_id, context=context)
678 for lead in self.browse(cr, uid, ids, context=context):
679 # TDE: was if lead.state in ('done', 'cancel'):
680 if lead.probability == 100 or (lead.probability == 0 and lead.stage_id.fold):
682 vals = self._convert_opportunity_data(cr, uid, lead, customer, section_id, context=context)
683 self.write(cr, uid, [lead.id], vals, context=context)
685 if user_ids or section_id:
686 self.allocate_salesman(cr, uid, ids, user_ids, section_id, context=context)
690 def _lead_create_contact(self, cr, uid, lead, name, is_company, parent_id=False, context=None):
691 partner = self.pool.get('res.partner')
692 vals = {'name': name,
693 'user_id': lead.user_id.id,
694 'comment': lead.description,
695 'section_id': lead.section_id.id or False,
696 'parent_id': parent_id,
698 'mobile': lead.mobile,
699 'email': tools.email_split(lead.email_from) and tools.email_split(lead.email_from)[0] or False,
701 'title': lead.title and lead.title.id or False,
702 'function': lead.function,
703 'street': lead.street,
704 'street2': lead.street2,
707 'country_id': lead.country_id and lead.country_id.id or False,
708 'state_id': lead.state_id and lead.state_id.id or False,
709 'is_company': is_company,
712 partner = partner.create(cr, uid, vals, context=context)
715 def _create_lead_partner(self, cr, uid, lead, context=None):
717 if lead.partner_name and lead.contact_name:
718 partner_id = self._lead_create_contact(cr, uid, lead, lead.partner_name, True, context=context)
719 partner_id = self._lead_create_contact(cr, uid, lead, lead.contact_name, False, partner_id, context=context)
720 elif lead.partner_name and not lead.contact_name:
721 partner_id = self._lead_create_contact(cr, uid, lead, lead.partner_name, True, context=context)
722 elif not lead.partner_name and lead.contact_name:
723 partner_id = self._lead_create_contact(cr, uid, lead, lead.contact_name, False, context=context)
724 elif lead.email_from and self.pool.get('res.partner')._parse_partner_name(lead.email_from, context=context)[0]:
725 contact_name = self.pool.get('res.partner')._parse_partner_name(lead.email_from, context=context)[0]
726 partner_id = self._lead_create_contact(cr, uid, lead, contact_name, False, context=context)
728 raise osv.except_osv(
730 _('No customer name defined. Please fill one of the following fields: Company Name, Contact Name or Email ("Name <email@address>")')
734 def handle_partner_assignation(self, cr, uid, ids, action='create', partner_id=False, context=None):
736 Handle partner assignation during a lead conversion.
737 if action is 'create', create new partner with contact and assign lead to new partner_id.
738 otherwise assign lead to the specified partner_id
740 :param list ids: leads/opportunities ids to process
741 :param string action: what has to be done regarding partners (create it, assign an existing one, or nothing)
742 :param int partner_id: partner to assign if any
743 :return dict: dictionary organized as followed: {lead_id: partner_assigned_id}
745 #TODO this is a duplication of the handle_partner_assignation method of crm_phonecall
747 for lead in self.browse(cr, uid, ids, context=context):
748 # If the action is set to 'create' and no partner_id is set, create a new one
750 partner_ids[lead.id] = lead.partner_id.id
752 if not partner_id and action == 'create':
753 partner_id = self._create_lead_partner(cr, uid, lead, context)
754 self.pool['res.partner'].write(cr, uid, partner_id, {'section_id': lead.section_id and lead.section_id.id or False})
756 lead.write({'partner_id': partner_id}, context=context)
757 partner_ids[lead.id] = partner_id
760 def allocate_salesman(self, cr, uid, ids, user_ids=None, team_id=False, context=None):
762 Assign salesmen and salesteam to a batch of leads. If there are more
763 leads than salesmen, these salesmen will be assigned in round-robin.
764 E.g.: 4 salesmen (S1, S2, S3, S4) for 6 leads (L1, L2, ... L6). They
765 will be assigned as followed: L1 - S1, L2 - S2, L3 - S3, L4 - S4,
768 :param list ids: leads/opportunities ids to process
769 :param list user_ids: salesmen to assign
770 :param int team_id: salesteam to assign
778 value['section_id'] = team_id
780 value['user_id'] = user_ids[index]
781 # Cycle through user_ids
782 index = (index + 1) % len(user_ids)
784 self.write(cr, uid, [lead_id], value, context=context)
787 def schedule_phonecall(self, cr, uid, ids, schedule_time, call_summary, desc, phone, contact_name, user_id=False, section_id=False, categ_id=False, action='schedule', context=None):
789 :param string action: ('schedule','Schedule a call'), ('log','Log a call')
791 phonecall = self.pool.get('crm.phonecall')
792 model_data = self.pool.get('ir.model.data')
796 res_id = model_data._get_id(cr, uid, 'crm', 'categ_phone2')
797 categ_id = model_data.browse(cr, uid, res_id, context=context).res_id
800 for lead in self.browse(cr, uid, ids, context=context):
802 section_id = lead.section_id and lead.section_id.id or False
804 user_id = lead.user_id and lead.user_id.id or False
806 'name': call_summary,
807 'opportunity_id': lead.id,
808 'user_id': user_id or False,
809 'categ_id': categ_id or False,
810 'description': desc or '',
811 'date': schedule_time,
812 'section_id': section_id or False,
813 'partner_id': lead.partner_id and lead.partner_id.id or False,
814 'partner_phone': phone or lead.phone or (lead.partner_id and lead.partner_id.phone or False),
815 'partner_mobile': lead.partner_id and lead.partner_id.mobile or False,
816 'priority': lead.priority,
818 new_id = phonecall.create(cr, uid, vals, context=context)
819 phonecall.write(cr, uid, [new_id], {'state': 'open'}, context=context)
821 phonecall.write(cr, uid, [new_id], {'state': 'done'}, context=context)
822 phonecall_dict[lead.id] = new_id
823 self.schedule_phonecall_send_note(cr, uid, [lead.id], new_id, action, context=context)
824 return phonecall_dict
826 def redirect_opportunity_view(self, cr, uid, opportunity_id, context=None):
827 models_data = self.pool.get('ir.model.data')
829 # Get opportunity views
830 dummy, form_view = models_data.get_object_reference(cr, uid, 'crm', 'crm_case_form_view_oppor')
831 dummy, tree_view = models_data.get_object_reference(cr, uid, 'crm', 'crm_case_tree_view_oppor')
833 'name': _('Opportunity'),
835 'view_mode': 'tree, form',
836 'res_model': 'crm.lead',
837 'domain': [('type', '=', 'opportunity')],
838 'res_id': int(opportunity_id),
840 'views': [(form_view or False, 'form'),
841 (tree_view or False, 'tree'), (False, 'kanban'),
842 (False, 'calendar'), (False, 'graph')],
843 'type': 'ir.actions.act_window',
846 def redirect_lead_view(self, cr, uid, lead_id, context=None):
847 models_data = self.pool.get('ir.model.data')
850 dummy, form_view = models_data.get_object_reference(cr, uid, 'crm', 'crm_case_form_view_leads')
851 dummy, tree_view = models_data.get_object_reference(cr, uid, 'crm', 'crm_case_tree_view_leads')
855 'view_mode': 'tree, form',
856 'res_model': 'crm.lead',
857 'domain': [('type', '=', 'lead')],
858 'res_id': int(lead_id),
860 'views': [(form_view or False, 'form'),
861 (tree_view or False, 'tree'),
862 (False, 'calendar'), (False, 'graph')],
863 'type': 'ir.actions.act_window',
866 def action_schedule_meeting(self, cr, uid, ids, context=None):
868 Open meeting's calendar view to schedule meeting on current opportunity.
869 :return dict: dictionary value for created Meeting view
871 lead = self.browse(cr, uid, ids[0], context)
872 res = self.pool.get('ir.actions.act_window').for_xml_id(cr, uid, 'calendar', 'action_calendar_event', context)
873 partner_ids = [self.pool['res.users'].browse(cr, uid, uid, context=context).partner_id.id]
875 partner_ids.append(lead.partner_id.id)
877 'default_opportunity_id': lead.type == 'opportunity' and lead.id or False,
878 'default_partner_id': lead.partner_id and lead.partner_id.id or False,
879 'default_partner_ids': partner_ids,
880 'default_section_id': lead.section_id and lead.section_id.id or False,
881 'default_name': lead.name,
885 def create(self, cr, uid, vals, context=None):
886 context = dict(context or {})
887 if vals.get('type') and not context.get('default_type'):
888 context['default_type'] = vals.get('type')
889 if vals.get('section_id') and not context.get('default_section_id'):
890 context['default_section_id'] = vals.get('section_id')
892 # context: no_log, because subtype already handle this
893 create_context = dict(context, mail_create_nolog=True)
894 return super(crm_lead, self).create(cr, uid, vals, context=create_context)
896 def write(self, cr, uid, ids, vals, context=None):
897 # stage change: update date_last_stage_update
898 if 'stage_id' in vals:
899 vals['date_last_stage_update'] = fields.datetime.now()
900 # stage change with new stage: update probability
901 if vals.get('stage_id') and not vals.get('probability'):
902 onchange_stage_values = self.onchange_stage_id(cr, uid, ids, vals.get('stage_id'), context=context)['value']
903 vals.update(onchange_stage_values)
904 return super(crm_lead, self).write(cr, uid, ids, vals, context=context)
906 def copy(self, cr, uid, id, default=None, context=None):
911 lead = self.browse(cr, uid, id, context=context)
912 local_context = dict(context)
913 local_context.setdefault('default_type', lead.type)
914 local_context.setdefault('default_section_id', lead.section_id)
915 if lead.type == 'opportunity':
916 default['date_open'] = fields.datetime.now()
918 default['date_open'] = False
919 return super(crm_lead, self).copy(cr, uid, id, default, context=local_context)
921 def get_empty_list_help(self, cr, uid, help, context=None):
922 context = dict(context or {})
923 context['empty_list_help_model'] = 'crm.case.section'
924 context['empty_list_help_id'] = context.get('default_section_id', None)
925 context['empty_list_help_document_name'] = _("opportunity")
926 if context.get('default_type') == 'lead':
927 context['empty_list_help_document_name'] = _("lead")
928 return super(crm_lead, self).get_empty_list_help(cr, uid, help, context=context)
930 # ----------------------------------------
932 # ----------------------------------------
934 def message_get_reply_to(self, cr, uid, ids, context=None):
935 """ Override to get the reply_to of the parent project. """
936 leads = self.browse(cr, SUPERUSER_ID, ids, context=context)
937 section_ids = set([lead.section_id.id for lead in leads if lead.section_id])
938 aliases = self.pool['crm.case.section'].message_get_reply_to(cr, uid, list(section_ids), context=context)
939 return dict((lead.id, aliases.get(lead.section_id and lead.section_id.id or 0, False)) for lead in leads)
941 def get_formview_id(self, cr, uid, id, context=None):
942 obj = self.browse(cr, uid, id, context=context)
943 if obj.type == 'opportunity':
944 model, view_id = self.pool.get('ir.model.data').get_object_reference(cr, uid, 'crm', 'crm_case_form_view_oppor')
946 view_id = super(crm_lead, self).get_formview_id(cr, uid, id, context=context)
949 def message_get_suggested_recipients(self, cr, uid, ids, context=None):
950 recipients = super(crm_lead, self).message_get_suggested_recipients(cr, uid, ids, context=context)
952 for lead in self.browse(cr, uid, ids, context=context):
954 self._message_add_suggested_recipient(cr, uid, recipients, lead, partner=lead.partner_id, reason=_('Customer'))
955 elif lead.email_from:
956 self._message_add_suggested_recipient(cr, uid, recipients, lead, email=lead.email_from, reason=_('Customer Email'))
957 except (osv.except_osv, orm.except_orm): # no read access rights -> just ignore suggested recipients because this imply modifying followers
961 def message_new(self, cr, uid, msg, custom_values=None, context=None):
962 """ Overrides mail_thread message_new that is called by the mailgateway
963 through message_process.
964 This override updates the document according to the email.
966 if custom_values is None:
969 'name': msg.get('subject') or _("No Subject"),
970 'email_from': msg.get('from'),
971 'email_cc': msg.get('cc'),
972 'partner_id': msg.get('author_id', False),
975 if msg.get('author_id'):
976 defaults.update(self.on_change_partner_id(cr, uid, None, msg.get('author_id'), context=context)['value'])
977 if msg.get('priority') in dict(crm.AVAILABLE_PRIORITIES):
978 defaults['priority'] = msg.get('priority')
979 defaults.update(custom_values)
980 return super(crm_lead, self).message_new(cr, uid, msg, custom_values=defaults, context=context)
982 def message_update(self, cr, uid, ids, msg, update_vals=None, context=None):
983 """ Overrides mail_thread message_update that is called by the mailgateway
984 through message_process.
985 This method updates the document according to the email.
987 if isinstance(ids, (str, int, long)):
989 if update_vals is None: update_vals = {}
991 if msg.get('priority') in dict(crm.AVAILABLE_PRIORITIES):
992 update_vals['priority'] = msg.get('priority')
994 'cost':'planned_cost',
995 'revenue': 'planned_revenue',
996 'probability':'probability',
998 for line in msg.get('body', '').split('\n'):
1000 res = tools.command_re.match(line)
1001 if res and maps.get(res.group(1).lower()):
1002 key = maps.get(res.group(1).lower())
1003 update_vals[key] = res.group(2).lower()
1005 return super(crm_lead, self).message_update(cr, uid, ids, msg, update_vals=update_vals, context=context)
1007 # ----------------------------------------
1008 # OpenChatter methods and notifications
1009 # ----------------------------------------
1011 def schedule_phonecall_send_note(self, cr, uid, ids, phonecall_id, action, context=None):
1012 phonecall = self.pool.get('crm.phonecall').browse(cr, uid, [phonecall_id], context=context)[0]
1014 message = _('Logged a call for %(date)s. %(description)s')
1016 message = _('Scheduled a call for %(date)s. %(description)s')
1017 phonecall_date = datetime.strptime(phonecall.date, tools.DEFAULT_SERVER_DATETIME_FORMAT)
1018 phonecall_usertime = fields.datetime.context_timestamp(cr, uid, phonecall_date, context=context).strftime(tools.DEFAULT_SERVER_DATETIME_FORMAT)
1019 html_time = "<time datetime='%s+00:00'>%s</time>" % (phonecall.date, phonecall_usertime)
1020 message = message % dict(date=html_time, description=phonecall.description)
1021 return self.message_post(cr, uid, ids, body=message, context=context)
1023 def log_meeting(self, cr, uid, ids, meeting_subject, meeting_date, duration, context=None):
1025 duration = _('unknown')
1027 duration = str(duration)
1028 message = _("Meeting scheduled at '%s'<br> Subject: %s <br> Duration: %s hour(s)") % (meeting_date, meeting_subject, duration)
1029 return self.message_post(cr, uid, ids, body=message, context=context)
1031 def onchange_state(self, cr, uid, ids, state_id, context=None):
1033 country_id=self.pool.get('res.country.state').browse(cr, uid, state_id, context).country_id.id
1034 return {'value':{'country_id':country_id}}
1037 # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: