addons/crm/crm_helpdesk_menu.xml

   1 <?xml version="1.0" encoding="utf-8"?>
   2 <openerp>
   3     <data noupdate="1">
   4     <menuitem id="base.menu_aftersale" name="After-Sale Services"
   5         parent="base.menu_base_partner" sequence="6" />
   6
   7 <!-- Help Desk (menu) -->
   8
   9     <record model="ir.actions.act_window" id="crm_case_helpdesk_act111">
  10         <field name="name">Helpdesk Requests</field>
  11         <field name="res_model">crm.helpdesk</field>
  12         <field name="view_mode">tree,calendar,form</field>
  13         <field name="view_id" ref="crm_case_tree_view_helpdesk"/>
  14         <field name="search_view_id" ref="crm.view_crm_case_helpdesk_filter"/>
  15     </record>
  16
  17     <record model="ir.actions.act_window.view" id="action_crm_sec_tree_view_act111">
  18         <field name="sequence" eval="1"/>
  19         <field name="view_mode">tree</field>
  20         <field name="view_id" ref="crm_case_tree_view_helpdesk"/>
  21         <field name="act_window_id" ref="crm_case_helpdesk_act111"/>
  22     </record>
  23
  24     <record model="ir.actions.act_window.view" id="action_crm_sec_calendar_view_act111">
  25         <field name="sequence" eval="2"/>
  26         <field name="view_mode">calendar</field>
  27         <field name="view_id" ref="crm_case_helpdesk_calendar_view"/>
  28         <field name="act_window_id" ref="crm_case_helpdesk_act111"/>
  29     </record>
  30
  31     <record model="ir.actions.act_window.view" id="action_crm_sec_form_view_act111">
  32         <field name="sequence" eval="3"/>
  33         <field name="view_mode">form</field>
  34         <field name="view_id" ref="crm_case_form_view_helpdesk"/>
  35         <field name="act_window_id" ref="crm_case_helpdesk_act111"/>
  36     </record>
  37
  38     <menuitem name="Helpdesk and Support" id="menu_help_support_main"
  39         parent="base.menu_aftersale" action="crm_case_helpdesk_act111" />
  40
  41     </data>
  42 </openerp>
  43