addons/crm/crm_helpdesk_menu.xml

   1 <?xml version="1.0" encoding="utf-8"?>
   2 <openerp>
   3     <data noupdate="1">
   4     <menuitem id="base.menu_aftersale" name="After-Sale Services" parent="base.menu_base_partner" sequence="6"/>
   5
   6     ######################## Help Desk (menu) ###########################
   7     <record model="ir.actions.act_window" id="crm_case_helpdesk_act111">
   8         <field name="name">Helpdesk Requests</field>
   9         <field name="res_model">crm.helpdesk</field>
  10         <field name="view_mode">tree,calendar,form</field>
  11         <field name="view_id" ref="crm_case_tree_view_helpdesk"/>
  12         <field name="search_view_id" ref="crm.view_crm_case_helpdesk_filter"/>
  13     </record>
  14     <record model="ir.actions.act_window.view" id="action_crm_sec_tree_view_act111">
  15         <field name="sequence" eval="1"/>
  16         <field name="view_mode">tree</field>
  17         <field name="view_id" ref="crm_case_tree_view_helpdesk"/>
  18         <field name="act_window_id" ref="crm_case_helpdesk_act111"/>
  19     </record>
  20     <record model="ir.actions.act_window.view" id="action_crm_sec_calendar_view_act111">
  21         <field name="sequence" eval="2"/>
  22         <field name="view_mode">calendar</field>
  23         <field name="view_id" ref="crm_case_helpdesk_calendar_view"/>
  24         <field name="act_window_id" ref="crm_case_helpdesk_act111"/>
  25     </record>
  26     <record model="ir.actions.act_window.view" id="action_crm_sec_form_view_act111">
  27         <field name="sequence" eval="3"/>
  28         <field name="view_mode">form</field>
  29         <field name="view_id" ref="crm_case_form_view_helpdesk"/>
  30         <field name="act_window_id" ref="crm_case_helpdesk_act111"/>
  31     </record>
  32     <menuitem name="Helpdesk and Support" id="menu_help_support_main" parent="base.menu_aftersale" action="crm_case_helpdesk_act111"/>
  33
  34 </data>
  35 </openerp>
  36