addons/crm/crm_action_rule.py

   1 # -*- coding: utf-8 -*-
   2 ##############################################################################
   3 #
   4 #    OpenERP, Open Source Management Solution
   5 #    Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
   6 #
   7 #    This program is free software: you can redistribute it and/or modify
   8 #    it under the terms of the GNU Affero General Public License as
   9 #    published by the Free Software Foundation, either version 3 of the
  10 #    License, or (at your option) any later version.
  11 #
  12 #    This program is distributed in the hope that it will be useful,
  13 #    but WITHOUT ANY WARRANTY; without even the implied warranty of
  14 #    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
  15 #    GNU Affero General Public License for more details.
  16 #
  17 #    You should have received a copy of the GNU Affero General Public License
  18 #    along with this program.  If not, see <http://www.gnu.org/licenses/>.
  19 #
  20 ##############################################################################
  21
  22 import time
  23 import re
  24 import os
  25 import base64
  26 import tools
  27 import mx.DateTime
  28
  29 from tools.translate import _
  30 from osv import fields
  31 from osv import osv
  32 from osv import orm
  33 from osv.orm import except_orm
  34
  35 import crm
  36
  37 class base_action_rule(osv.osv):
  38     """ Base Action Rule """
  39     _inherit = 'base.action.rule'
  40     _description = 'Action Rules'
  41
  42     _columns = {
  43         'trg_section_id': fields.many2one('crm.case.section', 'Sales Team'),
  44         'trg_max_history': fields.integer('Maximum Communication History'),
  45         'trg_categ_id':  fields.many2one('crm.case.categ', 'Category'),
  46         'regex_history' : fields.char('Regular Expression on Case History', size=128),
  47         'act_section_id': fields.many2one('crm.case.section', 'Set Team to'),
  48         'act_categ_id': fields.many2one('crm.case.categ', 'Set Category to'),
  49         'act_mail_to_partner': fields.boolean('Mail to partner',help="Check \
  50 this if you want the rule to send an email to the partner."),
  51     }
  52
  53
  54     def email_send(self, cr, uid, obj, emails, body, emailfrom=tools.config.get('email_from',False), context={}):
  55         body = self.format_mail(obj, body)
  56         if not emailfrom:
  57             if hasattr(obj, 'user_id')  and obj.user_id and obj.user_id.address_id and obj.user_id.address_id.email:
  58                 emailfrom = obj.user_id.address_id.email
  59
  60         name = '[%d] %s' % (obj.id, tools.ustr(obj.name))
  61         emailfrom = tools.ustr(emailfrom)
  62         if hasattr(obj, 'section_id') and obj.section_id and obj.section_id.reply_to:
  63             reply_to = obj.section_id.reply_to
  64         else:
  65             reply_to = emailfrom
  66         if not emailfrom:
  67             raise osv.except_osv(_('Error!'),
  68                     _("No E-Mail ID Found for your Company address!"))
  69         return tools.email_send(emailfrom, emails, name, body, reply_to=reply_to, openobject_id=str(obj.id))
  70
  71     def do_check(self, cr, uid, action, obj, context={}):
  72
  73         """ @param self: The object pointer
  74         @param cr: the current row, from the database cursor,
  75         @param uid: the current user’s ID for security checks,
  76         @param context: A standard dictionary for contextual values"""
  77
  78         ok = super(base_action_rule, self).do_check(cr, uid, action, obj, context=context)
  79
  80         if hasattr(obj, 'section_id'):
  81             ok = ok and (not action.trg_section_id or action.trg_section_id.id==obj.section_id.id)
  82         if hasattr(obj, 'categ_id'):
  83             ok = ok and (not action.trg_categ_id or action.trg_categ_id.id==obj.categ_id.id)
  84
  85 #    TODO: history_line is removed
  86 #        if hasattr(obj, 'history_line'):
  87 #            ok = ok and (not action.trg_max_history or action.trg_max_history<=(len(obj.history_line)+1))
  88 #            reg_history = action.regex_history
  89 #            result_history = True
  90 #            if reg_history:
  91 #                ptrn = re.compile(str(reg_history))
  92 #                if obj.history_line:
  93 #                    _result = ptrn.search(str(obj.history_line[0].description))
  94 #                    if not _result:
  95 #                        result_history = False
  96             regex_h = not reg_history or result_history
  97             ok = ok and regex_h
  98         return ok
  99
 100     def do_action(self, cr, uid, action, model_obj, obj, context={}):
 101
 102         """ @param self: The object pointer
 103         @param cr: the current row, from the database cursor,
 104         @param uid: the current user’s ID for security checks,
 105         @param context: A standard dictionary for contextual values """
 106
 107         res = super(base_action_rule, self).do_action(cr, uid, action, model_obj, obj, context=context)
 108         write = {}
 109
 110         if hasattr(action, 'act_section_id') and action.act_section_id:
 111             obj.section_id = action.act_section_id
 112             write['section_id'] = action.act_section_id.id
 113
 114         if hasattr(obj, 'email_cc') and action.act_email_cc:
 115             if '@' in (obj.email_cc or ''):
 116                 emails = obj.email_cc.split(",")
 117                 if  obj.act_email_cc not in emails:# and '<'+str(action.act_email_cc)+">" not in emails:
 118                     write['email_cc'] = obj.email_cc+','+obj.act_email_cc
 119             else:
 120                 write['email_cc'] = obj.act_email_cc
 121
 122         model_obj.write(cr, uid, [obj.id], write, context)
 123         emails = []
 124
 125         if hasattr(obj, 'email_from') and action.act_mail_to_partner:
 126             emails.append(obj.email_from)
 127         emails = filter(None, emails)
 128         if len(emails) and action.act_mail_body:
 129             emails = list(set(emails))
 130             self.email_send(cr, uid, obj, emails, action.act_mail_body)
 131         return True
 132
 133
 134     def state_get(self, cr, uid, context={}):
 135
 136         """@param self: The object pointer
 137         @param cr: the current row, from the database cursor,
 138         @param uid: the current user’s ID for security checks,
 139         @param context: A standard dictionary for contextual values """
 140
 141         res = super(base_action_rule, self).state_get(cr, uid, context=context)
 142         return res + [('escalate','Escalate')] + crm.AVAILABLE_STATES
 143
 144     def priority_get(self, cr, uid, context={}):
 145
 146         """@param self: The object pointer
 147         @param cr: the current row, from the database cursor,
 148         @param uid: the current user’s ID for security checks,
 149         @param context: A standard dictionary for contextual values """
 150
 151         res = super(base_action_rule, self).priority_get(cr, uid, context=context)
 152         return res + crm.AVAILABLE_PRIORITIES
 153
 154
 155 base_action_rule()
 156
 157 # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: