addons/crm/crm_action_rule.py

   1 # -*- coding: utf-8 -*-
   2 ##############################################################################
   3 #
   4 #    OpenERP, Open Source Management Solution
   5 #    Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
   6 #
   7 #    This program is free software: you can redistribute it and/or modify
   8 #    it under the terms of the GNU Affero General Public License as
   9 #    published by the Free Software Foundation, either version 3 of the
  10 #    License, or (at your option) any later version.
  11 #
  12 #    This program is distributed in the hope that it will be useful,
  13 #    but WITHOUT ANY WARRANTY; without even the implied warranty of
  14 #    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
  15 #    GNU Affero General Public License for more details.
  16 #
  17 #    You should have received a copy of the GNU Affero General Public License
  18 #    along with this program.  If not, see <http://www.gnu.org/licenses/>.
  19 #
  20 ##############################################################################
  21
  22 import time
  23 import re
  24 import os
  25 import base64
  26 import tools
  27
  28 from tools.translate import _
  29 from osv import fields
  30 from osv import osv
  31 from osv import orm
  32 from osv.orm import except_orm
  33
  34 import crm
  35
  36 class base_action_rule(osv.osv):
  37     """ Base Action Rule """
  38     _inherit = 'base.action.rule'
  39     _description = 'Action Rules'
  40
  41     _columns = {
  42         'trg_section_id': fields.many2one('crm.case.section', 'Sales Team'),
  43         'trg_max_history': fields.integer('Maximum Communication History'),
  44         'trg_categ_id':  fields.many2one('crm.case.categ', 'Category'),
  45         'regex_history' : fields.char('Regular Expression on Case History', size=128),
  46         'act_section_id': fields.many2one('crm.case.section', 'Set Team to'),
  47         'act_categ_id': fields.many2one('crm.case.categ', 'Set Category to'),
  48         'act_mail_to_partner': fields.boolean('Mail to Partner', help="Check \
  49 this if you want the rule to send an email to the partner."),
  50     }
  51
  52
  53     def email_send(self, cr, uid, obj, emails, body, emailfrom=tools.config.get('email_from', False), context=None):
  54         if not context:
  55             context = {}
  56         body = self.format_mail(obj, body)
  57         if not emailfrom:
  58             if hasattr(obj, 'user_id')  and obj.user_id and obj.user_id.address_id and obj.user_id.address_id.email:
  59                 emailfrom = obj.user_id.address_id.email
  60
  61         name = '[%d] %s' % (obj.id, tools.ustr(obj.name))
  62         emailfrom = tools.ustr(emailfrom)
  63         if hasattr(obj, 'section_id') and obj.section_id and obj.section_id.reply_to:
  64             reply_to = obj.section_id.reply_to
  65         else:
  66             reply_to = emailfrom
  67         if not emailfrom:
  68             raise osv.except_osv(_('Error!'),
  69                     _("No E-Mail ID Found for your Company address!"))
  70         return tools.email_send(emailfrom, emails, name, body, reply_to=reply_to, openobject_id=str(obj.id))
  71
  72     def do_check(self, cr, uid, action, obj, context=None):
  73         """ @param self: The object pointer
  74         @param cr: the current row, from the database cursor,
  75         @param uid: the current user’s ID for security checks,
  76         @param context: A standard dictionary for contextual values"""
  77         if not context:
  78             context = {}
  79         ok = super(base_action_rule, self).do_check(cr, uid, action, obj, context=context)
  80
  81         if hasattr(obj, 'section_id'):
  82             ok = ok and (not action.trg_section_id or action.trg_section_id.id==obj.section_id.id)
  83         if hasattr(obj, 'categ_id'):
  84             ok = ok and (not action.trg_categ_id or action.trg_categ_id.id==obj.categ_id.id)
  85
  86         #Cheking for history
  87         regex = action.regex_history
  88         result_history = True
  89         if regex:
  90             res = False
  91             ptrn = re.compile(str(regex))
  92             for history in obj.message_ids:
  93                 _result = ptrn.search(str(history.name))
  94                 if _result:
  95                     res = True
  96                     break
  97             result_history = res
  98         ok = ok and (not regex or result_history)
  99
 100         res_count = True
 101         if action.trg_max_history:
 102             res_count = False
 103             history_ids = filter(lambda x: x.history, obj.message_ids)
 104             if len(history_ids) <= action.trg_max_history:
 105                 res_count = True
 106         ok = ok and res_count
 107         return ok
 108
 109     def do_action(self, cr, uid, action, model_obj, obj, context=None):
 110         """ @param self: The object pointer
 111         @param cr: the current row, from the database cursor,
 112         @param uid: the current user’s ID for security checks,
 113         @param context: A standard dictionary for contextual values """
 114         if not context:
 115             context = {}
 116         res = super(base_action_rule, self).do_action(cr, uid, action, model_obj, obj, context=context)
 117         write = {}
 118
 119         if hasattr(action, 'act_section_id') and action.act_section_id:
 120             obj.section_id = action.act_section_id
 121             write['section_id'] = action.act_section_id.id
 122
 123         if hasattr(obj, 'email_cc') and action.act_email_cc:
 124             if '@' in (obj.email_cc or ''):
 125                 emails = obj.email_cc.split(",")
 126                 if  obj.act_email_cc not in emails:# and '<'+str(action.act_email_cc)+">" not in emails:
 127                     write['email_cc'] = obj.email_cc+','+obj.act_email_cc
 128             else:
 129                 write['email_cc'] = obj.act_email_cc
 130
 131         # Put state change by rule in communication history
 132         if hasattr(obj, 'state') and action.act_state:
 133             model_obj._history(cr, uid, [obj], _(action.act_state))
 134
 135         model_obj.write(cr, uid, [obj.id], write, context)
 136         emails = []
 137
 138         if hasattr(obj, 'email_from') and action.act_mail_to_partner:
 139             emails.append(obj.email_from)
 140         emails = filter(None, emails)
 141         if len(emails) and action.act_mail_body:
 142             emails = list(set(emails))
 143             self.email_send(cr, uid, obj, emails, action.act_mail_body)
 144         return True
 145
 146
 147     def state_get(self, cr, uid, context=None):
 148         """Gets available states for crm
 149         @param self: The object pointer
 150         @param cr: the current row, from the database cursor,
 151         @param uid: the current user’s ID for security checks,
 152         @param context: A standard dictionary for contextual values """
 153         if not context:
 154             context = {}
 155         res = super(base_action_rule, self).state_get(cr, uid, context=context)
 156         return res  + crm.AVAILABLE_STATES
 157
 158     def priority_get(self, cr, uid, context=None):
 159         """@param self: The object pointer
 160         @param cr: the current row, from the database cursor,
 161         @param uid: the current user’s ID for security checks,
 162         @param context: A standard dictionary for contextual values """
 163         if not context:
 164             context = {}
 165         res = super(base_action_rule, self).priority_get(cr, uid, context=context)
 166         return res + crm.AVAILABLE_PRIORITIES
 167
 168 base_action_rule()
 169
 170 # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: