addons/crm/crm_action_rule.py

   1 # -*- coding: utf-8 -*-
   2 ##############################################################################
   3 #
   4 #    OpenERP, Open Source Management Solution
   5 #    Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
   6 #
   7 #    This program is free software: you can redistribute it and/or modify
   8 #    it under the terms of the GNU Affero General Public License as
   9 #    published by the Free Software Foundation, either version 3 of the
  10 #    License, or (at your option) any later version.
  11 #
  12 #    This program is distributed in the hope that it will be useful,
  13 #    but WITHOUT ANY WARRANTY; without even the implied warranty of
  14 #    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
  15 #    GNU Affero General Public License for more details.
  16 #
  17 #    You should have received a copy of the GNU Affero General Public License
  18 #    along with this program.  If not, see <http://www.gnu.org/licenses/>.
  19 #
  20 ##############################################################################
  21
  22 import re
  23 import tools
  24
  25 from tools.translate import _
  26 from tools import ustr
  27 from osv import fields
  28 from osv import osv
  29
  30 import crm
  31
  32 class base_action_rule(osv.osv):
  33     """ Base Action Rule """
  34     _inherit = 'base.action.rule'
  35     _description = 'Action Rules'
  36
  37     _columns = {
  38         'trg_section_id': fields.many2one('crm.case.section', 'Sales Team'),
  39         'trg_max_history': fields.integer('Maximum Communication History'),
  40         'trg_categ_id':  fields.many2one('crm.case.categ', 'Category'),
  41         'regex_history' : fields.char('Regular Expression on Case History', size=128),
  42         'act_section_id': fields.many2one('crm.case.section', 'Set Team to'),
  43         'act_categ_id': fields.many2one('crm.case.categ', 'Set Category to'),
  44         'act_mail_to_partner': fields.boolean('Mail to Partner',
  45                                               help="Check this if you want the rule to send an email to the partner."),
  46     }
  47
  48     def email_send(self, cr, uid, obj, emails, body, emailfrom=tools.config.get('email_from', False), context=None):
  49         mail_message = self.pool.get('mail.message')
  50         body = self.format_mail(obj, body)
  51         if not emailfrom:
  52             if hasattr(obj, 'user_id')  and obj.user_id and obj.user_id.user_email:
  53                 emailfrom = obj.user_id.user_email
  54
  55         name = '[%d] %s' % (obj.id, tools.ustr(obj.name))
  56         emailfrom = tools.ustr(emailfrom)
  57         if hasattr(obj, 'section_id') and obj.section_id and obj.section_id.reply_to:
  58             reply_to = obj.section_id.reply_to
  59         else:
  60             reply_to = emailfrom
  61         if not emailfrom:
  62             raise osv.except_osv(_('Error!'), _("No E-Mail Found for your Company address!"))
  63         return mail_message.schedule_with_attach(cr, uid, emailfrom, emails, name, body, model=obj._name, reply_to=reply_to, res_id=obj.id)
  64
  65     def do_check(self, cr, uid, action, obj, context=None):
  66         ok = super(base_action_rule, self).do_check(cr, uid, action, obj, context=context)
  67
  68         if hasattr(obj, 'section_id'):
  69             ok = ok and (not action.trg_section_id or action.trg_section_id.id == obj.section_id.id)
  70         if hasattr(obj, 'categ_id'):
  71             ok = ok and (not action.trg_categ_id or action.trg_categ_id.id == obj.categ_id.id)
  72
  73         #Cheking for history
  74         regex = action.regex_history
  75         if regex:
  76             res = False
  77             ptrn = re.compile(ustr(regex))
  78             for history in obj.message_ids:
  79                 _result = ptrn.search(ustr(history.subject))
  80                 if _result:
  81                     res = True
  82                     break
  83             ok = ok and res
  84
  85         if action.trg_max_history:
  86             res_count = False
  87             history_ids = filter(lambda x: x.email_from, obj.message_ids)
  88             if len(history_ids) <= action.trg_max_history:
  89                 res_count = True
  90             ok = ok and res_count
  91         return ok
  92
  93     def do_action(self, cr, uid, action, model_obj, obj, context=None):
  94         write = {}
  95         if hasattr(action, 'act_section_id') and action.act_section_id:
  96             obj.section_id = action.act_section_id
  97             write['section_id'] = action.act_section_id.id
  98
  99         if hasattr(obj, 'email_cc') and action.act_email_cc:
 100             if '@' in (obj.email_cc or ''):
 101                 emails = obj.email_cc.split(",")
 102                 if  obj.act_email_cc not in emails:# and '<'+str(action.act_email_cc)+">" not in emails:
 103                     write['email_cc'] = obj.email_cc + ',' + obj.act_email_cc
 104             else:
 105                 write['email_cc'] = obj.act_email_cc
 106
 107         # Put state change by rule in communication history
 108         if hasattr(obj, 'state') and hasattr(obj, 'message_append') and action.act_state:
 109             model_obj.message_append(cr, uid, [obj], _(action.act_state))
 110
 111         model_obj.write(cr, uid, [obj.id], write, context)
 112         super(base_action_rule, self).do_action(cr, uid, action, model_obj, obj, context=context)
 113         emails = []
 114
 115         if hasattr(obj, 'email_from') and action.act_mail_to_partner:
 116             emails.append(obj.email_from)
 117         emails = filter(None, emails)
 118         if len(emails) and action.act_mail_body:
 119             emails = list(set(emails))
 120             self.email_send(cr, uid, obj, emails, action.act_mail_body)
 121         return True
 122
 123
 124     def state_get(self, cr, uid, context=None):
 125         """Gets available states for crm"""
 126         res = super(base_action_rule, self).state_get(cr, uid, context=context)
 127         return res + crm.AVAILABLE_STATES
 128
 129     def priority_get(self, cr, uid, context=None):
 130         res = super(base_action_rule, self).priority_get(cr, uid, context=context)
 131         return res + crm.AVAILABLE_PRIORITIES
 132
 133 # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: