addons/crm/crm_action_rule.py

   1 # -*- coding: utf-8 -*-
   2 ##############################################################################
   3 #
   4 #    OpenERP, Open Source Management Solution
   5 #    Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
   6 #
   7 #    This program is free software: you can redistribute it and/or modify
   8 #    it under the terms of the GNU Affero General Public License as
   9 #    published by the Free Software Foundation, either version 3 of the
  10 #    License, or (at your option) any later version.
  11 #
  12 #    This program is distributed in the hope that it will be useful,
  13 #    but WITHOUT ANY WARRANTY; without even the implied warranty of
  14 #    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
  15 #    GNU Affero General Public License for more details.
  16 #
  17 #    You should have received a copy of the GNU Affero General Public License
  18 #    along with this program.  If not, see <http://www.gnu.org/licenses/>.
  19 #
  20 ##############################################################################
  21
  22 import re
  23 import tools
  24
  25 from tools.translate import _
  26 from tools import ustr
  27 from osv import fields
  28 from osv import osv
  29
  30 import crm
  31
  32 class base_action_rule(osv.osv):
  33     """ Base Action Rule """
  34     _inherit = 'base.action.rule'
  35     _description = 'Action Rules'
  36
  37     _columns = {
  38         'trg_section_id': fields.many2one('crm.case.section', 'Sales Team'),
  39         'trg_max_history': fields.integer('Maximum Communication History'),
  40         'trg_categ_id':  fields.many2one('crm.case.categ', 'Category'),
  41         'regex_history' : fields.char('Regular Expression on Case History', size=128),
  42         'act_section_id': fields.many2one('crm.case.section', 'Set Team to'),
  43         'act_categ_id': fields.many2one('crm.case.categ', 'Set Category to'),
  44         'act_mail_to_partner': fields.boolean('Mail to Partner',
  45                                               help="Check this if you want the rule to send an email to the partner."),
  46     }
  47
  48     def email_send(self, cr, uid, obj, emails, body, emailfrom=tools.config.get('email_from', False), context=None):
  49         mail_id = super(base_action_rule, self).email_send(cr, uid, obj, emails, body, emailfrom=emailfrom, context=context)
  50         if mail_id and hasattr(obj, 'section_id') and obj.section_id and obj.section_id.alias_id:
  51             reply_to = obj.section_id.alias_id.name_get()[0][1]
  52             self.pool.get('mail.mail').write(cr, uid, [mail_id], {'reply_to': reply_to}, context=context)
  53         return mail_id
  54
  55     def do_check(self, cr, uid, action, obj, context=None):
  56         ok = super(base_action_rule, self).do_check(cr, uid, action, obj, context=context)
  57
  58         if hasattr(obj, 'section_id'):
  59             ok = ok and (not action.trg_section_id or action.trg_section_id.id == obj.section_id.id)
  60         if hasattr(obj, 'categ_id'):
  61             ok = ok and (not action.trg_categ_id or action.trg_categ_id.id == obj.categ_id.id)
  62
  63         #Cheking for history
  64         regex = action.regex_history
  65         if regex:
  66             res = False
  67             ptrn = re.compile(ustr(regex))
  68             for history in obj.message_ids:
  69                 _result = ptrn.search(ustr(history.subject))
  70                 if _result:
  71                     res = True
  72                     break
  73             ok = ok and res
  74
  75         if action.trg_max_history:
  76             res_count = False
  77             history_ids = filter(lambda x: x.email_from, obj.message_ids)
  78             if len(history_ids) <= action.trg_max_history:
  79                 res_count = True
  80             ok = ok and res_count
  81         return ok
  82
  83     def do_action(self, cr, uid, action, model_obj, obj, context=None):
  84         write = {}
  85         if hasattr(action, 'act_section_id') and action.act_section_id:
  86             obj.section_id = action.act_section_id
  87             write['section_id'] = action.act_section_id.id
  88
  89         if hasattr(obj, 'email_cc') and action.act_email_cc:
  90             if '@' in (obj.email_cc or ''):
  91                 emails = obj.email_cc.split(",")
  92                 if  obj.act_email_cc not in emails:# and '<'+str(action.act_email_cc)+">" not in emails:
  93                     write['email_cc'] = obj.email_cc + ',' + obj.act_email_cc
  94             else:
  95                 write['email_cc'] = obj.act_email_cc
  96
  97         # Put state change by rule in communication history
  98         if hasattr(obj, 'state') and hasattr(obj, 'message_post') and action.act_state:
  99             model_obj.message_post(cr, uid, [obj], _(action.act_state), context=context)
 100
 101         model_obj.write(cr, uid, [obj.id], write, context)
 102         super(base_action_rule, self).do_action(cr, uid, action, model_obj, obj, context=context)
 103         emails = []
 104
 105         if hasattr(obj, 'email_from') and action.act_mail_to_partner:
 106             emails.append(obj.email_from)
 107         emails = filter(None, emails)
 108         if len(emails) and action.act_mail_body:
 109             emails = list(set(emails))
 110             self.email_send(cr, uid, obj, emails, action.act_mail_body)
 111         return True
 112
 113
 114     def state_get(self, cr, uid, context=None):
 115         """Gets available states for crm"""
 116         res = super(base_action_rule, self).state_get(cr, uid, context=context)
 117         return res + crm.AVAILABLE_STATES
 118
 119     def priority_get(self, cr, uid, context=None):
 120         res = super(base_action_rule, self).priority_get(cr, uid, context=context)
 121         return res + crm.AVAILABLE_PRIORITIES
 122
 123 # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: