addons/crm/crm_action_rule.py

   1 # -*- coding: utf-8 -*-
   2 ##############################################################################
   3 #
   4 #    OpenERP, Open Source Management Solution
   5 #    Copyright (C) 2004-2010 Tiny SPRL (<http://tiny.be>).
   6 #
   7 #    This program is free software: you can redistribute it and/or modify
   8 #    it under the terms of the GNU Affero General Public License as
   9 #    published by the Free Software Foundation, either version 3 of the
  10 #    License, or (at your option) any later version.
  11 #
  12 #    This program is distributed in the hope that it will be useful,
  13 #    but WITHOUT ANY WARRANTY; without even the implied warranty of
  14 #    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
  15 #    GNU Affero General Public License for more details.
  16 #
  17 #    You should have received a copy of the GNU Affero General Public License
  18 #    along with this program.  If not, see <http://www.gnu.org/licenses/>.
  19 #
  20 ##############################################################################
  21
  22 import re
  23 import tools
  24
  25 from tools.translate import _
  26 from osv import fields
  27 from osv import osv
  28
  29 import crm
  30
  31 class base_action_rule(osv.osv):
  32     """ Base Action Rule """
  33     _inherit = 'base.action.rule'
  34     _description = 'Action Rules'
  35
  36     _columns = {
  37         'trg_section_id': fields.many2one('crm.case.section', 'Sales Team'),
  38         'trg_max_history': fields.integer('Maximum Communication History'),
  39         'trg_categ_id':  fields.many2one('crm.case.categ', 'Category'),
  40         'regex_history' : fields.char('Regular Expression on Case History', size=128),
  41         'act_section_id': fields.many2one('crm.case.section', 'Set Team to'),
  42         'act_categ_id': fields.many2one('crm.case.categ', 'Set Category to'),
  43         'act_mail_to_partner': fields.boolean('Mail to Partner',
  44                                               help="Check this if you want the rule to send an email to the partner."),
  45     }
  46
  47     def email_send(self, cr, uid, obj, emails, body, emailfrom=tools.config.get('email_from', False), context=None):
  48         mail_message = self.pool.get('mail.message')
  49         body = self.format_mail(obj, body)
  50         if not emailfrom:
  51             if hasattr(obj, 'user_id')  and obj.user_id and obj.user_id.user_email:
  52                 emailfrom = obj.user_id.user_email
  53
  54         name = '[%d] %s' % (obj.id, tools.ustr(obj.name))
  55         emailfrom = tools.ustr(emailfrom)
  56         if hasattr(obj, 'section_id') and obj.section_id and obj.section_id.reply_to:
  57             reply_to = obj.section_id.reply_to
  58         else:
  59             reply_to = emailfrom
  60         if not emailfrom:
  61             raise osv.except_osv(_('Error!'), _("No E-Mail Found for your Company address!"))
  62         return mail_message.schedule_with_attach(cr, uid, emailfrom, emails, name, body, model='base.action.rule', reply_to=reply_to, res_id=obj.id)
  63
  64     def do_check(self, cr, uid, action, obj, context=None):
  65         ok = super(base_action_rule, self).do_check(cr, uid, action, obj, context=context)
  66
  67         if hasattr(obj, 'section_id'):
  68             ok = ok and (not action.trg_section_id or action.trg_section_id.id == obj.section_id.id)
  69         if hasattr(obj, 'categ_id'):
  70             ok = ok and (not action.trg_categ_id or action.trg_categ_id.id == obj.categ_id.id)
  71
  72         #Cheking for history
  73         regex = action.regex_history
  74         if regex:
  75             res = False
  76             ptrn = re.compile(str(regex))
  77             for history in obj.message_ids:
  78                 _result = ptrn.search(str(history.name))
  79                 if _result:
  80                     res = True
  81                     break
  82             ok = ok and res
  83
  84         if action.trg_max_history:
  85             res_count = False
  86             history_ids = filter(lambda x: x.email_from, obj.message_ids)
  87             if len(history_ids) <= action.trg_max_history:
  88                 res_count = True
  89             ok = ok and res_count
  90         return ok
  91
  92     def do_action(self, cr, uid, action, model_obj, obj, context=None):
  93         res = super(base_action_rule, self).do_action(cr, uid, action, model_obj, obj, context=context)
  94         write = {}
  95
  96         if hasattr(action, 'act_section_id') and action.act_section_id:
  97             obj.section_id = action.act_section_id
  98             write['section_id'] = action.act_section_id.id
  99
 100         if hasattr(obj, 'email_cc') and action.act_email_cc:
 101             if '@' in (obj.email_cc or ''):
 102                 emails = obj.email_cc.split(",")
 103                 if  obj.act_email_cc not in emails:# and '<'+str(action.act_email_cc)+">" not in emails:
 104                     write['email_cc'] = obj.email_cc + ',' + obj.act_email_cc
 105             else:
 106                 write['email_cc'] = obj.act_email_cc
 107
 108         # Put state change by rule in communication history
 109         if hasattr(obj, 'state') and hasattr(obj, 'message_append') and action.act_state:
 110             model_obj.message_append(cr, uid, [obj], _(action.act_state))
 111
 112         model_obj.write(cr, uid, [obj.id], write, context)
 113         emails = []
 114
 115         if hasattr(obj, 'email_from') and action.act_mail_to_partner:
 116             emails.append(obj.email_from)
 117         emails = filter(None, emails)
 118         if len(emails) and action.act_mail_body:
 119             emails = list(set(emails))
 120             self.email_send(cr, uid, obj, emails, action.act_mail_body)
 121         return True
 122
 123
 124     def state_get(self, cr, uid, context=None):
 125         """Gets available states for crm"""
 126         res = super(base_action_rule, self).state_get(cr, uid, context=context)
 127         return res + crm.AVAILABLE_STATES
 128
 129     def priority_get(self, cr, uid, context=None):
 130         res = super(base_action_rule, self).priority_get(cr, uid, context=context)
 131         return res + crm.AVAILABLE_PRIORITIES
 132
 133 # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: