[IMP] crm, base_action_rule : Improved methods.
[odoo/odoo.git] / addons / base_action_rule / base_action_rule.py
1 import time
2 import mx.DateTime
3 import re
4
5 import tools
6 from osv import fields, osv, orm
7 from osv.orm import except_orm
8
9 AVAILABLE_STATES = [
10     ('draft','Draft'),
11     ('open','Open'),
12     ('cancel', 'Cancelled'),
13     ('done', 'Closed'),
14     ('pending','Pending')
15 ]
16
17 AVAILABLE_PRIORITIES = [
18     ('5','Lowest'),
19     ('4','Low'),
20     ('3','Normal'),
21     ('2','High'),
22     ('1','Highest')
23 ]
24
25 class base_action_rule(osv.osv):
26     _name = 'base.action.rule'
27     _description = 'Action Rules'
28     _columns = {
29         'name': fields.many2one('ir.model', 'Model', required=True),
30         'max_level': fields.integer('Max Level'),
31         'rule_lines': fields.one2many('base.action.rule.line','rule_id','Rule Lines'),
32         'create_date': fields.datetime('Create Date', readonly=1)
33     }
34     
35     def _check(self, cr, uid, ids=False, context={}):
36         '''
37         Function called by the scheduler to process models
38         '''
39         ruleobj = self.pool.get('base.action.rule')
40         ids = ruleobj.search(cr, uid, [])
41         rules = ruleobj.browse(cr, uid, ids, context) 
42         return ruleobj._action(cr, uid, rules, False, context=context)
43     
44     def _action(self, cr, uid, rules, state_to, scrit=None, context={}):
45         if not scrit:
46             scrit = []
47         history = []
48         history_obj = self.pool.get('base.action.rule.history')
49         cr.execute("select nextcall from ir_cron where model='base.action.rule'")
50         action_next = cr.fetchone()[0]
51         if rules:
52             cr.execute('select id, rule_id, res_id, date_action_last, date_action_next' \
53                        ' from base_action_rule_history where rule_id in (%s)' %(','.join(map(lambda x: "'"+str(x.id)+"'",rules))))
54             history = cr.fetchall()
55             checkids = map(lambda x: x[1], history or [])
56             if not len(history) or len(history) < len(rules):
57                 for rule in rules:
58                     if rule.id not in checkids:
59                         lastDate = mx.DateTime.strptime(rule.create_date[:19], '%Y-%m-%d %H:%M:%S')
60                         history_obj.create(cr, uid, {'rule_id': rule.id, 'res_id': rule.name.id, 'date_action_last': lastDate, 'date_action_next': action_next})
61         for rule in rules:
62             obj = self.pool.get(rule.name.model)
63             rec_ids = obj.search(cr, uid, [])
64             for action in rule.rule_lines:
65                 for data in obj.browse(cr, uid, rec_ids):
66                     ok = True
67                     ok = ok and (not action.trg_state_from or action.trg_state_from==data.state)
68                     ok = ok and (not action.trg_state_to or action.trg_state_to==state_to)
69                     ok = ok and (not action.trg_user_id.id or action.trg_user_id.id==data.user_id.id)
70                     ok = ok and (not action.trg_partner_id.id or action.trg_partner_id.id==data.partner_id.id)
71                     ok = ok and (
72                         not action.trg_partner_categ_id.id or
73                         (
74                             data.partner_id.id and
75                             (action.trg_partner_categ_id.id in map(lambda x: x.id, data.partner_id.category_id or []))
76                         )
77                     )
78                     ok = ok and (not action.trg_priority_from or action.trg_priority_from>=data.priority)
79                     ok = ok and (not action.trg_priority_to or action.trg_priority_to<=data.priority)
80
81                     reg_name = action.regex_name
82                     result_name = True
83                     if reg_name:
84                         ptrn = re.compile(str(reg_name))
85                         _result = ptrn.search(str(data.name))
86                         if not _result:
87                             result_name = False
88                     regex_n = not reg_name or result_name
89                     ok = ok and regex_n
90                     
91                     if not ok:
92                         continue
93                     
94                     base = False
95                     if action.trg_date_type=='create':
96                         base = mx.DateTime.strptime(data.create_date[:19], '%Y-%m-%d %H:%M:%S')
97                     elif action.trg_date_type=='action_last':
98                         for hist in history:
99                             if hist[3]:
100                                 base = hist[4]
101                             else:
102                                 base = mx.DateTime.strptime(data.create_date[:19], '%Y-%m-%d %H:%M:%S')
103                     elif action.trg_date_type=='date' and data.date:
104                         base = mx.DateTime.strptime(data.date, '%Y-%m-%d %H:%M:%S')
105                     if base:
106                         fnct = {
107                             'minutes': lambda interval: mx.DateTime.RelativeDateTime(minutes=interval),
108                             'day': lambda interval: mx.DateTime.RelativeDateTime(days=interval),
109                             'hour': lambda interval: mx.DateTime.RelativeDateTime(hours=interval),
110                             'month': lambda interval: mx.DateTime.RelativeDateTime(months=interval),
111                         }
112                         d = base + fnct[action.trg_date_range_type](action.trg_date_range)
113                         dt = d.strftime('%Y-%m-%d %H:%M:%S')
114                         for hist in history:
115                             ok = (dt <= time.strftime('%Y-%m-%d %H:%M:%S')) and \
116                                     ((not hist[4]) or \
117                                     (dt >= hist[4] and \
118                                     hist[3] < hist[4]))
119                             if not ok:
120                                 if not hist[4] or dt < hist[4]:
121                                     history_obj.write(cr, uid, [hist[0]], {'date_action_next': dt}, context)
122
123                     else:
124                         ok = action.trg_date_type=='none'
125
126                     if ok:
127                         if action.server_action_id:
128                             context.update({'active_id': data.id,'active_ids': [data.id]})
129                             self.pool.get('ir.actions.server').run(cr, uid, [action.server_action_id.id], context)
130                         write = {}
131                         if action.act_state:
132                             data.state = action.act_state
133                             write['state'] = action.act_state
134                         if action.act_user_id:
135                             data.user_id = action.act_user_id
136                             write['user_id'] = action.act_user_id.id
137                         if action.act_priority:
138                             data.priority = action.act_priority
139                             write['priority'] = action.act_priority
140                         if action.act_email_cc:
141                             if '@' in (data.email_cc or ''):
142                                 emails = data.email_cc.split(",")
143                                 if  action.act_email_cc not in emails:# and '<'+str(action.act_email_cc)+">" not in emails:
144                                     write['email_cc'] = data.email_cc+','+action.act_email_cc
145                             else:
146                                 write['email_cc'] = action.act_email_cc
147                         obj.write(cr, uid, [data.id], write, context)
148                         if action.act_remind_user:
149                             obj.remind_user(cr, uid, [data.id], context, attach=action.act_remind_attach)
150                         if action.act_remind_partner:
151                             obj.remind_partner(cr, uid, [data.id], context, attach=action.act_remind_attach)
152                         if action.act_method:
153                             getattr(caseobj, 'act_method')(cr, uid, [data.id], action, context)
154                         emails = []
155                         if action.act_mail_to_user:
156                             if data.user_id and data.user_id.address_id:
157                                 emails.append(data.user_id.address_id.email)
158                         if action.act_mail_to_partner:
159                             emails.append(data.email_from)
160                         if action.act_mail_to_watchers:
161                             emails += (action.act_email_cc or '').split(',')
162                         if action.act_mail_to_email:
163                             emails += (action.act_mail_to_email or '').split(',')
164                         emails = filter(None, emails)
165                         if len(emails) and action.act_mail_body:
166                             emails = list(set(emails))
167                             obj.email_send(cr, uid, data, emails, action.act_mail_body)
168                 for hist in history:
169                     if hist[3]:
170                         base = hist[4]
171                     history_obj.write(cr, uid, [hist[0]], {'date_action_last': base, 'date_action_next': action_next})
172         return True
173
174 base_action_rule()
175
176 class base_action_rule_line(osv.osv):
177     _name = 'base.action.rule.line'
178     _description = 'Action Rule Lines'
179     _columns = {
180         'name': fields.char('Rule Name',size=64, required=True),
181         'rule_id': fields.many2one('base.action.rule','Rule'),
182         'active': fields.boolean('Active', help="If the active field is set to true, it will allow you to hide the case rule without removing it."),
183         'sequence': fields.integer('Sequence', help="Gives the sequence order when displaying a list of case rules."),
184
185         'trg_state_from': fields.selection([('',''),('escalate','Escalate')]+AVAILABLE_STATES, 'State', size=16),
186         'trg_state_to': fields.selection([('',''),('escalate','Escalate')]+AVAILABLE_STATES, 'Button Pressed', size=16),
187
188         'trg_date_type':  fields.selection([
189             ('none','None'),
190             ('create','Creation Date'),
191             ('action_last','Last Action Date'),
192             ('date','Date'),
193             ], 'Trigger Date', size=16),
194         'trg_date_range': fields.integer('Delay after trigger date',help="Delay After Trigger Date, specifies you can put a negative number " \
195                                                              "if you need a delay before the trigger date, like sending a reminder 15 minutes before a meeting."),
196         'trg_date_range_type': fields.selection([('minutes', 'Minutes'),('hour','Hours'),('day','Days'),('month','Months')], 'Delay type'),
197
198         
199         'trg_user_id':  fields.many2one('res.users', 'Responsible'),
200
201         'trg_partner_id': fields.many2one('res.partner', 'Partner'),
202         'trg_partner_categ_id': fields.many2one('res.partner.category', 'Partner Category'),
203
204         'trg_priority_from': fields.selection([('','')] + AVAILABLE_PRIORITIES, 'Minimum Priority'),
205         'trg_priority_to': fields.selection([('','')] + AVAILABLE_PRIORITIES, 'Maximum Priority'),
206         
207
208         'act_method': fields.char('Call Object Method', size=64),
209         'act_state': fields.selection([('','')]+AVAILABLE_STATES, 'Set state to', size=16),
210         'act_user_id': fields.many2one('res.users', 'Set responsible to'),
211         'act_priority': fields.selection([('','')] + AVAILABLE_PRIORITIES, 'Set priority to'),
212         'act_email_cc': fields.char('Add watchers (Cc)', size=250, help="These people will receive a copy of the future communication between partner and users by email"),
213
214         'act_remind_partner': fields.boolean('Remind Partner', help="Check this if you want the rule to send a reminder by email to the partner."),
215         'act_remind_user': fields.boolean('Remind responsible', help="Check this if you want the rule to send a reminder by email to the user."),
216         'act_remind_attach': fields.boolean('Remind with attachment', help="Check this if you want that all documents attached to the case be attached to the reminder email sent."),
217
218         'act_mail_to_user': fields.boolean('Mail to responsible',help="Check this if you want the rule to send an email to the responsible person."),
219         'act_mail_to_partner': fields.boolean('Mail to partner',help="Check this if you want the rule to send an email to the partner."),
220         'act_mail_to_watchers': fields.boolean('Mail to watchers (CC)',help="Check this if you want the rule to mark CC(mail to any other person defined in actions)."),
221         'act_mail_to_email': fields.char('Mail to these emails', size=128,help="Email-id of the persons whom mail is to be sent"),
222         'act_mail_body': fields.text('Mail body',help="Content of mail"),
223         'regex_name': fields.char('Regular Expression on Model Name', size=128),
224         'server_action_id': fields.many2one('ir.actions.server','Server Action',help="Describes the action name." \
225                                                     "eg:on which object which action to be taken on basis of which condition"),
226     }
227     
228     _defaults = {
229         'active': lambda *a: 1,
230         'trg_date_type': lambda *a: 'none',
231         'trg_date_range_type': lambda *a: 'day',
232         'act_mail_to_user': lambda *a: 0,
233         'act_remind_partner': lambda *a: 0,
234         'act_remind_user': lambda *a: 0,
235         'act_mail_to_partner': lambda *a: 0,
236         'act_mail_to_watchers': lambda *a: 0,
237     }
238     
239     _order = 'sequence'
240     
241     def format_body(self, body):
242         return body and tools.ustr(body.encode('ascii', 'replace')) or ''
243
244     def format_mail(self, case, body):
245         data = {
246             'case_id': case.id,
247             'case_subject': case.name,
248             'case_date': case.date,
249             'case_description': case.description,
250
251             'case_user': (case.user_id and case.user_id.name) or '/',
252             'case_user_email': (case.user_id and case.user_id.address_id and case.user_id.address_id.email) or '/',
253             'case_user_phone': (case.user_id and case.user_id.address_id and case.user_id.address_id.phone) or '/',
254
255             'email_from': case.email_from,
256             'partner': (case.partner_id and case.partner_id.name) or '/',
257             'partner_email': (case.partner_address_id and case.partner_address_id.email) or '/',
258         }
259         return self.format_body(body % data)
260     
261     def _check_mail(self, cr, uid, ids, context=None):
262         emptycase = orm.browse_null()
263         for rule in self.browse(cr, uid, ids):
264             if rule.act_mail_body:
265                 try:
266                     self.format_mail(emptycase, rule.act_mail_body)
267                 except (ValueError, KeyError, TypeError):
268                     return False
269         return True
270     
271     _constraints = [
272         (_check_mail, 'Error: The mail is not well formated', ['act_mail_body']),
273     ]
274     
275 base_action_rule_line()
276
277 class base_action_rule_history(osv.osv):
278     _name = 'base.action.rule.history'
279     _description = 'Action Rule History'
280     _rec_name = 'rule_id'
281     _columns = {
282         'rule_id': fields.many2one('base.action.rule','Rule', required=True, readonly=1),
283         'res_id': fields.integer('Resource ID', readonly=1),
284         'date_action_last': fields.datetime('Last Action', readonly=1),
285         'date_action_next': fields.datetime('Next Action', readonly=1),  
286     }
287     
288 base_action_rule_history()
289
290 # vim:expandtab:smartindent:tabstop=4:softtabstop=4:shiftwidth=4: